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2025-26 Mental Health Telephone Service - NHS West Yorkshire Integrated Care Board

NHS West Yorkshire Integrated Care Board

This public procurement record has 2 releases in its history.

TenderUpdate

10 Feb 2025 at 17:41

Tender Notice
Award

29 Jan 2025 at 14:09

Award Notice
Summary of the contracting process

The NHS West Yorkshire Integrated Care Board is overseeing the procurement of a 24/7 mental health telephone service for NHS 111 mental health crisis calls covering Barnsley, Calderdale, Kirklees, Leeds, and Wakefield. This service, classified under health services (CPV code 85100000), will run from 1 April 2025 through 31 December 2026. The procurement process has reached the award stage, following a direct award under the Provider Selection Regime (PSR) and Health Care Services (Provider Selection Regime) Regulations 2023, with a contract valued at £1,254,558. The contract was formally awarded on 10 February 2025, with the decision endorsed by the Kirklees Health and Care Partnership Senior Leadership Team on 9 December 2024. Key contacts within the buying organisation include Stephanie Jones.

This tender represents significant opportunities for businesses involved in health services, especially those experienced in providing mental health crisis support. The successful provider, Nottingham Community Housing Association, was selected based on their proven ability to meet key performance criteria under the existing contract and their capacity to uphold these standards in the future. Businesses looking to compete in similar future tenders would benefit from demonstrating high standards in service delivery and performance metrics. Engaging in this sector can lead to business growth, given the consistent demand for comprehensive health services.

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Notice Information

Notice Title

2025-26 Mental Health Telephone Service - NHS West Yorkshire Integrated Care Board

Notice Description

A telephone service for NHS 111 mental health crisis calls in Barnsley, Calderdale, Kirklees, Leeds and Wakefield 2025-26. This is a 24 hour a day, 7 day a week service.

Lot Information

Lot 1

The Contract Authority; NHS West Yorkshire Integrated Care Board intends to award a contract to an existing provider following Direct Award Process C. The authority is publishing this notice in Find a Tender in accordance with the NHS Provider Selection Regime. A 24/7 telephone service for NHS 111 mental health crisis calls in Barnsley, Calderdale, Kirklees, Leeds and Wakefield. The service is to be awarded for the period 01/04/2025-31/12/2026. The lifetime value of this award would be PS1,254,558.

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the Standstill Period. Representations by providers must be made to the relevant authority by 10/02/2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04d705
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/004445-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85100000 - Health services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,254,558 £1M-£10M

Notice Dates

Publication Date
10 Feb 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
23 Jan 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS West Yorkshire Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
WAKEFIELD
Postcode
WF1 1LT
Postcode Area
Wakefield
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE45 Wakefield
Delivery Location
TLE4 West Yorkshire
Local Authority
Wakefield
Electoral Ward
Wakefield North
Westminster Constituency
Wakefield and Rothwell

Supplier Information

Number of Suppliers
1
Supplier Name

Nottingham Community Housing Association

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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