CRM System

COLLEGE OF WEST ANGLIA

There is 1 contract in this contracting process.

Summary of the contracting process

The College of West Anglia has recently completed a direct award contracting process for the delivery and support of a CRM system by BabelQuest Services. The procurement, identified under ocid: ocds-h6vhtk-04f801, falls under the services category, encompassing software support services. Located in King's Lynn, the College aims to integrate the HubSpot CRM system into its various departments including B2B, Higher Education, Apprenticeships, Events, and alumni management. The contract, valued at £313,692.40 net (£376,430.88 gross), will commence on 4th April 2025 and last until 3rd April 2029. The procurement followed a bespoke solution development rationale, leveraging BabelQuest's expertise in the education sector.

This tender presents significant opportunities for businesses specialising in CRM systems, software integration, and educational technology solutions. Small and medium enterprises (SMEs) with proven experience in delivering customised CRM platforms, particularly within the education sector, would find this contract valuable for growth. The award to BabelQuest, an SME, highlights the potential for similar companies to secure contracts requiring specialised solutions and technical expertise, especially involving established frameworks like the HubSpot Education Framework. Businesses with the capability to design, implement, and support intricate CRM systems stand to benefit from pursuing similar public procurement opportunities.

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CRM System

COLLEGE OF WEST ANGLIA

Contract Timeline

Publication Date

24th March 2025 15:12:39 PM
Contract Summary

Hubspot CRM System being delivered and supported by Babelquest Services
Contract Details

Open Contracting ID

ocds-h6vhtk-04f801

Publication Source

Find a Tender Service

Procurement Stage

Award, Contract

Procurement Method

Direct

Procurement Method Details

Direct Award

Procurement Category

N/A

Tender Suitability

Framework / DPS
Contract Classification

CPV Code(s)

CPV Division(s)
Awarding Authority

COLLEGE OF WEST ANGLIA

Buyer Name

Fatima Bensihem

Buyer Email

fatima.bensihem@cwa.ac.uk

Buyer Phone

+441553815422

Buyer Address

Tennyson Avenue

King's Lynn

PE30 2QW

United Kingdom
Awarded Supplier(s)

Supplier Name(s)

BABELQUEST SERVICES

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CRM System

COLLEGE OF WEST ANGLIA

Contract Timeline

Contract Summary

Contract Details

Contract Classification

Awarding Authority

Awarded Supplier(s)