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Provision of Maintenance Services for Station Information and Security Systems (SISS)

FIRST TRENITALIA WEST COAST RAIL LIMITED

This public procurement record has 1 release in its history.

Tender

17 Feb 2025 at 15:40

Tender Notice
Summary of the contracting process

First Trenitalia West Coast Rail Limited (Avanti West Coast) has initiated a tender process for the provision of maintenance services for Station Information and Security Systems (SISS) across their network. This procurement falls under the repair and maintenance services industry category and is valued at GBP 3,700,000. The contract will cover 16 stations within regions including UKD, UKG, UKI, UKL, and UKM. The tender is currently in the active stage and the submission deadline is 20th March 2025. This would be a three-year contract with an optional extension of up to two years. The procurement method is a selective negotiated procedure with prior call for competition.

This tender offers a significant business growth opportunity, particularly for companies specialising in preventative and corrective maintenance of security and information systems such as CCTV, Customer Information Systems, Public Address systems, and Passenger Help Points. Companies with substantial experience in providing similar support services, including reporting and customer helpdesk provisions, will find this contract highly suitable. The process requires participants to adhere to strict confidentiality agreements at the pre-qualification stage, ensuring only qualified and serious bidders proceed. The ability to secure and manage a high-value contract with a major rail operator like Avanti West Coast could substantially enhance the reputation and business prospects of the successful provider.

How relevant is this notice?

Notice Information

Notice Title

Provision of Maintenance Services for Station Information and Security Systems (SISS)

Notice Description

First Trenitalia West Coast Rail Limited (Avanti West Coast) are seeking to identify a service provider for the provision of SISS maintenance (preventative and corrective) at all leased premises on the Avanti West Coast network, alongside associated activities such as reporting and provision of a customer help desk - together the "Support Services". Avanti West Coast (AWC) has an extensive Station Information & Security Systems (SISS) estate deployed across 16 stations (https://newsdesk.avantiwestcoast.co.uk/contact-us/stations-we-manage), providing business critical services to customers and staff including but not limited to:- CCTV, Customer Information Systems, Public Address systems, and Passenger Help Points. The contract will be for three years with an option to extend for up to a further two years.

Lot Information

Lot 1

First Trenitalia West Coast Rail Limited (Avanti West Coast) are seeking to identify a service provider for the provision of SISS maintenance (preventative and corrective) at all leased premises on the Avanti West Coast network, alongside associated activities such as reporting and provision of a customer help desk - together the "Support Services". Avanti West Coast (AWC) has an extensive Station Information & Security Systems (SISS) estate deployed across 16 stations, providing business critical services to customers and staff including but not limited to:- CCTV, Customer Information Systems, Public Address systems, and Passenger Help Points. The Contract is expected to be let for an initial period of 3 years, with the optional extension of up to 2 years.

Options: The Contract is expected to be let for an initial period of 3 years, with the optional extension of up to 2 years.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e2e2
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/005439-2025
Current Stage
Tender
All Stages
Tender

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50000000 - Repair and maintenance services

Notice Value(s)

Tender Value
£3,700,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
17 Feb 20251 years ago
Submission Deadline
20 Mar 2025Expired
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Active
Lots Status
Active
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
FIRST TRENITALIA WEST COAST RAIL LIMITED
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
W2 1AF
Postcode Area
West London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
TLD North West (England), TLG West Midlands (England), TLI London, TLL Wales, TLM Scotland
Local Authority
Westminster
Electoral Ward
Hyde Park
Westminster Constituency
Cities of London and Westminster

Further Information

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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