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Metering and Billing Services (Housing Communal Areas)

Birmingham City Council

This public procurement record has 2 releases in its history.

Award

26 Sep 2025 at 16:50

Award Notice
Tender

12 Feb 2025 at 16:55

Tender Notice
Summary of the contracting process

Birmingham City Council has recently completed the procurement process for metering and billing services aimed at enhancing housing communal areas across its heat network portfolio of 31 sites and approximately 1,500 properties. This procurement falls under the services industry category, specifically focusing on "Repair and maintenance services of gas meters" (CPV code: 50411200). The process followed an open procedure, covering the geographical location of Birmingham (Region: UKG31), and the contract was awarded through an open tender with Sycous Limited being the successful bidder. Significant dates include the contract signing on 4th April 2025, for an anticipated value of GBP 1,604,000. Initially tendered on 12th February 2025, the tender submissions closed on 21st March 2025, marking the transition from the tender stage to the award stage.

This project presents substantial opportunities for businesses specialising in metering and billing services, especially those capable of delivering reliable PAYG (Pay-As-You-Go) and transferable solutions. With an emphasis on quality (60%) and cost (40%) as award criteria, companies with a strong focus on innovative and customer-focused service delivery in utility management stand to benefit from future extensions potentially extending the contract period for up to an additional five years. Additionally, the requirement for comprehensive installation, ongoing service provision, and equipment maintenance creates ongoing business development possibilities for firms servicing regional authorities and similar public entities, reinforcing the value for SMEs particularly adept in utility services management.

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Notice Information

Notice Title

Metering and Billing Services (Housing Communal Areas)

Notice Description

There is a requirement to source a new heat network metering and billing solution and a metering and billing agent across its heat network portfolio of 31 sites and circa 1500 properties.The new heat network metering solution includes the following equipment:* Heat Meter* Payment Meter* In Home Display* Pre-payment ValveThe new heat network metering solution must be: * Transferable i.e. be able to be operated by different and multiple metering and billing agents to manage risk and provide value for money* Operate in Pay-As-You Go (PAYG) mode. * Reliable (meter read percentage of 95%), accurate (to all metering directives and regulations) and have a 5-year warranty period (kit and installation).

Lot Information

Lot 1

The scope of works of this contract will be as follows:1. Install and commission the new heat network metering solution, including full project management and resident engagement/communication.2. Ongoing metering and billing service to customers3. Account management to the Council4. Repair and maintain the heat network metering solution; in line with warranty periods and the Council's Repair Response Times

Options: With the provision to extend for an additional 5 years subject to requirements and satisfactory performance.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04de52
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/060300-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

65 - Public utilities

CPV Codes

50411200 - Repair and maintenance services of gas meters

50411300 - Repair and maintenance services of electricity meters

65500000 - Meter reading service

Notice Value(s)

Tender Value
£3,400,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£1,604,000 £1M-£10M

Notice Dates

Publication Date
26 Sep 202511 months ago
Submission Deadline
21 Mar 2025Expired
Future Notice Date
Not specified
Award Date
4 Apr 20251 years ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Birmingham City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B1 1BB
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG31 Birmingham
Local Authority
Birmingham
Electoral Ward
Ladywood
Westminster Constituency
Birmingham Ladywood

Supplier Information

Number of Suppliers
1
Supplier Name

Sycous Limited

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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