Award

Carer Support Services

LONDON BOROUGH OF HILLINGDON

This public procurement record has 2 releases in its history.

Award

18 Jun 2025 at 13:11

Tender

11 Dec 2024 at 18:43

Summary of the contracting process

The London Borough of Hillingdon has commenced a procurement process for "Carers Support Services for Adults and Young People" in the health and social work services category. This open procedure tender invites service providers to compete for a contractual opportunity valued at £520,000 per annum, amounting to a total of £4,160,000 over the potential eight-year term. The initial contract period is five years, with an optional extension of three years. Key dates include a tender deadline on 15th January 2025 and an award period starting on 22nd January 2025. The procurement aims to provide comprehensive support services for carers within the UKI74 region (Hillingdon), offering a holistic model to assist carers with information, advice, and various services tailored to diverse needs, which aligns with Hillingdon's joint carers’ strategy.

This tender presents significant growth opportunities for businesses specialising in health and social care services, particularly those experienced in managing complex, community-based support systems for carers. The contract requires the implementation of quality-centric solutions, with quality comprising 80% of the award criteria. Potential suppliers should have robust systems for providing various carer services and the capacity to maintain quality and non-discriminatory practices across diverse service offerings, including support for mental health, dementia, and young carers education. Businesses that can demonstrate expertise in these areas, along with competitive pricing strategies, will be well-positioned to gain from this opportunity in the public sector.

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Notice Title

Carer Support Services

Notice Description

The London Borough of Hillingdon awards the provision of carer support services in its capacity as the lead statutory organisation for the development and delivery of a joint carers' strategy following an open tender. The purpose of this Service is to provide support to all carers in Hillingdon. A wide range of support can contribute to preventing, reducing, or delaying the needs of carers from developing, thereby enabling them to continue in their caring role for longer. The Contract term will be for a 5 year plus optional 3 year extension. The value represents the full 8 years (PS519k/annum)

Lot Information

Lot 1

The London Borough of Hillingdon awards for the provision of carer support services in its capacity as the lead statutory organisation for the development and delivery of a joint carers' strategy. The purpose of this Service is to provide support to all carers in Hillingdon. A wide range of support can contribute to preventing, reducing, or delaying the needs of carers from developing, thereby enabling them to continue in their caring role for longer. The Council requires the provision of a holistic model to enable carers to access information, advice and support. The Service Provider will develop, maintain and deliver a range of person-centered and co-ordinated Services for carers in Hillingdon. The Service Provider will be responsible for ensuring safe, high quality, non-discriminatory carer services appropriate to the diverse needs of the Borough. The support services are for adults and young carers in Hillingdon. The services include: * Information, advice and guidance, including specialist provision linked to dementia and adult mental health. * Maintenance of a carers' register. * Carers assessments, i.e., adult carers, parent carers & young carers. * Counselling and emotional support. * Peer support groups and signposting to other community-based groups, including faith groups. * Replacement care, i.e., home-based short breaks. * Carer engagement programme. * Training for carers (directly provided or facilitated), e.g., first aid, falls prevention, lasting power of attorney. * Work with schools to help identify, and provide support to, young carers. The Contract term is for a 5 plus optional 3 year extension. The value represent the full 8 years (PS519k/annum)

Options: There is an option to extend the contract by up to 3 years after the initial 5 year contract term.

Renewal: There is an option to extend the contract by a further 3 years (36 months)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04c758
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/033337-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£4,160,000 £1M-£10M
Lots Value
£4,160,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£4,152,000 £1M-£10M

Notice Dates

Publication Date
18 Jun 20258 months ago
Submission Deadline
15 Jan 2025Expired
Future Notice Date
Not specified
Award Date
30 Apr 20259 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF HILLINGDON
Contact Name
Sally Offin
Contact Email
rverma@hillingdon.gov.uk, soffin@hillingdon.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
UXBRIDGE
Postcode
UB8 1UW
Post Town
Southall
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
TLI74 Harrow and Hillingdon

Local Authority
Hillingdon
Electoral Ward
Uxbridge
Westminster Constituency
Uxbridge and South Ruislip

Supplier Information

Number of Suppliers
1
Supplier Name

CARERS TRUST HILLINGDON AND EALING

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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