Award

Brand Response Campaign

TRANSPORT FOR WALES

This public procurement record has 2 releases in its history.

TenderCancellation

07 Apr 2025 at 14:34

Award

28 Mar 2025 at 15:31

Summary of the contracting process

Transport for Wales has awarded a contract for the 'Brand Response Campaign' to Lucky Generals Ltd, signalling the completion of this procurement process. The campaign aims to develop a new brand response strategy to shift perceptions and build revenue, running from 8 April 2025 to 7 April 2026. The direct award process aligns with Welsh Government strategic directives and aims to ensure seamless delivery of high-profile marketing efforts. The contract is primarily focused within the business services sector, covering areas like law, marketing, consulting, recruitment, printing, and security.

This tender offers significant opportunities for businesses, particularly small and medium-sized enterprises (SMEs), specializing in strategic and creative services, account management, media production, and campaign development. Companies with a proven track record in behavioural change and working with large brands can leverage this opportunity to forge strong partnerships and contribute to a high-impact campaign that supports regional growth and market share expansion for Transport for Wales.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Brand Response Campaign

Notice Description

The provision of a new agency partner to support with Transport for Wales' (TfW) Brand Response Campaign. Develop a new, long-term brand response campaign for TfW that will strongly resonate with and shift perception of our key target audiences to build revenue and market share, and excite and motivate our internal teams and key stakeholders. Key deliverables: - Brand response creative platform and concept development - strategic and creative services. - Activation campaign concepts and development - strategic and creative services. - Account Management and reporting against deliverables and budget. - Development of always-on messaging matrix. - Production of media assets in line with media plan delivery - including TV and radio. - Creation of campaign guidelines and supply of raw asset files to TfW and partner agencies.

Procurement Information

With growing marketing contribution revenue targets to deliver in 25/26 and beyond, a new agency partner, with a proven track record in working with large brands, expertise and capability in behavioural change, was required to develop a creative platform and campaign that will drive behavioural change and modal shift to grow our long-term market share and enable us to reinvest profits into the transport network. The appointment will provide best value by aligning directly with the delivery of our revenue targets and Welsh Government strategic directives, ensuring seamless delivery of the brand response campaign through a specialised agency with expertise in similar high-profile campaigns.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fa39
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/013452-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK5 - Transparency Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
SME
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security


CPV Codes

79000000 - Business services: law, marketing, consulting, recruitment, printing and security

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,500,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
7 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
28 Mar 202511 months ago
Contract Period
7 Apr 2025 - 7 Apr 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Cancelled
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR WALES
Additional Buyers

MISSING

Contact Name
TfW Procurement
Contact Email
procurement@tfw.wales
Contact Phone
02921673434

Buyer Location

Locality
PONTYPRIDD
Postcode
CF37 4TH
Post Town
Cardiff
Country
Wales

Major Region (ITL 1)
TLL Wales
Basic Region (ITL 2)
TLL5 South East Wales
Small Region (ITL 3)
TLL51 Central Valleys and Bridgend
Delivery Location
Not specified

Local Authority
Rhondda Cynon Taf
Electoral Ward
Pontypridd Town
Westminster Constituency
Pontypridd

Supplier Information

Number of Suppliers
1
Supplier Name

LUCKY GENERALS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04fa39-2025-04-07T15:34:40+01:00",
    "date": "2025-04-07T15:34:40+01:00",
    "ocid": "ocds-h6vhtk-04fa39",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PPHD-4211-XYXJ",
            "name": "Transport for Wales",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PPHD-4211-XYXJ"
            },
            "address": {
                "streetAddress": "3 Llys Cadwyn",
                "locality": "Pontypridd",
                "postalCode": "CF37 4TH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKL15"
            },
            "contactPoint": {
                "name": "TfW Procurement",
                "email": "Procurement@tfw.wales",
                "telephone": "02921673434"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "https://tfw.wales/",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    },
                    {
                        "scheme": "UK_CA_DEVOLVED_REGULATIONS",
                        "id": "GB-WLS",
                        "description": "Welsh devolved regulations apply"
                    }
                ]
            }
        },
        {
            "id": "GB-PPON-PHCB-9989-JMLR",
            "name": "Lucky Generals Ltd",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PHCB-9989-JMLR"
            },
            "address": {
                "streetAddress": "Bankside 3, 90 - 100 Southwark Street",
                "locality": "London",
                "postalCode": "SE1 0SW",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI44"
            },
            "contactPoint": {
                "email": "HQ@luckygenerals.com",
                "telephone": "0203 371 6360"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "https://luckygenerals.com/",
                "scale": "sme",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PPHD-4211-XYXJ",
        "name": "Transport for Wales"
    },
    "tender": {
        "id": "C001178.00",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Brand Response Campaign",
        "description": "The provision of a new agency partner to support with Transport for Wales' (TfW) Brand Response Campaign. Develop a new, long-term brand response campaign for TfW that will strongly resonate with and shift perception of our key target audiences to build revenue and market share, and excite and motivate our internal teams and key stakeholders. Key deliverables: - Brand response creative platform and concept development - strategic and creative services. - Activation campaign concepts and development - strategic and creative services. - Account Management and reporting against deliverables and budget. - Development of always-on messaging matrix. - Production of media assets in line with media plan delivery - including TV and radio. - Creation of campaign guidelines and supply of raw asset files to TfW and partner agencies.",
        "status": "complete",
        "procurementMethod": "direct",
        "procurementMethodDetails": "Direct award",
        "procurementMethodRationale": "With growing marketing contribution revenue targets to deliver in 25/26 and beyond, a new agency partner, with a proven track record in working with large brands, expertise and capability in behavioural change, was required to develop a creative platform and campaign that will drive behavioural change and modal shift to grow our long-term market share and enable us to reinvest profits into the transport network. The appointment will provide best value by aligning directly with the delivery of our revenue targets and Welsh Government strategic directives, ensuring seamless delivery of the brand response campaign through a specialised agency with expertise in similar high-profile campaigns.",
        "procurementMethodRationaleClassifications": [
            {
                "id": "userChoice"
            },
            {
                "id": "singleSuppliersUniqueWorkArtPerformance"
            }
        ],
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "suitability": {
                    "sme": true
                }
            }
        ],
        "documents": [
            {
                "id": "conflictOfInterest",
                "documentType": "conflictOfInterest",
                "description": "Not published"
            },
            {
                "id": "013452-2025",
                "documentType": "tenderCancellationNotice",
                "noticeType": "UK12",
                "description": "Procurement termination notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/013452-2025",
                "datePublished": "2025-04-07T15:34:40+01:00",
                "format": "text/html"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "title": "C001178.00 - Brand Response Campaign",
            "status": "cancelled",
            "value": {
                "amountGross": 1800000,
                "amount": 1500000,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": true,
            "suppliers": [
                {
                    "id": "GB-PPON-PHCB-9989-JMLR",
                    "name": "Lucky Generals Ltd"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "79000000",
                            "description": "Business services: law, marketing, consulting, recruitment, printing and security"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKL",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-04-08T00:00:00+01:00",
                "endDate": "2026-04-07T23:59:59+01:00"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "011835-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK5",
                    "description": "Transparency notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/011835-2025",
                    "datePublished": "2025-03-28T15:31:37Z",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-04-07T23:59:59+01:00",
                    "status": "scheduled"
                }
            ],
            "statusDetails": "The notice has been withdrawn.",
            "finalStatusDate": "2025-04-04T00:00:00+01:00"
        }
    ],
    "language": "en"
}