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Security Systems at Imperial War Museums (IWM)

Imperial War Museum

This public procurement record has 3 releases in its history.

Award

27 Oct 2025 at 16:20

UK7 - Contract Details Notice
Award

12 Aug 2025 at 10:50

UK6 - Contract Award Notice
Tender

26 Mar 2025 at 14:05

UK4 - Tender Notice
Summary of the contracting process

The Imperial War Museum has engaged in a completed competitive flexible procurement process, utilising an open procedure under UK legislation 2023/54, to secure services for managing, maintaining, and servicing technical security systems across its various locations including IWM London, IWM North, IWM Duxford, Churchill War Rooms, and HMS Belfast. The process was completed with an award to ZE GLOBAL LTD, an SME supplier, for a contract commencing on 1st November 2025 and lasting through to 31st October 2028, with possible extensions up to 2032. The primary service category is repair and maintenance of security equipment, and the contract's total value is £1,486,410, with provisions for renewal based on contractor performance. The procurement was disclosed and signed on 27th October 2025 in London, UK.

This procurement represents a significant business opportunity for firms specialising in security systems management and maintenance, particularly those with expertise in compliance with British Standards and certification regulations. The contract's extensive duration, potential for extension, and association with a prominent cultural institution like the Imperial War Museum, offer a stable revenue stream and high-profile contract exposure. SMEs with specialised skills, certifications, and a proven track record in delivering technical security services would align well with these requirements and are encouraged to pursue similar opportunities to expand their operational scope in the public domain.

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Notice Information

Notice Title

Security Systems at Imperial War Museums (IWM)

Notice Description

IWM is tendering for a Potential Provider to provide technical security systems management, maintenance and service provision at IWM London, IWM North, IWM Duxford, Churchill War Rooms and HMS Belfast. The Potential Provider will be required to: a) Provide suitably trained and certified Lenel-accredited Master engineer employed at all times to provide the maintenance services; b)Service all Equipment in accordance with relevant British Standards applicable; c) Issue appropriate certification to satisfy regulations and standards; d) Ensure a working system that complies with those regulations and standards, and; e) Ensure that there is no loss of service or security protection to IWM.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04f8f5
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/068698-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

50 - Repair and maintenance services

CPV Codes

50610000 - Repair and maintenance services of security equipment

Notice Value(s)

Tender Value
£840,000 £500K-£1M
Lots Value
£840,000 £500K-£1M
Awards Value
£1,488,410 £1M-£10M
Contracts Value
£1,488,410 £1M-£10M

Notice Dates

Publication Date
27 Oct 202510 months ago
Submission Deadline
28 Apr 2025Expired
Future Notice Date
Not specified
Award Date
12 Aug 20251 years ago
Contract Period
1 Nov 2025 - 31 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Imperial War Museum
Additional Buyers

Imperial War Museums

Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
LONDON
Postcode
SE1 6HZ
Postcode Area
South East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
Not specified
Local Authority
Southwark
Electoral Ward
St George's
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

ZE GLOBAL LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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