Award

IT Service Management Tool - Ivanti 12 Month Business Continuity Requirement

MARITIME AND COASTGUARD AGENCY

This public procurement record has 1 release in its history.

Award

28 Mar 2025 at 11:27

UK5 - Transparency Notice
Summary of the contracting process

The Maritime and Coastguard Agency (MCA), located in Southampton, United Kingdom, has completed a procurement process for an "IT Service Management Tool - Ivanti 12 Month Business Continuity Requirement". This procurement falls under the category of IT services, specifically involving consulting, software development, Internet support, and services. The procurement stage is at "Award", and the contract commenced on April 1, 2025, concluding on March 31, 2026. The procurement method used for this process was a direct award, below the threshold without competition. The total value of the contract, awarded to CTMS SERVICE MANAGEMENT LTD, is £54,522.38 inclusive of VAT, with £45,435.32 being the net amount.

This tender creates significant opportunities for businesses within the IT services sector, particularly those providing IT Service Management (ITSM) solutions. Given the specialised requirement for Ivanti licensing and support and the maintenance of continuity for critical ITSM configurations, businesses proficient in these areas are well positioned. The focus on direct awards without competition suggests opportunities for small and medium-sized enterprises (SMEs) capable of forming relationships with public authorities and meeting specific service needs rapidly and effectively.

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Notice Information

Notice Title

IT Service Management Tool - Ivanti 12 Month Business Continuity Requirement

Notice Description

The MCA requires Ivanti licensing and support for our current ITSM configuration as preparations continue to competitively tender a new ITSM solution. This work has already started with a market engagement exercise under appropriate CCS frameworks. Maintenance of the current configured solution by the existing delivery partner is essential for business continuity reasons and there is no reasonable alternative for this 12 month period.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04f9eb
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/011721-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£45,435 Under £100K
Contracts Value
Not specified

Notice Dates

Publication Date
28 Mar 202511 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Mar 202511 months ago
Contract Period
31 Mar 2025 - 31 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
MARITIME AND COASTGUARD AGENCY
Contact Name
Not specified
Contact Email
contracts@mcga.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
SOUTHAMPTON
Postcode
SO15 1EG
Post Town
Southampton
Country
England
Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ3 Hampshire and Isle of Wight
Small Region (ITL 3)
TLJ32 Southampton
Delivery Location
Not specified
Local Authority
Southampton
Electoral Ward
Banister & Polygon
Westminster Constituency
Southampton Itchen

Supplier Information

Number of Suppliers
1
Supplier Name

CTMS SERVICE MANAGEMENT

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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