Award

Ticketing Machine Procurement

SE TRAINS LIMITED

This public procurement record has 3 releases in its history.

Award

26 Mar 2026 at 16:16

TenderUpdate

05 Jun 2025 at 09:05

Tender

24 Dec 2024 at 10:05

Summary of the contracting process

The procurement process led by SE Trains Limited, headquartered in London, focuses on the procurement of ticketing machinery maintenance and repair services, classified under CPV code 50316000 and catering to the railway industry in the United Kingdom. The process has reached the award stage with Worldline IT Services UK Limited as the selected supplier. Initially planned under a selective procurement method, the tender was opened for various lots including Ticket Vending Machines, Mobile Ticket Issuing Systems, and Ticketing Office Machines. The procurement has a substantial overall value, estimated to drive improvements in customer experience, performance, and value over a framework agreement lasting up to eight years. Important updates during the tendering included an extension for submission deadlines to allow quality bids during holiday periods, and revisions to contact information.

This tender offers significant business growth opportunities for suppliers specialising in railway and technology services, particularly those involved in maintenance and repair or installation operations. Given the scale and length of the contract, businesses with the capability to handle large, complex projects and with a strategic interest in railway services stand to benefit significantly. Single suppliers were appointed for each lot, indicating favorable conditions for businesses seeking to establish or expand in the railway sector. This could enhance competitive positioning by forming long-term relations with SE Trains and possibly Department for Transport subsidiaries. With a total framework value exceeding £67 million, participation could lead to substantial revenue streams over the contract duration.

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Notice Title

Ticketing Machine Procurement

Notice Description

The scope of the contract comprises the following lots: LOT 1 - Supply and Installation of Ticket Vending Machines (TVMs): Provision, delivery, and installation of fully functional Ticket Vending Machines across designated Southeastern stations. LOT 2 - Supply of Ticketing Office Machines: Provision and delivery of Ticketing Office Machines to support station ticket office operations at Southeastern stations. LOT 3 - Mobile Ticket Issuing Systems (MTIS): Supply of Mobile Ticket Issuing Systems to enable mobile and portable ticketing capabilities for Southeastern operations.

Lot Information

Ticketing Machine Procurement: Ticket Vending Machines

LOT 1 - Supply and Installation of Ticket Vending Machines (TVMs) Provision, delivery, and installation of fully functional Ticket Vending Machines across designated Southeastern stations

Ticketing Machine Procurement: Ticket Office Machines

LOT 2 - Supply of Ticketing Office Machines: Provision and delivery of Ticketing Office Machines to support station ticket office operations at Southeastern stations.

Ticketing Machine Procurement: Mobile Ticket Issuing Systems

Lot 3 is for Mobile Ticket Issuing Systems

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04ccd9
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/028131-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services


CPV Codes

50316000 - Maintenance and repair of ticket-issuing machinery

Notice Value(s)

Tender Value
£410,161,928 £100M-£1B
Lots Value
£410,161,929 £100M-£1B
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
26 Mar 20264 weeks ago
Submission Deadline
13 Feb 2025Expired
Future Notice Date
Not specified
Award Date
25 Mar 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
SE TRAINS LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 2AU
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified

Local Authority
Southwark
Electoral Ward
London Bridge & West Bermondsey
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

WORLDLINE IT SERVICES

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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