Notice Information
Notice Title
Insight Framework for Customer Intelligent and Strategic Insight - Lot 2 - Leisure Customer Insights
Notice Description
Ordnance Survey Ltd (OS) is Britain's mapping agency and is responsible for the surveying, production, maintenance and marketing of a wide range of geographic information, relied on by government, business and individuals. OS is partnering with suppliers to increase our customer and market intelligence using a variety of qualitative and quantitative research techniques and to answer specific business questions about current or potential customers. OS will be working with suppliers that can help drive customer centricity throughout OS enabling employees to connect, understand and act upon customer insights. The requirement has been split into two lots. This Contract Details Notice is for Lot 2 is for Leisure Customer Insights with the supplier helping OS grow in more destinations through deepening our understanding of new and existing customers who want to be active outdoors, and by assessing products and consumers' needs, wants and expectations. Lot 2 covers tactical research with outdoor active consumers in Great Britain; to improve the customers experience, increase customer understanding, grow the user base for existing product types and enhance or improve existing products.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04f831
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/054168-2025
- Current Stage
- Award
- All Stages
- Award
Procurement Classification
- Notice Type
- UK7 - Contract Details Notice
- Procurement Type
- Framework
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Competitive flexible procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Large, SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
73 - Research and development services and related consultancy services
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
73110000 - Research services
73210000 - Research consultancy services
79310000 - Market research services
79342311 - Customer satisfaction survey
Notice Value(s)
- Tender Value
- Not specified
- Lots Value
- Not specified
- Awards Value
- £1,000,000 £1M-£10M
- Contracts Value
- £1,000,000 £1M-£10M
Notice Dates
- Publication Date
- 5 Sep 20255 months ago
- Submission Deadline
- Not specified
- Future Notice Date
- Not specified
- Award Date
- 21 Jul 20257 months ago
- Contract Period
- 17 Aug 2025 - 17 Aug 2028 3-4 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Active
- Contracts Status
- Active
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- ORDNANCE SURVEY LIMITED
- Contact Name
- Russell Speight
- Contact Email
- russell.speight@os.uk
- Contact Phone
- Not specified
Buyer Location
- Locality
- SOUTHAMPTON
- Postcode
- SO16 0AS
- Post Town
- Southampton
- Country
- England
-
- Major Region (ITL 1)
- TLJ South East (England)
- Basic Region (ITL 2)
- TLJ3 Hampshire and Isle of Wight
- Small Region (ITL 3)
- TLJ36 Central Hampshire
- Delivery Location
- Not specified
-
- Local Authority
- Test Valley
- Electoral Ward
- Chilworth, Nursling & Rownhams
- Westminster Constituency
- Romsey and Southampton North
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/054168-2025
5th September 2025 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/054154-2025
5th September 2025 - Contract details notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/042137-2025
22nd July 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/042092-2025
22nd July 2025 - Contract award notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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