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Hired Passenger Transport (Taxi) Open Framework

London Borough of Harrow

This public procurement record has 4 releases in its history.

Award

19 Sep 2025 at 11:57

UK7 - Contract Details Notice
Award

27 Jun 2025 at 15:39

UK6 - Contract Award Notice
Tender

17 Apr 2025 at 09:34

UK4 - Tender Notice
Planning

20 Mar 2025 at 10:14

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The London Borough of Harrow has successfully completed a procurement process to establish a Hired Passenger Transport (Taxi) Open Framework, tailored for vulnerable children and adults in Harrow and Brent. The awarded contracts cover the execution of over 360 taxi routes, with expectations to expand by approximately 3% annually, utilising a diverse range of vehicles from saloon cars to minibuses seating up to 16 passengers. This tender, valued at £159 million, commenced on 1st August 2025 and is scheduled to continue until 31st July 2031, with the potential to extend up to 2033. The procurement was executed through an open procedure, ensuring a transparent and competitive award process evaluated based on price, quality, and social value factors, which were weighted accordingly throughout the bidding phase. The associated framework agreement encompasses direct awards and mini-competitions for efficient route allocations.

This tender represents a significant opportunity for businesses in the passenger transport sector, particularly those capable of offering diverse and specialised vehicle services, such as wheelchair-accessible and environmentally friendly options like electric vehicles. The open nature of the framework and anticipated increase in route numbers presents ongoing potential to win contracts, appealing especially to SMEs aiming to penetrate or expand within the local government transport market. By participating, suppliers not only gain the prospect of long-term contracts but also contribute to enhancing transport reliability and safety for individuals with additional needs, leveraging their services to fulfil a critical community mission. Companies with capabilities in agile fleet management and competitive pricing strategies will be well-positioned to maximise this opportunity.

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Notice Information

Notice Title

Hired Passenger Transport (Taxi) Open Framework

Notice Description

The provision of hired passenger transport and ad hoc transport services are for vulnerable children and adults. Services are commissioned by the London Borough of Harrow and will primarily cover the hired passenger transport for Harrow and Brent Special Needs Transport. Services to be supplied includes over 360 taxi routes, encompassing escorts and a variety of vehicle types, including saloon cars, MPVs, wheelchair-accessible taxis, and minibuses with capacities of up to 16 seats. The number of routes is expected to increase by approximately 3% annually. The aim is to improve the lives of vulnerable children, young people, and adults, including those with additional needs, and their carers, by providing a safe, secure, sensitive, and reliable transport service for users. The needs of the child or adult are a key factor in the provision of the service to ensure that Service Users receive personalised and quality assured transport services that respond flexibly to their needs.

Lot Information

Lot 1

Renewal: The first framework would be for a term of 3 years and the second framework would be for a term of 3 years with an option to extend by 2 years at the discretion of the Council, giving a total of 8 years When re-opening in year 3, framework providers may be appointed based on their original submission or will have the option to submit a new tender, and new providers may submit to join the Open Framework. Providers will be re-ranked for the second framework.

Planning Information

The London Borough of Harrow is seeking to engage with the Hired Passenger Transport (Taxi) market to participate in preliminary market engagement to assist in developing the authority's requirements and approach to deliver best possible outcomes to the residents of Harrow and Brent. We therefore would like to invite suitably qualified service providers to participate in discussions which will take place over Microsoft Teams on 3rd April 2025 11:00 to 12:00. If you would like to participate and submit an expression of interest or have any questions, please email Martin Trim, Procurement Business Partner, martin.trim@harrow.gov.uk The objective of discussion is to get a better understanding of the following: • Seek feedback from companies to inform development of a tender exercise that will be well received by the marketplace maximising participation • Answer questions interested companies may have regarding the required work and the tender process • Provide practical advice to interested companies on local government tendering to support submission of tender • Breakdown barriers to entry for locally based SME companies.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04ef7d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/058067-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

60 - Transport services (excl. Waste transport)

CPV Codes

60170000 - Hire of passenger transport vehicles with driver

Notice Value(s)

Tender Value
£133,000,000 £100M-£1B
Lots Value
£133,000,000 £100M-£1B
Awards Value
£133,000,000 £100M-£1B
Contracts Value
£133,000,000 £100M-£1B

Notice Dates

Publication Date
19 Sep 202511 months ago
Submission Deadline
12 May 2025Expired
Future Notice Date
17 Apr 2025Expired
Award Date
27 Jun 20251 years ago
Contract Period
1 Aug 2025 - 31 Jul 2031 Over 5 years
Recurrence
2028-03-09

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
London Borough of Harrow
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
HARROW
Postcode
HA3 8FL
Postcode Area
Harrow
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI7 Outer London - West and North West
Small Region (ITL 3)
TLI74 Harrow and Hillingdon
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Local Authority
Harrow
Electoral Ward
Kenton West
Westminster Constituency
Harrow East

Supplier Information

Number of Suppliers
14
Supplier Names

Amac Express Services

CHEETAH LTD

CLOVER CAR SERVICES LIMITED

FAST TRAVEL SOLUTION LIMITED

GOLDEN2DOT LTD

GRAYS ESSEX LIMITED

HARROW COMMUNITY TRANSPORT

HATS Group Ltd

ISLINGTON CAR SERVICE LTD

LONDON TRAVEL SOLUTION LIMITED

Mango Rides

ONE2ONE CAR SERVICES LTD

SIMPLAA UK LIMITED

WEMBLEY HIRE LIMITED

Further Information

Notice Documents

Notice URLs

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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