Notice Information
Notice Title
Social Media Monitoring Platform
Notice Description
The provision of services to deliver Social Media Monitoring Platform
Lot Information
Lot 1
The purpose of this tender is to identify a vendor who can provide a social media monitoring platform to our organisation. The tender remit covers Facebook, X, Instagram and LinkedIn, as well as WhatsApp for customer service functions. Bluesky, Snapchat and TikTok functionality is desired by not essential. Our new social media monitoring platform should be capable of monitoring social media platforms, identifying mentions of our organisation, our products or services, and relevant keywords, as well as enabling us to engage with our audience and respond to their queries. It should also provide real-time analytics and insights, as well as in-depth report generating capabilities.
Renewal: 12 month extension
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-04fa4f
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/028872-2025
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- Tender Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- Not specified
- Awardee Scale
- Not specified
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79315000 - Social research services
79341000 - Advertising services
Notice Value(s)
- Tender Value
- £60,000 Under £100K
- Lots Value
- Not specified
- Awards Value
- Not specified
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 30 May 20258 months ago
- Submission Deadline
- 18 Apr 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 30 May 20258 months ago
- Contract Period
- 29 Jun 2025 - 29 Jun 2027 1-2 years
- Recurrence
- Not specified
Notice Status
- Tender Status
- Cancelled
- Lots Status
- Cancelled
- Awards Status
- Unsuccessful
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- SCOTTISH QUALIFICATIONS AUTHORITY
- Contact Name
- Elizabeth Cunningham
- Contact Email
- procurement@sqa.org.uk
- Contact Phone
- +44 03452136720
Buyer Location
- Locality
- MIDLOTHIAN
- Postcode
- EH22 1FD
- Post Town
- Edinburgh
- Country
- Scotland
-
- Major Region (ITL 1)
- TLM Scotland
- Basic Region (ITL 2)
- TLM1 East Central Scotland
- Small Region (ITL 3)
- TLM11 East Lothian and Midlothian
- Delivery Location
- TLM73 East Lothian and Midlothian, TLM82 Glasgow City
-
- Local Authority
- Midlothian
- Electoral Ward
- Dalkeith
- Westminster Constituency
- Midlothian
Further Information
Notice URLs
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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