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Home Improvement Agency

Bristol City Council

This public procurement record has 7 releases in its history.

Award

02 Oct 2025 at 09:47

UK6 - Contract Award Notice
TenderUpdate

18 Jul 2025 at 15:46

UK4 - Tender Notice
TenderUpdate

02 Jul 2025 at 16:29

UK4 - Tender Notice
TenderUpdate

02 Jul 2025 at 15:57

UK4 - Tender Notice
Tender

02 Jul 2025 at 15:49

UK4 - Tender Notice
PlanningUpdate

20 Mar 2025 at 09:39

UK2 - Preliminary Market Engagement Notice
Planning

17 Mar 2025 at 09:32

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The procurement process for the "Home Improvement Agency" service was commissioned by Bristol City Council in collaboration with Bath and North East Somerset Council. This service aims to support older adults and disabled people in Bristol and Bath by enabling them to live independently through various aids and housing maintenance services. The awarding stage was concluded with WE Care & Repair Limited being the chosen supplier, with the contract period starting on 5th December 2025 and ending on 30th November 2028, with the possibility of extensions up to 2030. The procurement followed an open procedure, demonstrating compliance with legal and financial regulations, as evidenced by a gross contract value of £5,531,316. The contract involves services like maintenance, health, and home-help, covering regions throughout the UK.

This tender presents significant opportunities for SMEs specialising in home repair, health services, and home-help solutions. Companies with expertise in these domains can leverage this contract to enhance their service offerings and expand their client base. The focus on empowering local service providers, such as WE Care & Repair Limited, underscores the potential for businesses with a social value emphasis to cultivate robust partnerships with local authorities. Businesses capable of providing comprehensive maintenance and care services will find this tender particularly advantageous for driving growth and establishing long-term engagements within the public sector housing assistance landscape.

How relevant is this notice?

Notice Information

Notice Title

Home Improvement Agency

Notice Description

No Description:.1 Bristol City Council (BCC) and Bath and North East Somerset (B&NES) council (the Customer) are commissioning this Home Improvement Agency (HIA) service. 1.2 The overall aim of the HIA service is to enable mainly older adults and disabled people throughout Bristol and B&NES to continue to live as independently as possible, for as long as possible, in their own homes. 1.3 There are four key elements to this service: * Outcome focused aids, housing maintenance and adaptation services to enable people to live independently at home * Hospital Discharge services to enable people to be discharged from hospital * Information, advice and signposting services * Hoarding support services (Bristol only) 1.4 The Customer has a significant population of older people and disabled people, who may find it more difficult to adapt their homes to enable them to live more independently or keep their homes in good repair. 1.5 The Customer wishes to help people to help themselves, empowering people to remain living safe and well. For this reason, the Customer wants people to remain living independently in their own homes for as long as they can. Having a home that is in a decent state of repair and adapted to suit them and their families needs is essential in sustaining health and wellbeing.

Lot Information

Lot 1

Renewal: Extensions are optional and will be let on a 1+1 basis. The estimated total value of this contract (inclusive of any options to extend) is PS5,759,007.00 (initial term = PS3,265,486; optional extensions = PS2,493,521)

Planning Information

A soft market test will be run to review requirements and ensure they're realistic for our budget. For the market test, we will issue an Early Engagement Notice complete with a questionnaire for suppliers alongside an outline of our requirements to provide the suppliers with context as to what we're asking for and why. We will also be utilising an outside organisation called Foundations to assist us with circulating the notice link and documents to help increase interest levels.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04eda3
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/061547-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

85 - Health and social work services

98 - Other community, social and personal services

CPV Codes

50000000 - Repair and maintenance services

85100000 - Health services

98513310 - Home-help services

Notice Value(s)

Tender Value
£5,759,007 £1M-£10M
Lots Value
£5,759,007 £1M-£10M
Awards Value
£4,609,430 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Oct 202510 months ago
Submission Deadline
4 Aug 2025Expired
Future Notice Date
28 Mar 2025Expired
Award Date
2 Oct 202510 months ago
Contract Period
1 Nov 2025 - 30 Nov 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Bristol City Council
Additional Buyers

Bath & North East Somerset Council

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BATH
Postcode
BS1 5TR
Postcode Area
Bristol
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK5 West of England
Small Region (ITL 3)
TLK51 Bristol, City of
Delivery Location
Not specified
Local Authority
Bristol, City of
Electoral Ward
Hotwells and Harbourside
Westminster Constituency
Bristol Central

Supplier Information

Number of Suppliers
1
Supplier Name

WE Care & Repair Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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