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Contract Timeline
- Publication Date
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29th November 2024 15:12:17 PM
- Tender Deadline
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14th January 2025 12:00:00 PM 19 days remaining
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Contract Summary
North Tyneside Councils objective is to replace the current on-premise Alarm Receiving Centre (ARC) Care Call system with a resilient cloud-based system. Our current system has been in operation since 2005. This change aligns with our digital strategy and aims to improve service efficiency, provide open API functionality, increase system resilience, enhance connectivity and expand functionality to improve the overall customer experience.​
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Contract Details
- Open Contracting ID
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ocds-h6vhtk-04c13a
- Publication Source
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Find a Tender Service
- Procurement Stage
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Tender
- Procurement Method
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Open
- Procurement Method Details
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Open Procedure
- Procurement Category
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Services
- Tender Suitability
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- Framework / DPS
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Contract Classification
- CPV Code(s)
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72222300
- CPV Division(s)
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72 - IT services: consulting, software development, Internet and support
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Awarding Authority
- Buyer Name
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Mark Perry
- Buyer Email
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mark.perry@northtyneside.gov.uk
- Buyer Phone
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+44 1916435656
- Buyer Address
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Quadrant
NEWCASTLE-UPON-TYNE
NE270BY
United Kingdom