Award

Provision of a CCTV Control Room Monitoring Service

DUDLEY METROPOLITAN BOROUGH COUNCIL

This public procurement record has 1 release in its history.

Award

03 Mar 2025 at 15:48

Award Notice
Summary of the contracting process

Dudley Metropolitan Borough Council has completed the procurement process for the provision of a CCTV Control Room Monitoring Service, with Enigma Group Holdings Ltd being awarded the contract. Classified under the industry category of closed circuit television services (CPV code: 92222000), this procurement, specific to the UK region (UKG), was conducted through an award procedure without prior publication of a call for competition. The contract, valued at £345,708.81 and signed on 1st March 2025, spans 13 months while the re-procurement process is planned. The procurement method was chosen to ensure continuity of the essential CCTV monitoring service, highlighting the critical nature of the service provided by the original supplier.

This tender presents opportunities for businesses specialising in security and surveillance services, particularly those experienced in operating and managing CCTV control rooms. Companies with a robust track record in delivering high-quality, reliable monitoring services can leverage such contracts to expand their portfolio. The significant contract value and the critical importance of the service indicate potential for substantial business growth for suppliers who can meet the stringent quality and price criteria set by the Council. Firms equipped with advanced technology and a skilled workforce will be well-positioned to compete in upcoming re-procurement exercises.

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Notice Information

Notice Title

Provision of a CCTV Control Room Monitoring Service

Notice Description

The management and operation of closed circuit television monitoring within the control room.

Lot Information

Lot 1

13 month contract has been put into place while we re-procure the service.

Procurement Information

Critical that the CCTV Control Room Monitoring Service continued with the supplier whom won the original competition. The re-procurement for this service will be in accordance with the Procurement Regulations.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04e90f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/007699-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

92 - Recreational, cultural and sporting services

CPV Codes

92222000 - Closed circuit television services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£345,708 £100K-£500K

Notice Dates

Publication Date
3 Mar 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Mar 202511 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
DUDLEY METROPOLITAN BOROUGH COUNCIL
Contact Name
Carole Plant
Contact Email
carole.plant@dudley.gov.uk
Contact Phone
+44 1384814683

Buyer Location

Locality
DUDLEY
Postcode
DY1 1HF
Post Town
Dudley
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG36 Dudley
Delivery Location
TLG West Midlands (England)
Local Authority
Dudley
Electoral Ward
St. James's
Westminster Constituency
Dudley

Supplier Information

Number of Suppliers
1
Supplier Name

ENIGMA GROUP HOLDINGS

Further Information

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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