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Personal Assistant Register Software

Norfolk County Council

This public procurement record has 3 releases in its history.

TenderUpdate

14 Mar 2025 at 13:12

Tender Notice
Tender

21 Feb 2025 at 14:07

Tender Notice
Planning

21 Nov 2024 at 13:49

Planning Notice
Summary of the contracting process

Norfolk County Council is re-procuring its Direct Payments Support Services (DPSS) with the aim of acquiring a new PA Register software. This procurement falls under the Software package and information systems category within the goods sector. Located in Norfolk, UK, the procurement is currently at the Tender stage, with key dates for submission including the extended deadline on 14th April 2025 at 11:00 AM UK time. Demonstrations of shortlisted software are scheduled for 5th to 9th May 2025. The total contract value is estimated at £280,000 and offers a contract period of 1080 days, with potential extensions of up to 48 months in 24-month increments.

This tender presents significant business growth opportunities for software providers, especially those specialising in cloud-based, multi-user systems. Companies offering robust software programming and consultancy services will be well-suited to compete for this contract. The successful bidder will help DPSS streamline the recruitment process for personal care assistants, ensure legal compliance, improve user experience, and support the growth of DPSS services. With the contract potentially being assigned to successor authorities within the Norfolk and Suffolk regions, businesses securing this tender may benefit from expanded future opportunities.

How relevant is this notice?

Notice Information

Notice Title

Personal Assistant Register Software

Notice Description

The Direct Payment Support Service (DPSS) provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides support to 1400 individual employers to advertise, shortlist, and onboard personal care assistants. The system will need to be accessible to a wide-ranging audience as well as being overseen and supported by NCC staff. DPSS is looking for a new PA Register software that can provide the following benefits:* Improve the recruitment process efficiency and reporting.* Ensure compliance with the UK Employment law and discrimination laws.* Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.* Reduce the operational costs and risks associated with the recruitment of PA's.* Support the growth and development of the DPSS and its services.

Lot Information

Lot 1

The Direct Payment Support Service (DPSS) provides support to individual employers who receive funds (direct payments) from the council to support care services. The DPSS currently provides support to 1400 individual employers to advertise, shortlist, and onboard personal care assistants. The system will need to be accessible to a wide-ranging audience as well as being overseen and supported by NCC staff. DPSS is looking for a new PA Register software that can provide the following benefits:* Improve the recruitment process efficiency and reporting.* Ensure compliance with the UK Employment law and discrimination laws.* Enhance the user experience and satisfaction of the DPSS clients and staff, by providing online access, self-service options, and timely communication.* Reduce the operational costs and risks associated with the recruitment of PA's.* Support the growth and development of the DPSS and its services.Full details of the requirement can be found in the Service Specification, which forms a Schedule to the Terms and Conditions.

Renewal: The Contract may be extended by up to 48 months in 24-months increments at the Council's discretion.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04bd9e
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/009436-2025
Current Stage
Tender
All Stages
Planning, Tender

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems

CPV Codes

48000000 - Software package and information systems

Notice Value(s)

Tender Value
£280,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
14 Mar 20251 years ago
Submission Deadline
23 Mar 2025Expired
Future Notice Date
13 Jan 2025Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Norfolk County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORFOLK
Postcode
Not specified
Postcode Area
Not specified
Country
Not specified
Major Region (ITL 1)
Not specified
Basic Region (ITL 2)
Not specified
Small Region (ITL 3)
Not specified
Delivery Location
TLH15 Norwich and East Norfolk
Local Authority
Not specified
Electoral Ward
Not specified
Westminster Constituency
Not specified

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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