Award

Oracle Support & Maintenance

CARE QUALITY COMMISSION

This public procurement record has 1 release in its history.

Award

04 Oct 2024 at 10:34

Summary of the contracting process

The Care Quality Commission (CQC) has recently completed a tender process for "Oracle Support & Maintenance," classified under IT services, consulting, software development, Internet, and support. The tender, categorised as a services procurement, required annual Oracle Technical Support and Maintenance to aid the delivery of their CRM system. This procurement followed a negotiated procedure without prior publication due to the absence of competition for technical reasons, in line with The Public Contracts Regulations 2015, Regulation 32 (2b) (ii). The awarded contract, valued at £689,268.56, spans an initial period of six months with an option to extend for another six months, totalling 12 months. The contract, reference CQC I&D 129, was awarded on 27th September 2024 to ORACLE CORPORATION UK LIMITED.

This procurement presents significant business growth opportunities, particularly for companies specialising in IT services, software maintenance, and support. Although the current contract was awarded due to unique technical requirements that could only be fulfilled by Oracle, businesses with expertise in CRM system support and Oracle technologies should look for similar future tenders or subcontracting opportunities with the awarded provider. The Care Quality Commission, based in Newcastle upon Tyne, operates in the health sector and regularly needs various IT services, making it a valuable contact for businesses in the technology industry.

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Notice Title

Oracle Support & Maintenance

Notice Description

The Care Quality Commission (CQC) require the services of the annual Oracle Technical Support and Maintenance to support the delivery of the CRM system.<br/><br/>This procurement was undertaken following the negotiated procedure without prior publication (above threshold).<br/><br/>Competition is absent for technical reasons inline with The Public Contracts Regulations 2015, Regulation 32. (2b) (ii).<br/><br/>The Contract is awarded for an initial period of 6 months with an option to extend for a further 6 months, a total period of 12 months.<br/><br/>Total Awarded Value is maximum of all charges including any optional contract extensions.<br/><br/>Contract Reference: CQC I&D 129

Lot Information

Lot 1

The Care Quality Commission (CQC) require the services of the annual Oracle Technical Support and Maintenance to support the delivery of the CRM system.

This procurement was undertaken following the negotiated procedure without prior publication (above threshold).

Competition is absent for technical reasons inline with The Public Contracts Regulations 2015, Regulation 32. (2b) (ii).

The Contract is awarded for an initial period of 6 months with an option to extend for a further 6 months, a total period of 12 months.

Total Awarded Value is maximum of all charges including any optional contract extensions.

Contract Reference: CQC I&D 129

Procurement Information

Continuation of existing services can only be provided by current provider.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04a5d4
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031853-2024
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£689,268 £500K-£1M

Notice Dates

Publication Date
4 Oct 20241 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
26 Sep 20241 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CARE QUALITY COMMISSION
Contact Name
Commercial and Contracts Team
Contact Email
commercialcontracts@cqc.org.uk
Contact Phone
Not specified

Buyer Location

Locality
NEWCASTLE UPON TYNE
Postcode
NE1 4PA
Post Town
Newcastle upon Tyne
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC43 Tyneside
Delivery Location
Not specified

Local Authority
Newcastle upon Tyne
Electoral Ward
Monument
Westminster Constituency
Newcastle upon Tyne Central and West

Supplier Information

Number of Suppliers
1
Supplier Name

ORACLE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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