Notice Information
Notice Title
CRM System
Notice Description
Hubspot CRM System being delivered and supported by Babelquest Services
Procurement Information
Prototype and Development: This is a bespoke solution to connect our student journey into a single platform based on their existing HubSpot Education Framework, and customise it to connect to other college systems to enable secure data sharing with different departments, including B2B, Higher Education, Apprenticeships, Events and alumni management. Single Supplier Technical Reasons: . The HubSpot licence cost is the same regardless of whether it is contracted with BabelQuest, directly with HubSpot, or via another HubSpot Solutions Partner. The services element of the solution offered by BabelQuest has been designed specifically for CWA, and based on an existing Education-specific framework that they have developed and deployed at other institutions, and this represents a saving for the college compared with designing these implementation and support services from scratch. BabelQuest has a proven methodology for the technical design, implementation, testing, training, launch and ongoing managed service for support and enhancement of the specific HubSpot-based solution the college requires. They are the only UK-based HubSpot Solutions Partner with this proven capability in the education sector and the only HubSpot partner approved by CCS on G-Cloud-14
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04f801
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/010947-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK5 - Transparency Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Direct
- Procurement Method Details
- Direct award
- Tender Suitability
- SME
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
72 - IT services: consulting, software development, Internet and support
-
- CPV Codes
72261000 - Software support services
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £313,692 £100K-£500K
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 24 Mar 202511 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 24 Mar 202511 months ago
- Contract Period
- 3 Apr 2025 - 3 Apr 2029 4-5 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- COLLEGE OF WEST ANGLIA
- Contact Name
- Fatima Bensihem
- Contact Email
- fatima.bensihem@cwa.ac.uk
- Contact Phone
- +441553815422
Buyer Location
- Locality
- KING'S LYNN
- Postcode
- PE30 2QW
- Post Town
- Peterborough
- Country
- England
-
- Major Region (ITL 1)
- TLH East (England)
- Basic Region (ITL 2)
- TLH5 Norfolk
- Small Region (ITL 3)
- TLH52 North and West Norfolk
- Delivery Location
- Not specified
-
- Local Authority
- King's Lynn and West Norfolk
- Electoral Ward
- Gaywood Chase
- Westminster Constituency
- North West Norfolk
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/010947-2025
24th March 2025 - Transparency notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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