Online counselling and support service for children and young people

{
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    "id": "ocds-h6vhtk-04db35-2025-02-17T11:44:23Z",
    "date": "2025-02-17T11:44:23Z",
    "ocid": "ocds-h6vhtk-04db35",
    "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. <br/>Representations by providers must be made to decision makers by 13 February 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.<br/>Written representations should be sent to nclicb.nclcontractqueries@nhs.net<br/>* The decision to award the contract was made by the Chief Strategy & Population Health Officer.<br/>* No declarations of actual, or potential interests by those officers involved in this decision.<br/>* The incumbent provider has delivered the following key criteria <br/>1: Quality and Innovation with a value of 27% by achieving the contractual KPIs, <br/>2: Value with a score of 16% by providing a service that is value for money compared to other providers,<br/>3: Integration, collaboration and service sustainability with a value of 16% by collaborative working within the local system,<br/>4: Improving access, reducing health inequalities and facilitating choice with a value of 16% by reducing health inequalities,<br/>5: Social Value with a value of 5% by ensuring the provider is meeting London Living Wage (LLW).<br/>The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard.<br/>The authority has selected and weighted the above key criteria in line with the perceived importance of each of the criterion. The provider has been selected based on the combined scores which confirms the providers ability to continue to fulfil the contract in line with PSR - Direct Award Process C.",
    "initiationType": "tender",
    "tender": {
        "id": "C335375",
        "legalBasis": {
            "id": "32014L0024",
            "scheme": "CELEX"
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        "title": "Online counselling and support service for children and young people",
        "status": "complete",
        "classification": {
            "scheme": "CPV",
            "id": "85121270",
            "description": "Psychiatrist or psychologist services"
        },
        "mainProcurementCategory": "services",
        "description": "Free online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups with a safe and secure means of accessing support from a professional team of qualified counsellors.",
        "lots": [
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                "id": "1",
                "description": "Free online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups with a safe and secure means of accessing support from a professional team of qualified counsellors.<br/>Service description/care pathway. The Service Provider shall provide:<br/> a young person friendly, safe and easy to use website which is secure and allows a secure exchange of communication between the service provider and service user.<br/> active local promotion of service (including marketing materials) to schools and other appropriate community settings to both professionals and young people.<br/> a choice of qualified psychotherapists and counsellors to deliver counselling sessions who are trained to address mental health concerns.<br/> drop in online chats for service users with qualified psychotherapists, counsellors and Emotional Well Being Practitioners<br/> booked 1:1 counselling sessions for service users with qualified psychotherapists and counsellors.<br/><br/>This notice is an intention to award a contract to the existing provider following direct award process C.<br/>The approximate lifetime value of the contract is 386,600<br/>The expiring contract ends 31 March 2025 <br/>The contract term will be 1 year with no option to extend.<br/>The dates between which the services are intended to be provided is 1st April 2025 - 31st March 2026",
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                "hasOptions": false,
                "status": "cancelled"
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                "id": "1",
                "deliveryAddresses": [
                    {
                        "region": "UKI43"
                    }
                ],
                "deliveryLocation": {
                    "description": "Service delivered in London Borough of Haringey and Islington"
                },
                "relatedLot": "1"
            }
        ],
        "procurementMethod": "limited",
        "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
        "coveredBy": [
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        ],
        "procurementMethodRationaleClassifications": [
            {
                "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
                "id": "D_REPETITION_EXISTING",
                "description": "New works/services, constituting a repetition of existing works/services and ordered in accordance with the strict conditions stated in the directive"
            }
        ],
        "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to decision makers by 13 February 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.",
        "amendments": [
            {
                "id": "2",
                "unstructuredChanges": [
                    {
                        "oldValue": {
                            "text": "Free online counselling and emotional well-being support service providing young people aged 11-18 years, and up to 25 years for vulnerable groups with a safe and secure means of accessing support from a professional team of qualified counsellors.Service description/care pathway. The Service Provider shall provide: a young person friendly, safe and easy to use website which is secure and allows a secure exchange of communication between the service provider and service user. active local promotion of service (including marketing materials) to schools and other appropriate community settings to both professionals and young people. a choice of qualified psychotherapists and counsellors to deliver counselling sessions who are trained to address mental health concerns. drop in online chats for service users with qualified psychotherapists, counsellors and Emotional Well Being Practitioners booked 1:1 counselling sessions for service users with qualified psychotherapists and counsellors.This notice is an intention to award a contract to the existing provider following direct award process C.The approximate lifetime value of the contract is 386,600The expiring contract ends 31 March 2025The contract term will be 1 year with no option to extend.The dates between which the services are intended to be provided is 1st April 2025 - 31st March 2026"
                        },
                        "newValue": {
                            "text": "This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C. The existing provider is satisfying the original contract and will likely satisfy the contract to a sufficient standard.This contract was awarded 13/02/2025.The lifetime value of the contract is PS386,600.The contract term will be 1 year with no option to extend.The contract will start 01/04/2025 and end 31/03/2026."
                        },
                        "where": {
                            "section": "vi.3"
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            "status": "active",
            "suppliers": [
                {
                    "id": "GB-FTS-136903",
                    "name": "Kooth Digital Health Limited"
                }
            ]
        }
    ],
    "parties": [
        {
            "id": "GB-FTS-96566",
            "name": "NHS North Central London Integrated Care Board",
            "identifier": {
                "legalName": "NHS North Central London Integrated Care Board"
            },
            "address": {
                "streetAddress": "Laycock PDC, Laycock Street",
                "locality": "London",
                "region": "UKI41",
                "postalCode": "N1 1TH",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "email": "nclicb.nclcontractqueries@nhs.net"
            },
            "roles": [
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            "details": {
                "url": "https://www.nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board",
                "buyerProfile": "https://www.nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board",
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            "name": "Kooth Digital Health Limited",
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                "legalName": "Kooth Digital Health Limited",
                "id": "04154208"
            },
            "address": {
                "streetAddress": "5 Merchant Square, London",
                "locality": "London",
                "region": "UKI32",
                "postalCode": "W2 1AY",
                "countryName": "United Kingdom"
            },
            "contactPoint": {
                "telephone": "+44 2039849337"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.xenzone.co.uk",
                "scale": "large"
            }
        },
        {
            "id": "GB-FTS-128716",
            "name": "NHS London Commercial Hub",
            "identifier": {
                "legalName": "NHS London Commercial Hub"
            },
            "address": {
                "streetAddress": "UNEX Tower 5 Station Street",
                "locality": "London",
                "postalCode": "E15 1DA",
                "countryName": "United Kingdom"
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    "buyer": {
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        "name": "NHS North Central London Integrated Care Board"
    },
    "contracts": [
        {
            "id": "003540-2025-1",
            "awardID": "003540-2025-1",
            "status": "active",
            "dateSigned": "2025-01-27T00:00:00Z"
        }
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                "value": 386600,
                "currency": "GBP"
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    "language": "en"
}