Notice Information
Notice Title
Enforcement Agent Services
Notice Description
Concession contracts for enforcement agent services for the collection and enforcement of the following debt types: Council Tax Non-Domestic Rates (also known as Business Rates) Levies imposed by Business Improvement Districts (BIDs) Commercial Rent Housing Benefit Overpayment Social Care Charging Parking Fines Sundry debts
Lot Information
Lot 1
The Authority has undertaken a procurement exercise and awarded contracts for enforcement agent services for the collection and enforcement of debts owed to Liverpool City Council. The Council has appointed four agents to provide the services. The contract length has an initial term of 3 years with an extension option of up to 24 months. All values mentioned in this notice are estimated for the maximum 5 year contract term. Actual values will be dependant on the number of cases handled by each agent and the debt recovered. Enforcement agent services are required for the collection and enforcement of the following debt types: Council Tax Non-Domestic Rates (also known as Business Rates) Levies imposed by Business Improvement Districts (BIDs) Commercial Rent Housing Benefit Overpayment Social Care Charging Parking Fines Sundry debts Volumes of cases referred to agents are not guaranteed through the life of the contract, indicative volumes were however provided in the procurement documents. Additional information: The contracts have an option to extend for up to 24 months.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04b2a4
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/017084-2025
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Not Specified
- Procurement Method Details
- Award procedure with prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large, SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79940000 - Collection agency services
Notice Value(s)
- Tender Value
- £9,500,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £2,375,000 £1M-£10M
Notice Dates
- Publication Date
- 25 Apr 202510 months ago
- Submission Deadline
- 27 Nov 2024Expired
- Future Notice Date
- Not specified
- Award Date
- 20 Mar 202511 months ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LIVERPOOL CITY COUNCIL
- Contact Name
- Emma Albel
- Contact Email
- emma.albel@liverpool.gov.uk
- Contact Phone
- +44 1513511827
Buyer Location
- Locality
- LIVERPOOL
- Postcode
- L3 1DS
- Post Town
- Liverpool
- Country
- England
-
- Major Region (ITL 1)
- TLD North West (England)
- Basic Region (ITL 2)
- TLD7 Merseyside
- Small Region (ITL 3)
- TLD72 Liverpool
- Delivery Location
- Not specified
-
- Local Authority
- Liverpool
- Electoral Ward
- Waterfront South
- Westminster Constituency
- Liverpool Riverside
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-04b2a4-2025-04-25T14:50:21+01:00",
"date": "2025-04-25T14:50:21+01:00",
"ocid": "ocds-h6vhtk-04b2a4",
"initiationType": "tender",
"tender": {
"id": "DN724610",
"legalBasis": {
"id": "32014L0023",
"scheme": "CELEX"
},
"title": "Enforcement Agent Services",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "79940000",
"description": "Collection agency services"
},
"mainProcurementCategory": "services",
"description": "Concession contracts for enforcement agent services for the collection and enforcement of the following debt types: Council Tax Non-Domestic Rates (also known as Business Rates) Levies imposed by Business Improvement Districts (BIDs) Commercial Rent Housing Benefit Overpayment Social Care Charging Parking Fines Sundry debts",
"value": {
"amount": 9500000,
"currency": "GBP"
},
"lots": [
{
"id": "1",
"description": "The Authority has undertaken a procurement exercise and awarded contracts for enforcement agent services for the collection and enforcement of debts owed to Liverpool City Council. The Council has appointed four agents to provide the services. The contract length has an initial term of 3 years with an extension option of up to 24 months. All values mentioned in this notice are estimated for the maximum 5 year contract term. Actual values will be dependant on the number of cases handled by each agent and the debt recovered. Enforcement agent services are required for the collection and enforcement of the following debt types: Council Tax Non-Domestic Rates (also known as Business Rates) Levies imposed by Business Improvement Districts (BIDs) Commercial Rent Housing Benefit Overpayment Social Care Charging Parking Fines Sundry debts Volumes of cases referred to agents are not guaranteed through the life of the contract, indicative volumes were however provided in the procurement documents. Additional information: The contracts have an option to extend for up to 24 months.",
"contractPeriod": {
"durationInDays": 1080
},
"status": "cancelled",
"awardCriteria": {
"criteria": [
{
"name": "Quality"
},
{
"name": "Price"
}
]
}
}
],
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "UK"
},
{
"region": "UK"
}
],
"relatedLot": "1"
}
],
"submissionMethod": [
"electronicSubmission"
],
"submissionMethodDetails": "https://procontract.due-north.com/Procurer/Advert/View?advertId=0abaaefa-ec92-ef11-8130-005056b64545",
"selectionCriteria": {
"criteria": [
{
"type": "suitability",
"description": "Bidders must comply with the Ministry of Justice National Standards for Enforcement Agents, must be a Corporate Member of CIVEA and a member of the Enforcement Conduct Board. Full details of requirements are available in the procurement documents.",
"appliesTo": [
"supplier"
]
},
{
"type": "technical",
"description": "Bidders must deliver the Services in accordance with the following industry standards: * Taking Control of Goods: National Standards (April 2014); * Taking Control of Goods (Fees) Regulations 2014 (as amended); * Certification of Enforcement Agents Regulations 2014. Full details of requirements are available in the procurement documents."
}
]
},
"documents": [
{
"id": "technical",
"documentType": "technicalSelectionCriteria"
}
],
"contractTerms": {
"performanceTerms": "The terms and conditions of contract detail key performance indicators which will be reported on throughout the life of the contract.",
"electronicInvoicingPolicy": "allowed",
"hasElectronicPayment": true
},
"tenderPeriod": {
"endDate": "2024-11-27T14:00:00Z"
},
"submissionTerms": {
"languages": [
"en"
]
},
"hasRecurrence": false,
"amendments": [
{
"id": "1",
"unstructuredChanges": [
{
"oldValue": {
"text": "The procurement documents are available for unrestricted and full direct access, free of charge, at https://procontract.due-north.com/Procurer/Advert/View?advertId=0abaaefa-ec92-ef11-8130-005056b64545 Additional information can be obtained from the above-mentioned address Applications or, where applicable, tenders must be submitted electronically via https://procontract.due-north.com/Procurer/Advert/View?advertId=0abaaefa-ec92-ef11-8130-005056b64545"
},
"newValue": {
"text": "The procurement documents are available for unrestricted and full direct access, free of charge, at https://procontract.due-north.com/Advert?advertId=0abaaefa-ec92-ef11-8130-005056b64545 Additional information can be obtained from the above-mentioned address Applications or, where applicable, tenders must be submitted electronically via https://procontract.due-north.com/Advert?advertId=0abaaefa-ec92-ef11-8130-005056b64545"
},
"where": {
"section": "I.3",
"label": "Communication"
}
}
]
},
{
"id": "2",
"unstructuredChanges": [
{
"oldValue": {
"date": "2024-11-27T14:00:00Z"
},
"newValue": {
"date": "2024-12-02T10:00:00Z"
},
"where": {
"section": "IV.2.2",
"label": "Time limit for submission of applications or receipt of tenders"
}
}
]
},
{
"id": "3",
"unstructuredChanges": [
{
"oldValue": {
"date": "2024-11-27T14:00:00Z"
},
"newValue": {
"date": "2024-12-09T10:00:00Z"
},
"where": {
"section": "IV.2.2",
"label": "Time limit for submission of applications or receipt of tenders"
}
}
]
},
{
"id": "4",
"unstructuredChanges": [
{
"oldValue": {
"date": "2024-12-09"
},
"newValue": {
"date": "2024-12-16T09:00:00Z"
},
"where": {
"section": "IV.2.2",
"label": "Time limit for submission of applications or receipt of tenders"
}
}
]
}
],
"procurementMethodDetails": "Award procedure with prior publication of a call for competition"
},
"parties": [
{
"id": "GB-FTS-128700",
"name": "LIVERPOOL CITY COUNCIL",
"identifier": {
"legalName": "LIVERPOOL CITY COUNCIL",
"noIdentifierRationale": "notOnAnyRegister"
},
"address": {
"streetAddress": "Liverpool City Council",
"locality": "LIVERPOOL",
"region": "UKD72",
"postalCode": "L31DS",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Emma Albel",
"telephone": "+44 1513511827",
"email": "emma.albel@liverpool.gov.uk",
"url": "https://procontract.due-north.com/Procurer/Advert/View?advertId=0abaaefa-ec92-ef11-8130-005056b64545"
},
"roles": [
"buyer"
],
"details": {
"url": "http://www.liverpool.gov.uk",
"buyerProfile": "http://www.liverpool.gov.uk",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "REGIONAL_AUTHORITY",
"description": "Regional or local authority"
},
{
"scheme": "COFOG",
"id": "01",
"description": "General public services"
}
]
}
},
{
"id": "GB-FTS-4530",
"name": "Liverpool City Council",
"identifier": {
"legalName": "Liverpool City Council"
},
"address": {
"locality": "Liverpool",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
]
},
{
"id": "GB-FTS-145191",
"name": "Liverpool City Council",
"identifier": {
"legalName": "Liverpool City Council",
"noIdentifierRationale": "notOnAnyRegister"
},
"address": {
"streetAddress": "Cunard Building",
"locality": "Liverpool",
"region": "UKD7",
"postalCode": "L31DS",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Emma Albel",
"telephone": "+44 1513511827",
"email": "emma.albel@liverpool.gov.uk"
},
"roles": [
"buyer"
],
"details": {
"url": "http://www.liverpool.gov.uk",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "REGIONAL_AUTHORITY",
"description": "Regional or local authority"
},
{
"scheme": "COFOG",
"id": "01",
"description": "General public services"
}
]
}
},
{
"id": "GB-COH-01431688",
"name": "Bristow & Sutor",
"identifier": {
"legalName": "Bristow & Sutor",
"id": "01431688",
"scheme": "GB-COH"
},
"address": {
"locality": "Redditch",
"region": "UKG12",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "large"
}
},
{
"id": "GB-COH-4118149",
"name": "CDER Group",
"identifier": {
"legalName": "CDER Group",
"id": "4118149",
"scheme": "GB-COH"
},
"address": {
"locality": "London",
"region": "UKI",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "large"
}
},
{
"id": "GB-COH-15480247",
"name": "Jacobs Enforcement Ltd",
"identifier": {
"legalName": "Jacobs Enforcement Ltd",
"id": "15480247",
"scheme": "GB-COH"
},
"address": {
"locality": "Merseyside",
"region": "UKD74",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "sme"
}
},
{
"id": "GB-COH-3770985",
"name": "Newlyn plc",
"identifier": {
"legalName": "Newlyn plc",
"id": "3770985",
"scheme": "GB-COH"
},
"address": {
"locality": "Henley-on-Thames",
"region": "UKJ14",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "large"
}
}
],
"buyer": {
"id": "GB-FTS-145191",
"name": "Liverpool City Council"
},
"language": "en",
"awards": [
{
"id": "017084-2025-1",
"relatedLots": [
"1"
],
"status": "active",
"valueCalculationMethod": "The stated total value of the concession is an estimated value based on an equal split between 4 providers of the estimated total concession contract value. These values may not reflect the actual value, which is dependant on the cases handled and fees recovered by the agent.",
"suppliers": [
{
"id": "GB-COH-01431688",
"name": "Bristow & Sutor"
}
]
},
{
"id": "017084-2025-2",
"relatedLots": [
"1"
],
"status": "active",
"valueCalculationMethod": "The stated total value of the concession is an estimated value based on an equal split between 4 providers of the estimated total concession contract value. These values may not reflect the actual value, which is dependant on the cases handled and fees recovered by the agent.",
"suppliers": [
{
"id": "GB-COH-4118149",
"name": "CDER Group"
}
]
},
{
"id": "017084-2025-3",
"relatedLots": [
"1"
],
"status": "active",
"valueCalculationMethod": "The stated total value of the concession is an estimated value based on an equal split between 4 providers of the estimated total concession contract value. These values may not reflect the actual value, which is dependant on the cases handled and fees recovered by the agent.",
"suppliers": [
{
"id": "GB-COH-15480247",
"name": "Jacobs Enforcement Ltd"
}
]
},
{
"id": "017084-2025-4",
"relatedLots": [
"1"
],
"status": "active",
"valueCalculationMethod": "The stated total value of the concession is an estimated value based on an equal split between 4 providers of the estimated total concession contract value. These values may not reflect the actual value, which is dependant on the cases handled and fees recovered by the agent.",
"suppliers": [
{
"id": "GB-COH-3770985",
"name": "Newlyn plc"
}
]
}
],
"contracts": [
{
"id": "017084-2025-1",
"awardID": "017084-2025-1",
"status": "active",
"value": {
"amount": 2375000,
"currency": "GBP"
},
"dateSigned": "2025-03-20T00:00:00Z"
},
{
"id": "017084-2025-2",
"awardID": "017084-2025-2",
"status": "active",
"value": {
"amount": 2375000,
"currency": "GBP"
},
"dateSigned": "2025-03-20T00:00:00Z"
},
{
"id": "017084-2025-3",
"awardID": "017084-2025-3",
"status": "active",
"value": {
"amount": 2375000,
"currency": "GBP"
},
"dateSigned": "2025-03-20T00:00:00Z"
},
{
"id": "017084-2025-4",
"awardID": "017084-2025-4",
"status": "active",
"value": {
"amount": 2375000,
"currency": "GBP"
},
"dateSigned": "2025-03-20T00:00:00Z"
}
],
"bids": {
"statistics": [
{
"id": "5",
"measure": "bids",
"relatedLot": "1",
"value": 10
},
{
"id": "6",
"measure": "bids",
"relatedLot": "1",
"value": 10
},
{
"id": "7",
"measure": "bids",
"relatedLot": "1",
"value": 10
},
{
"id": "8",
"measure": "bids",
"relatedLot": "1",
"value": 10
}
]
}
}