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24/7 Hazard Line & Emergency Call Out

Mining Remediation Authority

This public procurement record has 4 releases in its history.

Award

10 Sep 2025 at 09:11

UK7 - Contract Details Notice
Award

17 Jul 2025 at 08:13

UK6 - Contract Award Notice
Tender

02 May 2025 at 11:34

UK4 - Tender Notice
Planning

27 Mar 2025 at 14:19

UK2 - Preliminary Market Engagement Notice
Summary of the contracting process

The Mining Remediation Authority has awarded a contract for the provision of a 24/7 Hazard Line and Emergency Call-Out Service to be active from 1st October 2025 to 1st October 2028, with possible extension until 2030. This service encompasses emergency response support across various UK regions. The contract was awarded to Mines Rescue Service Ltd under an open tender procedure as per the Procurement Act 2023. The project, categorised under hazard protection and control consultancy and call centre services, aimed at ensuring rapid response to coal tip, surface, or mine-related hazards within four hours. The contract has been signed, and it is active, valued at approximately GBP 688,725, with a total gross amount of GBP 826,470.

This tender opens significant business growth opportunities particularly for SMEs operating in safety consultancy, emergency response services, and call centre operations within the UK. Companies specialising in rapid mobilization of competent personnel and with proven capabilities in managing continuous operations across different geographical regions will find this contract particularly suited to their offering. Participation in such government contracts can bolster a company's portfolio and strengthen its position in the public sector market, fostering potential for future collaborations with central government authorities.

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Notice Information

Notice Title

24/7 Hazard Line & Emergency Call Out

Notice Description

Provision of 24/7 Hazard Line and Emergency Call-Out Service The provision of a 24/7 Hazard Line and Emergency Call-Out Service, designed to support critical operations and ensure immediate response during emergency situations. Objectives and Requirement We aim to procure a Contractor with the expertise and resources to perform the following tasks: 1. Provide a manned call-out service across the British Coalfields. 2. Deploy competent personnel to respond to coal tip, surface, or mine-related hazards within 4 hours in the specified regions. MRA employs competent staff for call outs; however, the Contractor will be required to provide personnel for coverage when necessary. 3. Manage the hazard line 24/7, ensuring immediate access to emergency response support. This was a Open Tender Procedure - Procurement Act 2023.

Lot Information

Lot 1

Renewal: 2 years extension available at 3 year gateway

Planning Information

The Market Engagement strategy is dependent on the interest demonstrated after publication of this notice

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04f98d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/055216-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

71 - Architectural, construction, engineering and inspection services

79 - Business services: law, marketing, consulting, recruitment, printing and security

CPV Codes

71317000 - Hazard protection and control consultancy services

79512000 - Call centre

Notice Value(s)

Tender Value
£1,500,000 £1M-£10M
Lots Value
£1,500,000 £1M-£10M
Awards Value
£688,725 £500K-£1M
Contracts Value
£688,725 £500K-£1M

Notice Dates

Publication Date
10 Sep 202511 months ago
Submission Deadline
2 Jun 2025Expired
Future Notice Date
30 Apr 2025Expired
Award Date
14 Jul 20251 years ago
Contract Period
1 Oct 2025 - 1 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Mining Remediation Authority
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NOTTINGHAMSHIRE
Postcode
NG18 4RG
Postcode Area
Nottingham
Country
England
Major Region (ITL 1)
TLF East Midlands (England)
Basic Region (ITL 2)
TLF1 Derbyshire and Nottinghamshire
Small Region (ITL 3)
TLF15 North Nottinghamshire
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England), TLL Wales, TLM Scotland
Local Authority
Mansfield
Electoral Ward
Berry Hill
Westminster Constituency
Mansfield

Supplier Information

Number of Suppliers
1
Supplier Name

Mines Rescue Service Ltd

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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