Planning

TVP00950 - Work Force Management Software for Contact Centre

THAMES VALLEY POLICE

This public procurement record has 1 release in its history.

Planning

03 Feb 2025 at 15:39

Summary of the contracting process

Thames Valley Police, the largest non-metropolitan police force in England, servicing Berkshire, Buckinghamshire, and Oxfordshire, is in the planning stage of procuring a Workforce Management Software solution for their contact management employees. This procurement, identified as "TVP00950 - Work Force Management Software for Contact Centre", falls under the industry category of contact management software package (CPV 48333000). Interested suppliers are invited to submit their details via a questionnaire by 28th February 2025. Submissions should be directed to david.richings@thamesvalley.police.uk with the specified subject title. The contracting process is aligned with the legal basis 32014L0024 and is expected to cover regions indicated as UKJ1.

This tender presents a significant opportunity for companies specialising in contact management and workforce management software, enabling them to partner with a major regional police force. Businesses with experience in providing comprehensive software solutions for public safety organisations will find this an ideal chance to expand their client base and enhance their credentials in the public sector. By participating, vendors can showcase their innovative solutions, potentially secure a long-term partnership, and contribute to the efficiencies and operational improvements of Thames Valley Police's contact management system.

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Notice Title

TVP00950 - Work Force Management Software for Contact Centre

Notice Description

Thames Valley Police are currently looking at Workforce Management (WFM) Software Solutions for Contact Management employees and would like to invite Suppliers to provide details of the WFM solutions they offer, by completing the attached questionnaire. Interested parties should submit completed questionnaires to david.richings@thamesvalley.police.uk with the subject title: TVP00950 Workforce Management Software Questionnaire, no later than 28/02/2025

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04db15
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/003496-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
Planning Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48000000 - Software package and information systems

48333000 - Contact management software package

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
3 Feb 20251 years ago
Submission Deadline
Not specified
Future Notice Date
30 Jan 2025Expired
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THAMES VALLEY POLICE
Additional Buyers

HAMPSHIRE AND ISLE OF WIGHT CONSTABULARY

Contact Name
David Richings
Contact Email
david.richings@thamesvalley.police.uk
Contact Phone
Not specified

Buyer Location

Locality
KIDLINGTON, OXON
Postcode
OX5 1NZ
Post Town
Oxford
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ14 Oxfordshire CC
Delivery Location
TLJ1 Berkshire, Buckinghamshire and Oxfordshire

Local Authority
Cherwell
Electoral Ward
Kidlington West
Westminster Constituency
Bicester and Woodstock

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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