Tender

IT Service Management Solution

POLICE AND CRIME COMMISSIONER FOR NORTHUMBRIA

This public procurement record has 1 release in its history.

Tender

03 Oct 2024 at 09:10

Summary of the contracting process

The Police and Crime Commissioner for Northumbria is initiating a tender for an IT Service Management Solution (ITSM), classified under the industry category of Software package and information systems (CPV code 48000000). This procurement is currently active and is being executed through an open procedure. The contract, valued at £950,000, is intended to establish a single supplier agreement spanning an initial 5-year period with the potential to extend for an additional 3 x 12 months, not exceeding a total of 8 years. Key dates include the tender period ending on 4th November 2024, with the same date set for both the bid opening and the start of the award period. The project location is specified as the UKC2 region in the United Kingdom, incorporating areas such as Longbenton, Newcastle.

This tender offers substantial opportunities for businesses specialising in IT service management and software solutions, especially those capable of providing comprehensive ITSM packages tailored to the public safety sector. Given the sizeable contract length and value, it presents a significant growth opportunity for businesses adept at delivering long-term, scalable IT solutions. Companies that have experience in handling industry-specific software packages and can meet the technical and economic selection criteria will be well-positioned to compete for this contract. The procurement method being open ensures a transparent and competitive bidding process, encouraging wide participation from qualified vendors.

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Notice Title

IT Service Management Solution

Notice Description

The force is seeking to establish a single supplier agreement for the provision of an IT Service Management Solution (ITSM). The contract will be for an initial 5 year agreement with the option to extend by 3 x 12 months. The contract duration will not exceed 8 years. Further detail can be found in the tender documents.

Lot Information

Lot 1

The force is seeking to establish a single supplier agreement for the provision of an IT Service Management Solution (ITSM). The contract will be for an initial 5 year agreement with the option to extend by 3 x 12 months. The contract duration will not exceed 8 years. Further details can be found in the tender documents.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04a541
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031642-2024
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48100000 - Industry specific software package

48517000 - IT software package

Notice Value(s)

Tender Value
£950,000 £500K-£1M
Lots Value
£950,000 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Oct 20241 years ago
Submission Deadline
4 Nov 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
POLICE AND CRIME COMMISSIONER FOR NORTHUMBRIA
Contact Name
Not specified
Contact Email
hayley.bradford@northumbria.police.uk
Contact Phone
Not specified

Buyer Location

Locality
LONGBENTON, NEWCASTLE
Postcode
N/A
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
TLC2 Northumberland, and Tyne and Wear

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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