This public procurement record has 2 releases in its history.

Award

22 May 2026 at 07:31

Tender

19 Feb 2025 at 11:22

Summary of the contracting process

The procurement process for the "Flexible Benefits Portal" was conducted by Northumbrian Water Limited, under the industry category of Human resources management consultancy services. This tender, identified as NW2893, was executed using a selective procurement method, specifically a negotiated procedure with a prior call for competition. The process commenced electronically with a submission deadline for the expression of interest by 19th March 2025 and required completed PQQs to be returned by 31st March 2025. The procurement covers regions including UKC, UKH14, and UKH3. Although initially active, the procurement reached the award stage by May 22, 2026, with an active contract signed on May 21, 2026. The initial 36-month contract period includes options for extension, potentially up to 8 years, with the planned implementation period and go-live set by end of September 2026.

This tender offers substantial opportunities for businesses specialising in creating user-friendly and engaging employee benefits platforms. Ideal candidates are those with expertise in human resources management, particularly those capable of delivering seamless integration with existing corporate systems such as Oracle HCM. Businesses with capabilities in robust portal and software development, administration, and consultancy services can benefit, especially those who can provide customised solution offerings compliant with legal and tax requirements. Given the focus on employee engagement and brand-consistent solutions for a field-based workforce, companies with strong design, branding, and communication strategy experience will find this contract highly aligned with their capabilities, fostering significant business growth opportunities in the human resources sector.

How relevant is this notice?

Notice Title

Flexible Benefits Portal

Notice Description

Contract for a Employee Flexible Benefits Platform. This platform will offer a range of competitive benefits through an intuitive and user-friendly portal, allowing employees to easily access and choose their benefits.

Lot Information

Lot 1

Contract for a Employee Flexible Benefits Platform. This platform will offer a range of competitive benefits through an intuitive and user-friendly portal, allowing employees to easily access and choose their benefits.

Options: Further options to extend for 5 years (3+2)

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e3cf
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/047481-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Negotiated procedure with prior call for competition
Tender Suitability
Not specified
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

72212450 - Time accounting or human resources software development services

79414000 - Human resources management consultancy services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
22 May 20261 months ago
Submission Deadline
19 Mar 2025Expired
Future Notice Date
Not specified
Award Date
20 May 20261 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
NORTHUMBRIAN WATER LIMITED
Additional Buyers

NORTHUMBRIAN WATER GROUP LIMITED

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
PITY ME
Postcode
DH1 5FJ
Post Town
Durham
Country
England

Major Region (ITL 1)
TLC North East (England)
Basic Region (ITL 2)
TLC4 Northumberland, Durham and Tyne & Wear
Small Region (ITL 3)
TLC41 Durham
Delivery Location
TLC North East (England), TLH14 Suffolk CC, TLH3 Essex

Local Authority
County Durham
Electoral Ward
Framwellgate and Newton Hall
Westminster Constituency
City of Durham

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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