Tender

Approved Doctors Information System and Short Course Data Base Support and Maintenance

MARITIME AND COASTGUARD AGENCY

This public procurement record has 1 release in its history.

Tender

17 Oct 2024 at 14:18

Summary of the contracting process

The Maritime and Coastguard Agency (MCA) has initiated a tender for the provision of IT managed services under the title "Approved Doctors Information System and Short Course Data Base Support and Maintenance." The project focuses on system maintenance services within the services industry category, located in Southampton, UK. The procurement process is in the tender stage, with an open procedure being employed. Key deadlines include the tender period ending on 18th November 2024, submission via electronic or written means, and a bid opening date on 14th November 2024. The potential contract period is two years with an option for a one-year extension, valuing up to £963,618 GBP, covering two specific lots—one for ADIS and another for SCDB.

This tender offers significant growth opportunities for businesses specialising in IT managed services, particularly those experienced in system maintenance and software support. Companies capable of providing comprehensive support, including incident management, system upgrades, security patching, and proactive maintenance, would find this tender aligned with their capabilities. This opportunity is well-suited for suppliers who can demonstrate a high level of reliability and expertise in handling critical information systems for public sector clients. Competing for this contract could enhance the credentials of participating vendors in the public sector IT services market.

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Notice Title

Approved Doctors Information System and Short Course Data Base Support and Maintenance

Notice Description

Provision of an IT managed service to the existing Approved Doctors Information System (ADIS) and Short Course Database system (SCDB) to ensure that the services are secure and functional and maintained.

Lot Information

LOT 1: IT Managed Service for the MCA's Approved Doctors' Information System (ADIS)

A fully Managed Service for ADIS for Maritime and Coastguard Agency staff to provide support for, but not limited to: * Day-to-Day application operational support in running the client application. o Incident Management o Problem Management o Change Management o Service Requests. o Maintenance * Support in debugging and diagnostics relating to third party integrations. * Minor updates to support third party or system API changes where required * Bug fixing application functionality. * Application of applicable security patches * All proactive maintenance required to keep the application healthy and available. * Meet agreed target resolution times. * Cloud health & monitoring to ensure the backups are working and are viable. * Security vulnerability patching, as per vendor guidance. * System upgrades / updates will be aligned to feature delivery. * Major Components will not be more than one year out of date. Additional information: Lot value identified is based on the following provision 2 year contract ,1 year extension: and allowance of Continuous improvement across the 3 year period

Renewal: Contract length is 2 +1. Renewals would be required after year 2 if the extension option is not considered.

LOT 2: IT Managed Service for the MCA's Short Course Data Base (SCDB)

4.1 A fully Managed Service for the SCDB for Maritime and Coastguard Agency staff to provide support for, but not limited to: * Day-to-Day application operational support in running the client application. o Incident Management o Problem Management o Change Management o Service Requests. o Maintenance * Support in debugging and diagnostics relating to third party integrations. * Minor updates to support third party or system API changes where required * Bug fixing application functionality. * Application of applicable security patches * All proactive maintenance required to keep the application healthy and available. * Meet agreed target resolution times. * Cloud health & monitoring to ensure the backups are working and are viable. * Security vulnerability patching, as per vendor guidance. * System upgrades / updates will be aligned to feature delivery. * Major Components will not be more than one year out of date. Additional information: Lot value identified is based on the following provision 2 year contract ,1 year extension: and allowance of Continuous improvement across the 3 year period

Renewal: Contract length is 2 +1. Renewals would be required after year 2 if the extension option is not considered.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04ad5d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/033610-2024
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50324100 - System maintenance services

Notice Value(s)

Tender Value
£963,618 £500K-£1M
Lots Value
£963,618 £500K-£1M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Oct 20241 years ago
Submission Deadline
18 Nov 2024Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
01/08/26

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
MARITIME AND COASTGUARD AGENCY
Contact Name
Richard Skeats
Contact Email
richard.skeats@mcga.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SOUTHAMPTON
Postcode
N/A
Post Town
Not specified
Country
Not specified

Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
Not specified

Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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