Planning

SEND Mediation and Disagreement Resolution

NORFOLK COUNTY COUNCIL

This public procurement record has 1 release in its history.

Planning

24 Jan 2025 at 09:59

Summary of the contracting process

Norfolk County Council is in the planning stage for a new procurement process titled "SEND Mediation and Disagreement Resolution." This process, under the industry category of Health and Social Work Services, will take place across Norfolk, covering regions such as Breckland, Broadland, Great Yarmouth, King’s Lynn and West Norfolk, North Norfolk, Norwich, and South Norfolk. The market engagement event is scheduled for 10th February 2025 via MS Teams. Interested parties must register on In-Tend's e-procurement system. The current contract ends on 31st August 2025, with the new contract commencing on 1st September 2025. Key dates include the future notice date on 24th March 2025.

This tender offers substantial opportunities for businesses specialising in mediation, disagreement resolution, and associated health and social services. The service aims to provide voluntary, private, and confidential mediation for disputes related to Special Educational Needs and Disabilities (SEND). Companies experienced in facilitating solutions and rebuilding relationships, particularly in the educational, social care, or health sectors, will find this contract highly relevant. With a total value of £600,000 and support from both Norfolk County Council and NHS Norfolk and Waveney Integrated Care Board, this procurement is an ideal growth opportunity for businesses in the health and social work industry.

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Notice Title

SEND Mediation and Disagreement Resolution

Notice Description

Norfolk County Council's (NCC) contract for the provision of SEND Mediation and Disagreement Resolution is due to end on 31st August 2025. The Council is currently scoping its requirements for a new contract to commence on 1st September 2025.

Lot Information

Lot 1

The Children and Families Act 2014 requires Mediation and Disagreement Resolution (MDR) services to be put in place by Local Authorities and health commissioners. Norfolk's MDR service is jointly commissioned between Norfolk County Council and NHS Norfolk and Waveney Integrated Care Board (ICB).Disagreement Resolution and Mediation is a voluntary, private and confidential process. The aim is to bring people together in a facilitated way to find solutions to their disagreements.It can save time and pressure for all involved and it can help re-build relationships that have broken down. Early resolution of disagreements benefits children, young people, parents, carers, institutions and professionals' party to the disagreement. * Mediation focuses on elements of an Education Health and Care Plan (EHCP) in education, social care or health. It is used at various stages of the process and is specifically linked to decisions about EHCP needs assessments and plans. * Disagreement Resolution focuses on any element of SEND provision, not just those who are being assessed for (or have) an EHCP. Additional information: The market engagement event will take place on Monday 10th February 2025 on MS Teams (this date may be subject to change). Interested parties will need to register their interest on In-Tend and a separate invite will be sent.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04d5ee
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/002473-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services


CPV Codes

85000000 - Health and social work services

85300000 - Social work and related services

Notice Value(s)

Tender Value
£600,000 £500K-£1M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
24 Jan 20251 years ago
Submission Deadline
Not specified
Future Notice Date
24 Mar 2025Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
NORFOLK COUNTY COUNCIL
Contact Name
Not specified
Contact Email
sourcingteam@norfolk.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Post Town
Norwich
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk

Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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