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Tender for the provision of the Integrated Community Equipment Service (ICES)

Herefordshire Council

This public procurement record has 2 releases in its history.

Award

22 Apr 2025 at 15:09

Award Notice
Tender

13 Nov 2024 at 15:06

Tender Notice
Summary of the contracting process

Herefordshire Council, in conjunction with the NHS Herefordshire and Worcestershire Integrated Care Board (ICB), has completed the procurement process for the Integrated Community Equipment Service (ICES), catered to provide health and social work services throughout the region. The procurement, conducted via an open procedure, aimed to appoint a supplier for delivering essential equipment services across the county. The winning supplier, Nottingham Rehab Limited (trading as NRS Healthcare), was awarded the contract valued at £9,100,000. The contract was signed on 20th March 2025, with services commencing from 10th February 2025 and running until 31st March 2027. Located in Herefordshire, this initiative seeks to facilitate seamless equipment provision, from sourcing and installation to maintenance and collection, underpinned by robust IT systems for order and logistics management.

This tender offers significant opportunities for businesses in the health and social care sectors, particularly those specialising in equipment supply, maintenance, and logistics. Companies that excel in providing high-quality service, social value, and competitive pricing, as outlined in the award criteria, will find this procurement process particularly advantageous. Given the scope of the contract and its integration with local healthcare services, businesses with capabilities to support large-scale service delivery and innovative IT solutions for order management would be especially well-suited to compete in such tenders. Engaging in contracts like ICES can help organisations expand their footprint in the public sector and enhance their reputation in community-oriented services.

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Notice Information

Notice Title

Tender for the provision of the Integrated Community Equipment Service (ICES)

Notice Description

Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint a supplier to deliver its Integrated Community Equipment Service (ICES) to residents of all ages across the county. The Integrated Community Equipment Service comprises the following main functions: 1) Sourcing and purchasing appropriate equipment (core standard equipment and bespoke special equipment) 2) Delivery and installation 3) Collection, cleaning and recycling 4) Service, maintenance and repairs 5) Storage The bidder must also have the appropriate IT systems in place for seamless online ordering and order tracking, account management and logistics planning / management. Full details are provided within the specification of requirement and the tender documents, which are available from the Supplying the Southwest Portal.

Lot Information

Lot 1

Herefordshire Council and NHS Herefordshire and Worcestershire Integrated Care Board (ICB) are seeking to appoint a supplier to deliver its Integrated Community Equipment Service (ICES) to residents of all ages across the county. The Integrated Community Equipment Service comprises the following main functions: 1) Sourcing and purchasing appropriate equipment (core standard equipment and bespoke special equipment) 2) Delivery and installation 3) Collection, cleaning and recycling 4) Service, maintenance and repairs 5) Storage The bidder must also have the appropriate IT systems in place for seamless online ordering and order tracking, account management and logistics planning / management. Full details are provided within the specification of requirement and the tender documents, which are available from the Supplying the Southwest Portal.

Renewal: An option to extend for further periods for a total of up to three years (extensions are subject to further Commissioners' governance, budget approval and satisfactory Supplier performance).

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04b633
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016285-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£9,100,000 £1M-£10M
Lots Value
£9,100,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£9,100,000 £1M-£10M

Notice Dates

Publication Date
22 Apr 20251 years ago
Submission Deadline
15 Dec 2024Expired
Future Notice Date
Not specified
Award Date
20 Mar 20251 years ago
Contract Period
10 Feb 2025 - 31 Mar 2027 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Herefordshire Council
Additional Buyers

NHS Herefordshire and Worcestershire Integrated Care Board (ICB)

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HEREFORD
Postcode
HR4 0LE
Postcode Area
Hereford
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG1 Herefordshire, Worcestershire and Warwickshire
Small Region (ITL 3)
TLG11 Herefordshire, County of
Delivery Location
TLG11 Herefordshire, County of
Local Authority
Herefordshire, County of
Electoral Ward
Widemarsh
Westminster Constituency
Hereford and South Herefordshire

Supplier Information

Number of Suppliers
1
Supplier Name

Nottingham Rehab Limited (trading as NRS Healthcare)

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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