Notice Information
Notice Title
Provision of Maintenance Services for Station Information and Security Systems (SISS)
Notice Description
First Trenitalia West Coast Rail Limited (Avanti West Coast) are seeking to identify a service provider for the provision of SISS maintenance (preventative and corrective) at all leased premises on the Avanti West Coast network, alongside associated activities such as reporting and provision of a customer help desk - together the "Support Services". Avanti West Coast (AWC) has an extensive Station Information & Security Systems (SISS) estate deployed across 16 stations (https://newsdesk.avantiwestcoast.co.uk/contact-us/stations-we-manage), providing business critical services to customers and staff including but not limited to:- CCTV, Customer Information Systems, Public Address systems, and Passenger Help Points. The contract will be for three years with an option to extend for up to a further two years.
Lot Information
Lot 1
First Trenitalia West Coast Rail Limited (Avanti West Coast) are seeking to identify a service provider for the provision of SISS maintenance (preventative and corrective) at all leased premises on the Avanti West Coast network, alongside associated activities such as reporting and provision of a customer help desk - together the "Support Services". Avanti West Coast (AWC) has an extensive Station Information & Security Systems (SISS) estate deployed across 16 stations, providing business critical services to customers and staff including but not limited to:- CCTV, Customer Information Systems, Public Address systems, and Passenger Help Points. The Contract is expected to be let for an initial period of 3 years, with the optional extension of up to 2 years.
Options: The Contract is expected to be let for an initial period of 3 years, with the optional extension of up to 2 years.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04e2e2
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/005439-2025
- Current Stage
- Tender
- All Stages
- Tender
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Selective
- Procurement Method Details
- Negotiated procedure with prior call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
50 - Repair and maintenance services
-
- CPV Codes
50000000 - Repair and maintenance services
Notice Value(s)
- Tender Value
- £3,700,000 £1M-£10M
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 17 Feb 20251 years ago
- Submission Deadline
- 20 Mar 2025Expired
- Future Notice Date
- Not specified
- Award Date
- Not specified
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Active
- Lots Status
- Active
- Awards Status
- Not Specified
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- FIRST TRENITALIA WEST COAST RAIL LIMITED
- Contact Name
- Mark Ibbs
- Contact Email
- mark.ibbs@avantiwestcoast.co.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- LONDON
- Postcode
- W2 1AF
- Post Town
- West London
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI3 Inner London - West
- Small Region (ITL 3)
- TLI35 Westminster and City of London
- Delivery Location
- TLD North West (England), TLG West Midlands (England), TLI London, TLL Wales, TLM Scotland
-
- Local Authority
- Westminster
- Electoral Ward
- Hyde Park
- Westminster Constituency
- Cities of London and Westminster
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-04e2e2-2025-02-17T15:40:12Z",
"date": "2025-02-17T15:40:12Z",
"ocid": "ocds-h6vhtk-04e2e2",
"initiationType": "tender",
"tender": {
"id": "ocds-h6vhtk-04e2e2",
"legalBasis": {
"id": "32014L0025",
"scheme": "CELEX"
},
"title": "Provision of Maintenance Services for Station Information and Security Systems (SISS)",
"status": "active",
"classification": {
"scheme": "CPV",
"id": "50000000",
"description": "Repair and maintenance services"
},
"mainProcurementCategory": "services",
"description": "First Trenitalia West Coast Rail Limited (Avanti West Coast) are seeking to identify a service provider for the provision of SISS maintenance (preventative and corrective) at all leased premises on the Avanti West Coast network, alongside associated activities such as reporting and provision of a customer help desk - together the \"Support Services\". Avanti West Coast (AWC) has an extensive Station Information & Security Systems (SISS) estate deployed across 16 stations (https://newsdesk.avantiwestcoast.co.uk/contact-us/stations-we-manage), providing business critical services to customers and staff including but not limited to:- CCTV, Customer Information Systems, Public Address systems, and Passenger Help Points. The contract will be for three years with an option to extend for up to a further two years.",
"value": {
"amount": 3700000,
"currency": "GBP"
},
"lots": [
{
"id": "1",
"description": "First Trenitalia West Coast Rail Limited (Avanti West Coast) are seeking to identify a service provider for the provision of SISS maintenance (preventative and corrective) at all leased premises on the Avanti West Coast network, alongside associated activities such as reporting and provision of a customer help desk - together the \"Support Services\". Avanti West Coast (AWC) has an extensive Station Information & Security Systems (SISS) estate deployed across 16 stations, providing business critical services to customers and staff including but not limited to:- CCTV, Customer Information Systems, Public Address systems, and Passenger Help Points. The Contract is expected to be let for an initial period of 3 years, with the optional extension of up to 2 years.",
"contractPeriod": {
"durationInDays": 1080
},
"hasRenewal": false,
"submissionTerms": {
"variantPolicy": "notAllowed"
},
"hasOptions": true,
"options": {
"description": "The Contract is expected to be let for an initial period of 3 years, with the optional extension of up to 2 years."
},
"status": "active"
}
],
"items": [
{
"id": "1",
"additionalClassifications": [
{
"scheme": "CPV",
"id": "50000000",
"description": "Repair and maintenance services"
}
],
"deliveryAddresses": [
{
"region": "UKD"
},
{
"region": "UKG"
},
{
"region": "UKI"
},
{
"region": "UKL"
},
{
"region": "UKM"
}
],
"relatedLot": "1"
}
],
"participationFees": [
{
"id": "1",
"type": [
"document"
]
}
],
"submissionMethod": [
"electronicSubmission"
],
"submissionMethodDetails": "http://redirect.transaxions.com/events/QwEQf",
"selectionCriteria": {
"criteria": [
{
"type": "suitability",
"description": "Due to the nature of information being shared at the PQQ stage, participants will be required to sign a non disclosure agreement prior to access being given to the PQQ. This procurement process is being advertised and run by Avanti West Coast on its own behalf and on behalf of the successor operator of the rail passenger transport services in respect of West Coast Franchise. That successor operator will be a public sector company, is expected to be a wholly owned subsidiary of DfT OLR Holdings Limited and will be ultimately owned by the Secretary of State for Transport. The date for transfer of the current operations to the successor operator is not yet confirmed. Where the transfer is completed before contract award under this procurement process, the successor operator may elect (but will not be obliged) to carry on with this procurement process in place of Avanti West Coast, by taking on the role of contracting entity from the date of completion of the transfer (with this notice and all other procurement documents to be interpreted accordingly). Where the transfer is not yet completed by the time of contract award, contractual rights may be included in the contractual arrangements to enable transfer to the successor operator. Bidders should note that this procurement process (if ongoing), or any awarded contract, may be included in a transfer scheme made by the Secretary of State under section 12 of the Railways Act 2005, or the transfer may be effected outside of, or separate from, such a scheme. If transfer takes place before the contract award the successor operator shall assume all the rights of the Client set out in this document. All references to Avanti West Coast shall be deemed to refer to the successor operator for the purposes of this procurement and the successor operator shall be entitled to continue or terminate this procurement as if it was involved from the outset.",
"appliesTo": [
"supplier"
]
}
]
},
"documents": [
{
"id": "economic1",
"documentType": "economicSelectionCriteria"
},
{
"id": "technical1",
"documentType": "technicalSelectionCriteria"
}
],
"procurementMethod": "selective",
"procurementMethodDetails": "Negotiated procedure with prior call for competition",
"tenderPeriod": {
"endDate": "2025-03-20"
},
"submissionTerms": {
"languages": [
"en"
]
},
"hasRecurrence": false
},
"parties": [
{
"id": "GB-COH-10349442",
"name": "FIRST TRENITALIA WEST COAST RAIL LIMITED",
"identifier": {
"legalName": "FIRST TRENITALIA WEST COAST RAIL LIMITED",
"id": "10349442",
"scheme": "GB-COH"
},
"address": {
"streetAddress": "8th Floor",
"locality": "LONDON",
"region": "UKI32",
"postalCode": "W21AF",
"countryName": "United Kingdom"
},
"contactPoint": {
"name": "Mark Ibbs",
"email": "mark.ibbs@avantiwestcoast.co.uk",
"url": "http://redirect.transaxions.com/events/QwEQf"
},
"roles": [
"buyer"
],
"details": {
"url": "https://www.avantiwestcoast.co.uk/",
"classifications": [
{
"scheme": "TED_CE_ACTIVITY",
"id": "RAILWAY_SERVICES",
"description": "Railway services"
}
]
}
},
{
"id": "GB-FTS-138188",
"name": "High Court of England and Wales, London",
"identifier": {
"legalName": "High Court of England and Wales, London"
},
"address": {
"locality": "London",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
]
}
],
"buyer": {
"id": "GB-COH-10349442",
"name": "FIRST TRENITALIA WEST COAST RAIL LIMITED"
},
"language": "en"
}