TVP00950 - Work Force Management Software for Contact Centre

THAMES VALLEY POLICE

There is 1 contract in this contracting process.

Summary of the contracting process

Thames Valley Police, the largest non-metropolitan police force in England, servicing Berkshire, Buckinghamshire, and Oxfordshire, is in the planning stage of procuring a Workforce Management Software solution for their contact management employees. This procurement, identified as "TVP00950 - Work Force Management Software for Contact Centre", falls under the industry category of contact management software package (CPV 48333000). Interested suppliers are invited to submit their details via a questionnaire by 28th February 2025. Submissions should be directed to david.richings@thamesvalley.police.uk with the specified subject title. The contracting process is aligned with the legal basis 32014L0024 and is expected to cover regions indicated as UKJ1.

This tender presents a significant opportunity for companies specialising in contact management and workforce management software, enabling them to partner with a major regional police force. Businesses with experience in providing comprehensive software solutions for public safety organisations will find this an ideal chance to expand their client base and enhance their credentials in the public sector. By participating, vendors can showcase their innovative solutions, potentially secure a long-term partnership, and contribute to the efficiencies and operational improvements of Thames Valley Police's contact management system.

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Planning

TVP00950 - Work Force Management Software for Contact Centre

THAMES VALLEY POLICE

Contract Timeline

Publication Date

3rd February 2025 15:39:10 PM
Contract Summary

Thames Valley Police are currently looking at Workforce Management (WFM) Software Solutions for Contact Management employees and would like to invite Suppliers to provide details of the WFM solutions they offer, by completing the attached questionnaire. Interested parties should submit completed questionnaires to david.richings@thamesvalley.police.uk with the subject title: TVP00950 Workforce Management Software Questionnaire, no later than 28/02/2025
Contract Details

Open Contracting ID

ocds-h6vhtk-04db15

Publication Source

Find a Tender Service

Procurement Stage

Planning

Procurement Method

N/A

Procurement Method Details

N/A

Procurement Category

Goods

Tender Suitability

Framework / DPS
Contract Classification

CPV Code(s)

48333000

CPV Division(s)

48 - Software package and information systems
Awarding Authority

THAMES VALLEY POLICE

Buyer Name

David Richings

Buyer Email

david.richings@thamesvalley.police.uk

Buyer Phone

Buyer Address

Hampshire and Isle of Wight Constabulary, Southampton Central Police Station, Southern Road, Southampton, Hampshire, UK

Southampton

United Kingdom

View contract on Find a Tender Service

TVP00950 - Work Force Management Software for Contact Centre

THAMES VALLEY POLICE

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority