Award

Transit Issuer Agreement

TRANSPORT FOR GREATER MANCHESTER

This public procurement record has 3 releases in its history.

Award

10 Jun 2025 at 15:15

Award

03 Apr 2025 at 15:40

Award

02 Apr 2025 at 14:28

Summary of the contracting process

Transport for Greater Manchester (TfGM) has completed a direct award procurement process for the "Transit Issuer Agreement", focusing on integrating digital media and mobile devices to enhance its ticketing system. The procurement, facilitated by the single-source method, was awarded to Apple Distribution International Limited for exclusive service integration with Apple Wallet technology. Spanning key regions across the United Kingdom including UKC, UKD, and UKI, the contract runs from 17th April 2025 to 16th April 2030, with an option to extend for 18 months. This strategic move aligns with the objectives of the Bee Network and the English National Concessionary Travel Scheme, ensuring improved customer experiences via digital passes linked with TfGM's app. The services fall under the telecommunications industry category and are critical for advancing TfGM's travel schemes.

This tender offers significant business opportunities for technology firms specialising in digital media integration, particularly those with a focus on transit and telecommunications. Companies that provide complementary technologies or services enhancing mobile payments or developing digital identity solutions would find this project aligns with their growth strategies. As the contract necessitates exclusive rights to Apple's proprietary mobile application integration, businesses capable of providing such niche services are well positioned to benefit from similar opportunities in digital transformation initiatives within public transportation frameworks.

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How relevant is this notice?

Notice Title

Transit Issuer Agreement

Notice Description

The efficient and effective delivery of Ticketing with respect to concessionary and commercial travel schemes across the Bee Network is of critical importance to TfGM, with enablement of the English National Concessionary Travel Scheme for the Elderly and Disabled, a regulatory requirement. Currently, customer participation in TfGM's concessionary or commercial travel schemes requires the application, processing and fulfilment and distribution of physical ITSO smart-cards directly to each customer. These may then be used by each customer to secure the benefits of the relevant travel scheme and their entitlement. TfGM anticipates that in future, customer preferences will require an option to include the use of digital media (including for example mobile devices: phones, watches and other wearables) in accessing concessionary and commercial travel scheme entitlement and benefits. Additionally, following the introduction of the Bee Network App in 2023, it has become evident that better integration between the Bee Network App and mobile device operating systems will be required to meet customer expectations and enhance their experience. Integration to mobile devices and implementation and delivery of a Digital Pass capability (enabled by ITSO) to enable customers to apply for commercial and concessionary passes and products, buy products, fulfil them directly to their mobile device and check journey history is therefore a key objective for TfGM and will require the establishment of contractual agreements between TfGM and those parties whose proprietary digital media wallets and platforms are required. This notice provides transparency around the reasons for this single source procurement of the Transit Issuer Agreement (with respect to the Apple mobile application and wallet), alongside the single source procurement of a Transit Platform Services Agreement (with respect to the ITSO on Mobile Platform and integration to Apple applications and wallet). The decision to enter into a new contract with Apple Distribution International Ltd with respect to the Transit Issuer Agreement is necessary for the following reasons: * only Apple Distribution International Ltd can facilitate integration with the Apple technology required to enable TfGM customers to access concessionary and commercial products using the Apple Wallet application.

Procurement Information

Given that the Transit Issuer Agreement relates to services that will enable TfGM and the Transit Platform Service Provider to integrate to proprietary Apple mobile application and wallet, there is consequently only one economic operator that can provide the services.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fc27
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/031348-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

64 - Postal and telecommunications services


CPV Codes

64200000 - Telecommunications services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£1,950,000 £1M-£10M
Contracts Value
£1,950,000 £1M-£10M

Notice Dates

Publication Date
10 Jun 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
1 Apr 20251 years ago
Contract Period
16 Apr 2025 - 16 Apr 2030 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
TRANSPORT FOR GREATER MANCHESTER
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
MANCHESTER
Postcode
M1 3BG
Post Town
Manchester
Country
England

Major Region (ITL 1)
TLD North West (England)
Basic Region (ITL 2)
TLD3 Greater Manchester
Small Region (ITL 3)
TLD33 Manchester
Delivery Location
Not specified

Local Authority
Manchester
Electoral Ward
Piccadilly
Westminster Constituency
Manchester Central

Supplier Information

Number of Suppliers
1
Supplier Name

APPLE DISTRIBUTION INTERNATIONAL

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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