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Direct Payment Services

London Borough of Croydon

This public procurement record has 2 releases in its history.

Award

25 Jun 2025 at 11:48

Award Notice
Tender

14 Jan 2025 at 15:42

Tender Notice
Summary of the contracting process

The London Borough of Croydon has successfully concluded the procurement process for its Direct Payment Services contract under the health and social work services category, identified by the CPV code 85000000. The procurement process, conducted through an open procedure as per the PCR 2015 regulations, has led to the contract award to Kingston Centre for Independent Living Ltd. This contract was tagged with the "award" and "contract" stages and signed on 2nd June 2025, with a significant contract value of £2,289,900 for a 10-year term. The procurement process was managed electronically via the Croydon Tenders Portal, and the competitive tendering attracted a total of seven bids, five of which were from SMEs. The service is to be delivered in the region of Croydon, UKI62.

This tender presents substantial opportunities for businesses, particularly those in the health and social care sectors. A pivotal factor in the contract award was a balance of quality (60%) and price (40%), favouring businesses that can demonstrate high standards alongside competitive pricing. Companies like Kingston Centre for Independent Living, an SME, exemplify that small to medium-sized enterprises can successfully secure high-value contracts. This procurement process highlights the scope for firms specialising in direct payment services to substantially grow by aligning with local authorities' requirements and demonstrating service excellence and cost efficiency.

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Notice Information

Notice Title

Direct Payment Services

Notice Description

The London Borough of Croydon ('the Council") is awarding a contract for the provision of a Direct Payment service. The full scope of the contract requirements are provided in the Service Specification, which formed part of the Tender Documents. The Contracts is for a period of 10 years (the "Term").This procurement was carried out in line with the open procurement process detailed within the PCR 2015.The required Services were procured via a competitive tendering process run electronically via the Croydon Tenders Portal. (in-tendhost.co.uk).

Lot Information

Lot 1

The London Borough of Croydon is awarding a contract for the provision of a Direct Payment service. This procurement was carried out in line with the open procurement process detailed within the PCR 2015.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04cffa
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/035012-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
£2,500,000 £1M-£10M
Lots Value
£2,500,000 £1M-£10M
Awards Value
Not specified
Contracts Value
£2,289,900 £1M-£10M

Notice Dates

Publication Date
25 Jun 20251 years ago
Submission Deadline
13 Feb 2025Expired
Future Notice Date
Not specified
Award Date
2 Jun 20251 years ago
Contract Period
1 Oct 2025 - 30 Sep 2035 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Croydon
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
CROYDON
Postcode
CR0 1EA
Postcode Area
Croydon
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI62 Croydon
Delivery Location
TLI62 Croydon
Local Authority
Croydon
Electoral Ward
Fairfield
Westminster Constituency
Croydon West

Supplier Information

Number of Suppliers
1
Supplier Name

Kingston Centre for Independent Living Ltd

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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