Award

Security Operation Centre

CHELMER HOUSING PARTNERSHIP

This public procurement record has 2 releases in its history.

Award

11 Jun 2025 at 13:35

Tender

07 Feb 2025 at 11:01

Summary of the contracting process

The Chelmer Housing Partnership (CHP), a registered social housing association based in Chelmsford, United Kingdom, initiated a procurement process for a "Security Operation Centre" under an open procedure. This procurement, classified under computer-related services (CPV code 72500000), aimed to establish a managed service to ensure comprehensive cybersecurity through the centralisation of management and the provision of threat remediation advice. The tender commenced with an active status on 7 February 2025, progressed through a series of evaluations, and was awarded by 29 May 2025. The process involved multiple bidders, and the significant criteria focused on both quality (65%) and price (35%). The location for the service was designated within the UKH3 region of the United Kingdom.

This tender posed substantial opportunities for service providers specialised in cybersecurity and managed IT services. The project’s scope to manage a Security Operations Centre aligned with businesses capable of delivering advanced cybersecurity solutions and infrastructure management. Particularly, small to medium enterprises (SMEs) like Phoenix Software Ltd, which secured the contract, found opportunities to enhance their market position by providing assurance, breach response, and security product management services. The open procurement method fostered competition among 33 bids, reinforcing CHP's commitment to quality and cost-effectiveness, thereby encouraging innovation and service excellence within the industry. Companies that can deliver robust security solutions and respond adeptly to emergent cyber threats would be well-suited to compete in such tenders.

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Notice Title

Security Operation Centre

Notice Description

The key aims of the new contract will be for the supplier to: * Deliver and manage a Security Operations Centre as a Managed Service * Provide CHP with assurance that cyber security services are configured correctly * Provide CHP with assistance in the event of a successful cyber security breach or attack * Centralise the management of the disparate security products that CHP currently employ * Advise of any emerging threats that could impact CHP and actions to remediate - remediation options to include supplier and CHP to resolve, this may include third party supply chain risks. Bidders are advised that at its own discretion, CHP reserves the right not to award any of the enhanced requirements listed in the Specification or contained in the winning bidder's proposal.

Lot Information

Lot 1

The key aims of the new contract will be for the supplier to: * Deliver and manage a Security Operations Centre as a Managed Service * Provide CHP with assurance that cyber security services are configured correctly * Provide CHP with assistance in the event of a successful cyber security breach or attack * Centralise the management of the disparate security products that CHP currently employ * Advise of any emerging threats that could impact CHP and actions to remediate - remediation options to include supplier and CHP to resolve, this may include third party supply chain risks. Bidders are advised that at its own discretion, CHP reserves the right not to award any of the enhanced requirements listed in the Specification or contained in the winning bidder's proposal.

Renewal: There is an option to extend for up to a further one year at CHP's discretion, including satisfactory performance by the Supplier. In addition, to allow for any implementation period prior to go-live, we may extend the contract duration in agreement with the winning bidder.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04dca5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031559-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72500000 - Computer-related services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£121,378 £100K-£500K

Notice Dates

Publication Date
11 Jun 20258 months ago
Submission Deadline
11 Mar 2025Expired
Future Notice Date
Not specified
Award Date
28 May 20259 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
CHELMER HOUSING PARTNERSHIP
Additional Buyers

CHP

Contact Name
Ms Alison Shaw
Contact Email
alison.shaw@chp.org.uk
Contact Phone
+44 7801582570

Buyer Location

Locality
CHELMSFORD
Postcode
CM2 5LB
Post Town
Chelmsford
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
TLH3 Essex

Local Authority
Chelmsford
Electoral Ward
Chelmer Village and Beaulieu Park
Westminster Constituency
Chelmsford

Supplier Information

Number of Suppliers
1
Supplier Name

PHOENIX SOFTWARE

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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