Notice Information
Notice Title
NECS543 Crisis Text Service for North East and North Cumbria
Notice Description
The service provides text support to those in a mental health crisis and is all age service
Lot Information
Lot 1
Crisis text service all age for mental health crisis with focus on marginalised groups. Award is made following an Urgent Award the lifetime value of the contract in PS542,000+ VAT . PS50,000 plus VAT payable in 24/25, PS271,000 plus VAT payable in 25/26 and PS221,000 plus VAT payable in 26/27; contract length 24 months.
Procurement Information
NENC ICB believe that an Urgent award is justified as this service is mandated by NHSE and has to be in place within set timescales NENC ICB also believe that a contract of 24 months would allow for a full and robust procurement process to ensure that any subsequent contracts meet the needs of NENC ICB and the users of the service. This could not be completed within 12 months as this is a new service and a new text crisis model and as such there would need to be a complex interplay with other services within the ICB to be able to function. A significant transition period is required to ensure this integration into ICB process, procedures and other services.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04e310
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/005511-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Limited
- Procurement Method Details
- Award procedure without prior publication of a call for competition
- Tender Suitability
- Not specified
- Awardee Scale
- Large
Common Procurement Vocabulary (CPV)
- CPV Divisions
85 - Health and social work services
-
- CPV Codes
85000000 - Health and social work services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- £542,000 £500K-£1M
Notice Dates
- Publication Date
- 18 Feb 20251 years ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 1 Feb 20251 years ago
- Contract Period
- Not specified - Not specified
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Cancelled
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- NHS NORTH EAST AND NORTH CUMBRIA ICB
- Contact Name
- Not specified
- Contact Email
- necsu.psrprocurement@nhs.net
- Contact Phone
- Not specified
Buyer Location
- Locality
- SUNDERLAND
- Postcode
- SR5 3XB
- Post Town
- Sunderland
- Country
- England
-
- Major Region (ITL 1)
- TLC North East (England)
- Basic Region (ITL 2)
- TLC4 Northumberland, Durham and Tyne & Wear
- Small Region (ITL 3)
- TLC44 Sunderland
- Delivery Location
- TLC North East (England)
-
- Local Authority
- Sunderland
- Electoral Ward
- Castle
- Westminster Constituency
- Washington and Gateshead South
Further Information
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
{
"tag": [
"compiled"
],
"id": "ocds-h6vhtk-04e310-2025-02-18T09:28:27Z",
"date": "2025-02-18T09:28:27Z",
"ocid": "ocds-h6vhtk-04e310",
"description": "Crisis text service all age for mental health crisis with focus on marginalised groups. Award is made following an Urgent Award the lifetime value of the contract in PS542,000+ VAT . PS50,000 plus VAT payable in 24/25, PS271,000 plus VAT payable in 25/26 and PS221,000 plus VAT payable in 26/27; contract length 24 months. NENC ICB believe that an Urgent award is justified as this service is mandated by NHSE and has to be in place within set timescales. NENC ICB also believe that a contract of 24 months would allow for a full and robust procurement process to ensure that any subsequent contracts meet the needs of NENC ICB and the users of the service. This could not be completed within 12 months as this is a new service and a new text crisis model and as such there would need to be a complex interplay with other services within the ICB to be able to function. A significant transition period is required to ensure this integration into ICB process, procedures and other services. This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. Award decision made by Suicide prevention programme manager and Director of Transformation.",
"initiationType": "tender",
"tender": {
"id": "NECS543",
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"title": "NECS543 Crisis Text Service for North East and North Cumbria",
"status": "complete",
"classification": {
"scheme": "CPV",
"id": "85000000",
"description": "Health and social work services"
},
"mainProcurementCategory": "services",
"description": "The service provides text support to those in a mental health crisis and is all age service",
"lots": [
{
"id": "1",
"description": "Crisis text service all age for mental health crisis with focus on marginalised groups. Award is made following an Urgent Award the lifetime value of the contract in PS542,000+ VAT . PS50,000 plus VAT payable in 24/25, PS271,000 plus VAT payable in 25/26 and PS221,000 plus VAT payable in 26/27; contract length 24 months.",
"awardCriteria": {
"criteria": [
{
"type": "price"
}
]
},
"hasOptions": false,
"status": "cancelled"
}
],
"items": [
{
"id": "1",
"deliveryAddresses": [
{
"region": "UKC"
}
],
"relatedLot": "1"
}
],
"procurementMethod": "limited",
"procurementMethodDetails": "Award procedure without prior publication of a call for competition",
"coveredBy": [
"GPA"
],
"procurementMethodRationaleClassifications": [
{
"scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL",
"id": "D_EXTREME_URGENCY",
"description": "Extreme urgency brought about by events unforeseeable for the contracting authority/entity and in accordance with the strict conditions stated in the directive"
}
],
"procurementMethodRationale": "NENC ICB believe that an Urgent award is justified as this service is mandated by NHSE and has to be in place within set timescales NENC ICB also believe that a contract of 24 months would allow for a full and robust procurement process to ensure that any subsequent contracts meet the needs of NENC ICB and the users of the service. This could not be completed within 12 months as this is a new service and a new text crisis model and as such there would need to be a complex interplay with other services within the ICB to be able to function. A significant transition period is required to ensure this integration into ICB process, procedures and other services."
},
"awards": [
{
"id": "005511-2025-1",
"relatedLots": [
"1"
],
"title": "NECS543 Crisis Text Service for North East and North Cumbria",
"status": "active",
"suppliers": [
{
"id": "GB-COH-CE011677",
"name": "Mental Health Innovations"
}
]
}
],
"parties": [
{
"id": "GB-NHS-QHM",
"name": "NHS North East and North Cumbria ICB",
"identifier": {
"legalName": "NHS North East and North Cumbria ICB",
"id": "QHM",
"scheme": "GB-NHS"
},
"address": {
"streetAddress": "Pemberton House, Colima Avenue",
"locality": "Sunderland",
"region": "UKC",
"postalCode": "SR5 3XB",
"countryName": "United Kingdom"
},
"contactPoint": {
"email": "necsu.psrprocurement@nhs.net"
},
"roles": [
"buyer"
],
"details": {
"url": "https://northeastnorthcumbria.nhs.uk/",
"buyerProfile": "https://atamis-1928.my.site.com/s/Welcome",
"classifications": [
{
"scheme": "TED_CA_TYPE",
"id": "BODY_PUBLIC",
"description": "Body governed by public law"
},
{
"scheme": "COFOG",
"id": "07",
"description": "Health"
}
]
}
},
{
"id": "GB-COH-CE011677",
"name": "Mental Health Innovations",
"identifier": {
"legalName": "Mental Health Innovations",
"id": "CE011677",
"scheme": "GB-COH"
},
"address": {
"streetAddress": "PO Box 78319,",
"locality": "London",
"region": "UKI",
"postalCode": "W10 9FE",
"countryName": "United Kingdom"
},
"roles": [
"supplier"
],
"details": {
"scale": "large"
}
},
{
"id": "GB-FTS-138264",
"name": "NHS North East and North Cumbria ICB",
"identifier": {
"legalName": "NHS North East and North Cumbria ICB"
},
"address": {
"locality": "Sunderland",
"countryName": "United Kingdom"
},
"roles": [
"reviewBody"
]
}
],
"buyer": {
"id": "GB-NHS-QHM",
"name": "NHS North East and North Cumbria ICB"
},
"contracts": [
{
"id": "005511-2025-1",
"awardID": "005511-2025-1",
"title": "NECS543 Crisis Text Service for North East and North Cumbria",
"status": "active",
"value": {
"amount": 542000,
"currency": "GBP"
},
"dateSigned": "2025-02-01T00:00:00Z"
}
],
"bids": {
"statistics": [
{
"id": "2",
"measure": "bids",
"relatedLot": "1",
"value": 1
}
]
},
"language": "en"
}