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Online counselling and support service for children and young people

NHS North Central London Integrated Care Board

This public procurement record has 2 releases in its history.

TenderUpdate

17 Feb 2025 at 11:44

Tender Notice
Award

03 Feb 2025 at 16:42

Award Notice
Summary of the contracting process

NHS North Central London Integrated Care Board has awarded a contract for an online counselling and support service for children and young people. This contract, valued at approximately £386,600, is targeted for the delivery of mental well-being services to young people aged between 11-18 years and up to 25 years for vulnerable groups. The service will be provided from 1st April 2025 to 31st March 2026 in the London Boroughs of Haringey and Islington. The procurement process followed the Provider Selection Regime (PSR) under the Health Care Services Regulations 2023, and the contract was awarded on 13th February 2025 to the incumbent provider, Kooth Digital Health Limited, without a call for competition.

This tender presents significant business growth opportunities for firms specialising in digital mental health services, particularly those experienced in providing online psycho-social support and counselling. Suitable businesses would include those offering innovative, secure, and user-friendly digital platforms for mental health, as well as those capable of extensive local community engagement through promotion and interaction within schools and community settings. Competing businesses should be prepared to demonstrate quality and innovation, value and cost-effectiveness, integration within local systems, and the ability to reduce health inequalities while improving access to care.

How relevant is this notice?

Notice Information

Notice Title

Online counselling and support service for children and young people

Notice Description

Free online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups with a safe and secure means of accessing support from a professional team of qualified counsellors.

Lot Information

Lot 1

Free online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups with a safe and secure means of accessing support from a professional team of qualified counsellors.
Service description/care pathway. The Service Provider shall provide:
a young person friendly, safe and easy to use website which is secure and allows a secure exchange of communication between the service provider and service user.
active local promotion of service (including marketing materials) to schools and other appropriate community settings to both professionals and young people.
a choice of qualified psychotherapists and counsellors to deliver counselling sessions who are trained to address mental health concerns.
drop in online chats for service users with qualified psychotherapists, counsellors and Emotional Well Being Practitioners
booked 1:1 counselling sessions for service users with qualified psychotherapists and counsellors.

This notice is an intention to award a contract to the existing provider following direct award process C.
The approximate lifetime value of the contract is 386,600
The expiring contract ends 31 March 2025
The contract term will be 1 year with no option to extend.
The dates between which the services are intended to be provided is 1st April 2025 - 31st March 2026

Procurement Information

This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 13 February 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04db35
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005331-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85121270 - Psychiatrist or psychologist services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Feb 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
27 Jan 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
NHS North Central London Integrated Care Board
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
N1 1TH
Postcode Area
North London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI43 Haringey and Islington
Delivery Location
TLI43 Haringey and Islington
Local Authority
Islington
Electoral Ward
Laycock
Westminster Constituency
Islington South and Finsbury

Supplier Information

Number of Suppliers
1
Supplier Name

Kooth Digital Health Limited

Further Information

Open Contracting Data Standard (OCDS)

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