Planning

Services to increase the number of data protection fee payers

THE INFORMATION COMMISSIONER

This public procurement record has 1 release in its history.

Planning

03 Oct 2024 at 13:05

Summary of the contracting process

The Information Commissioner’s Office (ICO) has announced a Prior Information Notice for the procurement of services aimed at increasing the number of data protection fee payers. The focus of this tender is in the industry category of business services, including law, marketing, consulting, recruitment, printing, and security, specifically targeting organisations required to pay a data protection fee. The procurement is currently in the planning stage, with the anticipated invitation to tender set for November 8, 2024. The procurement covers the entire United Kingdom, with the ICO's headquarters located in Wilmslow, UK. The contract is estimated to be worth £2,500,000, and the planned contract period spans 12 months, with a potential one-year extension based on pilot outcomes. The tender method includes a hybrid commercial model combining fixed charges and commission-based fees.

This tender represents a significant opportunity for businesses specialising in data acquisition, communication management, and compliance consulting to contribute to a high-stakes initiative aimed at ensuring all liable organisations comply with data protection fee requirements. Businesses with expertise in legal compliance, data analytics, and targeted communication campaigns will find this opportunity well-suited for leveraging their strengths to help the ICO maximise fee revenue. The planned hybrid model allows for flexible adaptation and potential long-term engagement based on initial pilot results, providing a lucrative prospect for business growth and a pivotal role in shaping the ICO’s fee collection strategies.

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Notice Title

Services to increase the number of data protection fee payers

Notice Description

This is a Prior Information Notice to alert the market that the ICO intends to request tenders for the provision of services to increase registration rates of organisations legally required to pay a data protection fee ("the Services").

Lot Information

Lot 1

Most of the ICO's data protection work is funded by organisations who pay a mandatory data protection fee (the "Fee"). The ICO is looking to appoint a supplier to support the delivery of its objective to ensure that all organisations that are required to pay the Fee do so (the "Services") Following an unsuccessful procurement to appoint a supplier to deliver the Services on a 100% commission basis, the ICO has decided to award a contract (below-threshold) to Quantum Risk Solutions ("Quantum") to run a 2-month pilot. In the pilot, Quantum will match email addresses with organisations which have not responded to previous postal requests and email those organisations on the ICO's behalf, referring organisations that are required to pay the Fee to make payment through existing ICO infrastructure. The intention is for the pilot to inform the ICO's longer term strategy ensuring that all organisations that are required to pay the data protection fee do so and therefore maximising potential fee income. The pilot will be delivered on a hybrid commercial model, with a fixed charge for the acquisition of email data, payment of some fixed delivery charges, with the majority of the charges being paid on commission, on receipt of Fees paid. The pilot will also test whether this model represents value for money for the ICO. Should the pilot be successful, the ICO will invite tenders via an open procedure to provide the Services on a hybrid commercial model for a period of 12 months, with an option to extend for a further 12 months. It is currently expected that the Services will include: a)The acquisition of business email data. b)Prepare and manage the data to ensure organisations contacted are not already registered. c)Analyse the organisations who have not responded to our campaigns, to identify fee payers. d)Use existing and new data sources to contact organisations who are not registered to check on the requirements for them to register. e)Draft and issue communications, using a range of channels, to raise awareness of the need to pay the fee, or to register a valid exception. f)Increase the number of organisations paying the required fee, using established ICO payment channels. g)Provide the ICO with management information on the performance of the Services. The ICO reserves the right to modify this requirement as a result of learnings from the pilot. The pilot is due to finish by December 2024, but an interim report will be included in the Invitation to Tender detailing all learnings to date. These interim findings will be sufficient to indicate whether the pilot has delivered sufficient value to continue with the Services under a longer-term contract. The ICO is proposing use of the Cabinet Office Mid-Tier Contract as a basis for this procurement. Additional information: This is a prior information notice, intended to inform the market of the ICO's plan to procure. If you wish to register your interest, or ask any questions, please contact us at procurement@ico.org.uk

Renewal: One optional extension for a further 12-month period

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04a575
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031719-2024
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
£2,500,000 £1M-£10M
Lots Value
£2,500,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Oct 20241 years ago
Submission Deadline
Not specified
Future Notice Date
8 Nov 2024Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE INFORMATION COMMISSIONER
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WILMSLOW
Postcode
SK9 5AF
Post Town
Stockport
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD6 Cheshire
Small Region (ITL 3)
TLD62 Cheshire East
Delivery Location
Not specified

Local Authority
Cheshire East
Electoral Ward
Wilmslow West and Chorley
Westminster Constituency
Tatton

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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