Award

GP Hub Services for Croydon University Hospital

CROYDON HEALTH SERVICES NHS TRUST

This public procurement record has 2 releases in its history.

Award

17 Dec 2025 at 09:35

Tender

09 Dec 2024 at 15:51

Summary of the contracting process

Croydon Health Services NHS Trust is seeking suppliers for GP Hub Services for Croydon University Hospital, classified under health services. This procurement process is in the services category and utilises an open procurement method. The tender process, currently active, has a submission deadline on 13 January 2025 at 13:00. Croydon University Hospital, located in Croydon, serves as the primary delivery location. The tender invites bids to run either 3 or 4 GP hubs throughout Croydon, each operational from 8 am to 8 pm, ensuring emergency care patients are seen within 90 minutes of booking. The initial contract term is 3 years, with an extension option of up to 2 years. The annual budget for this contract is approximately £2.6 million.

The opportunities presented by this tender can be beneficial for firms specialising in health services, particularly those experienced in managing urgent care facilities. Given the substantial budget and operation scale, the tender is suitable for medium-sized enterprises with a track record in providing quality healthcare services. Successful bidders have the potential to enhance their service portfolio and expand operations in the Croydon area. The procurement evaluation will consider the quality of services (50%), social value (10%), and pricing (40%), presenting a comprehensive opportunity for competitive business growth aligned with delivering exceptional healthcare services.

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Notice Title

GP Hub Services for Croydon University Hospital

Notice Description

The GP Hubs service forms part of the Integrated Urgent Care Service in Croydon. We currently provide 3 GP Hubs across the borough that are open 8am to 8pm 7 days per week. The hubs will see patients with an urgent primary care condition via a booked appointment. Patients can access the service via NHS 111, webform booking or in some cases walk in (where they will be given an appointment slot). Patients are required to be seen within 90 minutes of their booked appointment time.<br/><br/>The hubs are based in Purley War Memorial Hospital (south of the borough), Parkway Health Centre (New Addington, East of the borough) and a hub on site at Croydon Health Service NHS Trust (North of the borough) which allows for Urgent Treatment Centre (UTC) colleagues to re-direct patients to a more appropriate setting. The service sees patients from any borough/ICB footprint and currently see around 4,800 patients per month.<br/><br/>The purpose of the GP hubs is to provide a more appropriate setting for patients with an urgent, low-level acuity need. Conditions range from acute ear infection to minor injuries treated with gluing/suturing to minor trauma to hands, feet, or limb. This is in contrast to the other services within Integrated Urgent Care such as the UTC which will treat patients for more serious minor injuries for which treatment and investigations include; X-Ray, pathology, fracture clinic, CT, dressing of major wounds etc.

Lot Information

Lot 1

The GP Hubs service forms part of the Integrated Urgent Care Service in Croydon. We currently provide 3 GP Hubs across the borough that are open 8am to 8pm 7 days per week. The hubs will see patients with an urgent primary care condition via a booked appointment. Patients can access the service via NHS 111, webform booking or in some cases walk in (where they will be given an appointment slot). Patients are required to be seen within 90 minutes of their booked appointment time.

The hubs are based in Purley War Memorial Hospital (south of the borough), Parkway Health Centre (New Addington, East of the borough) and a hub on site at Croydon Health Service NHS Trust (North of the borough) which allows for Urgent Treatment Centre (UTC) colleagues to re-direct patients to a more appropriate setting. The service sees patients from any borough/ICB footprint and currently see around 4,800 patients per month.

The purpose of the GP hubs is to provide a more appropriate setting for patients with an urgent, low-level acuity need. Conditions range from acute ear infection to minor injuries treated with gluing/suturing to minor trauma to hands, feet, or limb. This is in contrast to the other services within Integrated Urgent Care such as the UTC which will treat patients for more serious minor injuries for which treatment and investigations include; X-Ray, pathology, fracture clinic, CT, dressing of major wounds etc.

Contract will be for an initial 3 year period with the option to extend for a further two years.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04c5c8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/083625-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85100000 - Health services

85121100 - General-practitioner services

Notice Value(s)

Tender Value
£7,800,000 £1M-£10M
Lots Value
£7,800,000 £1M-£10M
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Dec 20252 months ago
Submission Deadline
13 Jan 2025Expired
Future Notice Date
Not specified
Award Date
30 Sep 20254 months ago
Contract Period
30 Sep 2025 - 30 Sep 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CROYDON HEALTH SERVICES NHS TRUST
Contact Name
Charlotte Choules
Contact Email
charlotte.choules@stgeorges.nhs.uk
Contact Phone
Not specified

Buyer Location

Locality
CROYDON
Postcode
CR7 7YE
Post Town
Croydon
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
TLI6 Outer London - South

Local Authority
Croydon
Electoral Ward
West Thornton
Westminster Constituency
Croydon West

Supplier Information

Number of Suppliers
1
Supplier Name

PRIMARY CARE PARTNERS LIMITED/OPEROSE

Open Contracting Data Standard (OCDS)

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