Tender

Ticketing Machine Procurement

SE TRAINS LIMITED

This public procurement record has 2 releases in its history.

TenderUpdate

05 Jun 2025 at 09:05

Tender

24 Dec 2024 at 10:05

Summary of the contracting process

SE Trains Ltd is currently at the tender update stage of its procurement process for ticketing machine services across the United Kingdom. This procurement, titled "Ticketing Machine Procurement," falls under the industry category of services specialising in maintenance and repair of ticket-issuing machinery. The process is selective, employing a negotiated procedure with a prior call for competition to determine the supplier for up to three lots: Ticketing Vending Machines, Mobile Ticket Issuing Systems, and Ticketing Office Machines. The framework agreement for these services could last up to 8 years, with the deadline for submission of the updated tender period being extended to 13th June 2025. Award against Lot 1 has been funded, while Lots 2 and 3 await further approval contingent upon approval processes.

This tender offers considerable business growth opportunities due to its substantial value, estimated at £410,161,928 over the agreement's term. It provides a substantial market for suppliers capable of maintaining a large ticketing device estate, including 283 Ticket Vending Machines and other related machinery, fostering improved customer service and operational performance. Businesses with expertise in supplying, maintaining, and repairing ticket-issuing machinery would be well-suited to compete for this opportunity. The procurement process offers potential suppliers a chance to establish long-term partnerships with SE Trains Ltd and the potential to service other subsidiaries under the Department for Transport. As such, this tender could significantly boost specialised businesses in the railway sector service domain.

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Notice Title

Ticketing Machine Procurement

Notice Description

SE Trains Ltd are looking to establish a supply chain for the provision, ongoing maintenance and repair of various ticketing devices to drive improved customer experience, performance and value. This procurement is divided into three lots: 1. Ticketing Vending Machines, 2. Mobile Ticket Issuing Systems, and 3. Ticketing Office Machines, with no more than one supplier appointed to each Lot. The framework agreement awarded to the preferred bidder(s) will include a term of up to 8 years, and allow other DfT Operator Limited subsidiaries to call-off from. The value of the SE Trains Ltd services over the term is PS67,180,545. The incremental value for call-offs for each lot is estimated to be: 1. PS113,214,107, 2. PS100,486,478, 3. PS129,280,798. SE Trains Ltd ticketing estate includes 283 TVMs, 217 TOMs, and 271 Mobile TIS. SE Train Ltd currently have funding approved for award against Lot 1 once the framework has been awarded, with award against Lots 2 & 3 dependent upon subsequent approvals.

Lot Information

Ticketing Machine Procurement: Ticket Vending Machines

Lot 1 is for Ticket Vending Machines.

Ticketing Machine Procurement: Ticket Office Machines

Lot 2 is for Ticket Office Machines.

Ticketing Machine Procurement: Mobile Ticket Issuing Systems

Lot 3 is for Mobile Ticket Issuing Systems

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04ccd9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/030114-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50316000 - Maintenance and repair of ticket-issuing machinery

Notice Value(s)

Tender Value
£410,161,928 £100M-£1B
Lots Value
£410,161,929 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
5 Jun 20258 months ago
Submission Deadline
13 Feb 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
SE TRAINS LIMITED
Contact Name
Not specified
Contact Email
becky.bowers@southeasternrailway.co.uk, tim.stockford@southeasternrailway.co.uk
Contact Phone
+44 7772769040, +44 7977272834

Buyer Location

Locality
LONDON
Postcode
SE1 2AU
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified

Local Authority
Southwark
Electoral Ward
London Bridge & West Bermondsey
Westminster Constituency
Bermondsey and Old Southwark

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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