Crown Duty Management System - Support and Maintenance

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    "date": "2025-01-31T16:16:28Z",
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    "description": "Crown is the developer and proprietor of the Licences and Support and a contract for support and maintenance can only be supplied by them. The system was originally procured as part of a larger contract, which was subject to an above threshold tender process. Due to changes required in hosting location as part of the move to an on-premise solution, support and maintenance is being sourced directly. Although there are other systems available that provide time recording capabilities, Crown DMS provides us with the capability for our complex operational planning and deployment of resources and builds on the heavy investment already made in the configuration of the Crown DMS so it meets our needs. If we were to move to a new system, it would require significant funding and re-investment to meet these requirements and capabilities, as well as a long period of implementation and dual running of Crown DMS and an alternative DMS. A F15: Voluntary ex ante transparency notice, 024/S 000-040715 was published on 18 December 2024 observing a standstill period.",
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        "title": "Crown Duty Management System - Support and Maintenance",
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            "description": "Software support services"
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        "description": "This is a Contract Award Notice Crown DMS is a core system that forms part of the Business Services function. The system is used to record staff attendance and is critical for the Resource Management department to manage planning and deployment of resources. The Crown DMS can only be supported and maintained by Crown as it is their system. The support and maintenance contract is for a period of 3 years (01/02/25 to 31/01/28) plus option to extend for 2+2 years (total 7years). A F15: Voluntary ex ante transparency notice, 024/S 000-040715 was published on 18 December 2024 observing a standstill period.",
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                "deliveryLocation": {
                    "description": "Winsford. CW7 2UA"
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                "postalCode": "CW7 2UA",
                "countryName": "United Kingdom"
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            "contactPoint": {
                "name": "Katie Howell",
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                "email": "katie.howell2@cheshire.police.uk"
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