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Provision of a Care at Home Framework

Southend-on-Sea City Council

This public procurement record has 2 releases in its history.

Award

13 Jul 2026 at 14:42

UK7 - Contract Details Notice
Award

22 Jan 2026 at 18:42

UK6 - Contract Award Notice
Summary of the contracting process

The procurement process initiated by Southend-on-Sea City Council involves the establishment of a "Care at Home" framework aimed at delivering personalised homecare services, reablement support, and enhanced hospital discharge care. The contract has been awarded through an open procedure and encompasses seven lots with an estimated total value of £110 million. The procurement stage for this contract is at the award phase, with key dates indicating that contracts were signed on 1 April 2026 and are set to last until 31 March 2029, with the possibility of extension up to 2031. The framework agreement covers multiple geographic localities: West, West Central, East Central, and East, primarily in the UKH31 region, with the lead and locality providers already appointed to deliver these essential services.

This procurement presents significant opportunities for business growth, particularly for service providers specialising in health and social work. Businesses that could strongly benefit include small and medium-sized enterprises (SMEs) focused on homecare services, offering personalised care, medication management, and support for elderly or disabled individuals. The framework allows for participation across various lots, enhancing the ability for providers to expand their service areas and clientele. With lead providers such as NEMA HOME CARE LIMITED and ASHLEY COMMUNITY CARE SERVICES LIMITED taking charge of larger areas and locality providers like TRENDS HEALTHCARE LTD and METRO HOMECARE LTD focusing on more specific regions, this structure offers diverse opportunities for suitable businesses to engage in a collaborative and scalable service provision framework.

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Notice Information

Notice Title

Provision of a Care at Home Framework

Notice Description

This contracts details notice has been published in accordance with the light touch regime to confirm that the Council has now signed the 17 Care at Home framework agreements with 16 suppliers. The framework agreement comprises 7 lots and has an estimated value of: PS110,000,000 Southend City Council defines "Care at Home" as comprising three essential services: 1. Homecare: Personalised assistance provided to individuals in their own homes, including help with daily tasks, personal hygiene, and medication management. 2. Reablement Service: A short-term intervention aimed at helping people regain independence after illness, injury, or hospitalisation. 3. Southend Enhanced Discharge: A seamless transition from hospital to home, ensuring continuity of care and support. Lots: SCC have appointed lead providers in the following areas: - Lot 1: Lead Provider West - Lot 2: Lead Provider West Central - Lot 3: Lead Provider East Central SCC have also appointed locality providers in the following lots/areas: - Lot 4: Locality Provider West (4) - Lot 5: Locality Provider West Central (3) - Lot 6: Locality Provider East Central (3) - Lot 7: Locality Provider East (4)

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04ea04
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/065671-2026
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£98,500,000 £10M-£100M
Contracts Value
£98,500,000 £10M-£100M

Notice Dates

Publication Date
13 Jul 20261 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Jan 20267 months ago
Contract Period
1 Apr 2026 - 31 Mar 2029 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Southend-on-Sea City Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SOUTHEND-ON-SEA
Postcode
SS2 6FA
Postcode Area
Southend-on-Sea
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH31 Southend-on-Sea
Delivery Location
Not specified
Local Authority
Southend-on-Sea
Electoral Ward
Victoria
Westminster Constituency
Southend East and Rochford

Supplier Information

Number of Suppliers
16
Supplier Names

ABLECROSS LIMITED t/a Ablecross Care Services

ASHLEY COMMUNITY CARE SERVICES LIMITED

CAREPOINT SERVICES LIMITED

DE VERE CARE PARTNERSHIP LTD

HALES GROUP LIMITED

METRO HOMECARE LTD

NEMA HOME CARE LIMITED

NEW VISION CARE SERVICES LIMITED

OPTIMALCAREPLUS LIMITED

PALM 2 PALM LTD

ROSSYCARE LTD

ROYALE CARERS LIMITED

SHARING HEALTHCARE LIMITED

TEEBOLLZ CONSULTING LIMITED

TOP - NOTCH HEALTHCARE SERVICES LIMITED

TRENDS HEALTHCARE LTD

Further Information

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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