Tender

An Alarm Recieving Centre (ARC)to replace existing Care Call System

NORTH TYNESIDE COUNCIL

  • Contract Timeline

    Publication Date

    29th November 2024 15:12:17 PM

    Tender Deadline

    14th January 2025 12:00:00 PM   37 days remaining

  • Contract Summary

    North Tyneside Councils objective is to replace the current on-premise Alarm Receiving Centre (ARC) Care Call system with a resilient cloud-based system. Our current system has been in operation since 2005. This change aligns with our digital strategy and aims to improve service efficiency, provide open API functionality, increase system resilience, enhance connectivity and expand functionality to improve the overall customer experience.​

  • Contract Details

    Open Contracting ID

    ocds-h6vhtk-04c13a

    Publication Source

    Find a Tender Service

    Procurement Stage

    Tender

    Procurement Method

    Open

    Procurement Method Details

    Open Procedure

    Procurement Category

    Services

    Tender Suitability

    Framework / DPS

  • Contract Classification

    CPV Code(s)

    72222300

    CPV Division(s)

    72 - IT services: consulting, software development, Internet and support

  • Awarding Authority

    NORTH TYNESIDE COUNCIL

    Buyer Name

    Mark Perry

    Buyer Email

    mark.perry@northtyneside.gov.uk

    Buyer Phone

    +44 1916435656

    Buyer Address

    Quadrant

    NEWCASTLE-UPON-TYNE

    NE270BY

    United Kingdom

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