Notice Information
Notice Title
Contact Centre Telephony Platform
Notice Description
Provision of a cloud-based Omni-channel contact centre and Workforce Management solution
Lot Information
Lot 1
Provision of a cloud-based Omni-channel contact centre and Workforce Management solution
Procurement Information
This was a call off from the CCS RM1557.14 framework. SCC haven't previously issued a notice in relation to this.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04c9fc
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/041129-2024
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Award procedure without prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72000000 - IT services: consulting, software development, Internet and support
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £548,818 £500K-£1M
Notice Dates
- Publication Date
- 20 Dec 20241 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 18 Dec 20241 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SOUTHAMPTON CITY COUNCIL
- Contact Name
- Darrin Daniels
- Contact Email
- darrin.daniels@southampton.gov.uk
- Contact Phone
- +44 2380832721
Buyer Location
- Locality
- SOUTHAMPTON
- Postcode
- SO14 7LR
- Post Town
- Southampton
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ3 Hampshire and Isle of Wight
- Small Region (ITL 3)
- TLJ32 Southampton
- Delivery Location
- TLJ South East (England)
-
- Local Authority
- Southampton
- Electoral Ward
- Bargate
- Westminster Constituency
- Southampton Itchen
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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