Award

Migration Support Services (HDG/2025/868)

STOKE ON TRENT CITY COUNCIL

This public procurement record has 3 releases in its history.

Award

04 Sep 2025 at 12:35

Tender

15 Apr 2025 at 11:27

Planning

04 Apr 2025 at 08:24

Summary of the contracting process

Stoke on Trent City Council recently completed the procurement process for the "Migration Support Services" contract, with the award finalized on 4th September 2025. The contract aims to provide essential support and legal advisory services to migrants, vulnerable asylum seekers, and refugees within the city. Classified under "services" and adhering to the Procurement Act 2023, this light-touch contract was procured through a below-threshold open competition. The award was granted to Staffordshire North & Stoke on Trent Citizens Advice Bureaux, with a contract period commencing on 1st October 2025 and a potential maximum duration of up to three years, dependent on funding availability.

This tender represents significant opportunities for SMEs specialising in legal, community, and personal services, as it emphasises social value alongside price and quality. Businesses with expertise in delivering comprehensive support to diverse communities will benefit from such initiatives, which aim to leverage their expertise in navigating complex legislative environments. Given that the contract permits multiple renewals, there is potential for establishing long-term service provision relationships, thereby fostering sustainable business growth and extending service reach across the stipulated UK regions.

Find more tenders on our Open Data Platform.
How relevant is this notice?

D3 Tenders Premium

Win More Public Sector Contracts

AI-powered tender discovery, pipeline management, and market intelligence — everything you need to grow your public sector business.

Notice Title

Migration Support Services (HDG/2025/868)

Notice Description

Support Service for all migrants into the city including vulnerable Asylum Seekers and Refugees. The Service will deliver legal advice and assistance to ensure that people receive all the resources they are entitled to, in accordance with relevant Legislation This Project will be undertaken in accordance with regulations stated under the Procurement Act 2023 and will be classed as being undertaken as a light touch Contract and will be for a 1+1+1 duration up to a maximum of 3 Years subject to funding.

Lot Information

Lot HDG/2025/868

Renewal: This contract spans a total of three years, with three optional one-year extensions (1+1+1), subject to available funding.

Planning Information

Support Service for all migrants into the city including vulnerable Asylum Seekers and Refugees. The Service will deliver legal advice and assistance to ensure that people receive all the resources they are entitled to, in accordance with relevant Legislation. The Council would like to invite new and existing providers to attend an upcoming online engagement opportunity on Thursday 10th April 2025, 15:00 – 15:450 to discuss this opportunity further. To book your place on the engagement opportunity please contact Joe.Holford@stoke.gov.uk with the following information Name, Provider Name, Telephone Number and Email Address and reference ‘Migration Support Service Engagement Opportunity’ in the subject.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fd11
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/053924-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

79 - Business services: law, marketing, consulting, recruitment, printing and security

98 - Other community, social and personal services


CPV Codes

79140000 - Legal advisory and information services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£225,000 £100K-£500K
Lots Value
£225,000 £100K-£500K
Awards Value
£224,929 £100K-£500K
Contracts Value
Not specified

Notice Dates

Publication Date
4 Sep 20255 months ago
Submission Deadline
15 May 2025Expired
Future Notice Date
18 Jul 2025Expired
Award Date
3 Sep 20255 months ago
Contract Period
30 Sep 2025 - 30 Sep 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
STOKE ON TRENT CITY COUNCIL
Additional Buyers

STOKE-ON-TRENT CITY COUNCIL

Contact Name
Dasa Kucharkova
Contact Email
categorymanagement@stoke.gov.uk
Contact Phone
+44 178223

Buyer Location

Locality
STOKE-ON-TRENT
Postcode
ST4 1HH
Post Town
Stoke-on-Trent
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG2 Shropshire and Staffordshire
Small Region (ITL 3)
TLG23 Stoke-on-Trent
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Stoke-on-Trent
Electoral Ward
Hartshill Park & Stoke
Westminster Constituency
Stoke-on-Trent Central

Supplier Information

Number of Suppliers
1
Supplier Name

STAFFORDSHIRE NORTH & STOKE ON TRENT CITIZENS ADVICE BUREAUX

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

Download

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04fd11-2025-09-04T13:35:20+01:00",
    "date": "2025-09-04T13:35:20+01:00",
    "ocid": "ocds-h6vhtk-04fd11",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PDQZ-1442-RZTZ",
            "name": "Stoke on Trent City Council",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PDQZ-1442-RZTZ"
            },
            "address": {
                "streetAddress": "Civic Centre, Glebe Street",
                "locality": "Stoke-on-Trent",
                "postalCode": "ST4 1HH",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG23"
            },
            "contactPoint": {
                "name": "Dasa Kucharkova",
                "email": "categorymanagement@stoke.gov.uk",
                "telephone": "+44 178223"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.stoke.gov.uk",
                "classifications": [
                    {
                        "scheme": "UK_CA_TYPE",
                        "id": "publicAuthoritySubCentralGovernment",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-FTS-159882",
            "name": "Staffordshire North & Stoke on Trent Citizens Advice Bureaux",
            "address": {
                "streetAddress": "Advice House, Cheapside",
                "locality": "Stoke-on-Trent",
                "postalCode": "ST1 1HL",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKG23"
            },
            "contactPoint": {
                "email": "sam.hubbard@casns.org.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "scale": "sme",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PDQZ-1442-RZTZ",
        "name": "Stoke on Trent City Council"
    },
    "planning": {
        "milestones": [
            {
                "id": "engagement",
                "type": "engagement",
                "description": "Support Service for all migrants into the city including vulnerable Asylum Seekers and Refugees. The Service will deliver legal advice and assistance to ensure that people receive all the resources they are entitled to, in accordance with relevant Legislation. The Council would like to invite new and existing providers to attend an upcoming online engagement opportunity on Thursday 10th April 2025, 15:00 - 15:450 to discuss this opportunity further. To book your place on the engagement opportunity please contact Joe.Holford@stoke.gov.uk with the following information Name, Provider Name, Telephone Number and Email Address and reference 'Migration Support Service Engagement Opportunity' in the subject.",
                "dueDate": "2025-04-10T23:59:59Z",
                "status": "scheduled"
            }
        ],
        "documents": [
            {
                "id": "012969-2025",
                "documentType": "marketEngagementNotice",
                "noticeType": "UK2",
                "description": "Preliminary market engagement notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/012969-2025",
                "datePublished": "2025-04-04T09:24:47+01:00",
                "format": "text/html"
            }
        ]
    },
    "tender": {
        "id": "HDG/2025/868",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Migration Support Services (HDG/2025/868)",
        "description": "Support Service for all migrants into the city including vulnerable Asylum Seekers and Refugees. The Service will deliver legal advice and assistance to ensure that people receive all the resources they are entitled to, in accordance with relevant Legislation This Project will be undertaken in accordance with regulations stated under the Procurement Act 2023 and will be classed as being undertaken as a light touch Contract and will be for a 1+1+1 duration up to a maximum of 3 Years subject to funding.",
        "items": [
            {
                "id": "HDG/2025/868",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "79140000",
                        "description": "Legal advisory and information services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "98000000",
                        "description": "Other community, social and personal services"
                    }
                ],
                "relatedLot": "HDG/2025/868",
                "deliveryAddresses": [
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ]
            }
        ],
        "value": {
            "amountGross": 270000,
            "currency": "GBP",
            "amount": 225000
        },
        "mainProcurementCategory": "services",
        "aboveThreshold": false,
        "lots": [
            {
                "id": "HDG/2025/868",
                "contractPeriod": {
                    "startDate": "2025-10-01T00:00:00+01:00",
                    "endDate": "2026-09-30T23:59:59+01:00",
                    "maxExtentDate": "2028-10-01T23:59:59+01:00"
                },
                "hasRenewal": true,
                "status": "complete",
                "value": {
                    "amountGross": 270000,
                    "amount": 225000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 60,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Technical (Quality) Requirements",
                            "numbers": [
                                {
                                    "number": 30,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Social Value",
                            "numbers": [
                                {
                                    "number": 10,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "renewal": {
                    "description": "This contract spans a total of three years, with three optional one-year extensions (1+1+1), subject to available funding."
                }
            }
        ],
        "communication": {
            "futureNoticeDate": "2025-07-18T23:59:59Z"
        },
        "status": "complete",
        "procurementMethod": "open",
        "procurementMethodDetails": "Below threshold - open competition",
        "specialRegime": [
            "lightTouch"
        ],
        "submissionMethodDetails": "https://procontract.due-north.com/Procurer/Advert/AdvertSummary?projectId=db70c9c9-2a0a-f011-8136-005056b64545&projectStepId=ef70c9c9-2a0a-f011-8136-005056b64545",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed"
        },
        "tenderPeriod": {
            "endDate": "2025-05-15T12:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-05-08T12:00:00+01:00"
        },
        "documents": [
            {
                "id": "015214-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/015214-2025",
                "datePublished": "2025-04-15T12:27:55+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en",
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "value": 2,
                "relatedLot": "HDG/2025/868"
            },
            {
                "id": "2",
                "measure": "finalStageBids",
                "value": 2,
                "relatedLot": "HDG/2025/868"
            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
                "value": 2,
                "relatedLot": "HDG/2025/868"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 0,
                "relatedLot": "HDG/2025/868"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "date": "2025-09-04T00:00:00+01:00",
            "value": {
                "amountGross": 269915.15,
                "amount": 224929.95,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": false,
            "suppliers": [
                {
                    "id": "GB-FTS-159882",
                    "name": "Staffordshire North & Stoke on Trent Citizens Advice Bureaux"
                }
            ],
            "items": [
                {
                    "id": "HDG/2025/868",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "79140000",
                            "description": "Legal advisory and information services"
                        },
                        {
                            "scheme": "CPV",
                            "id": "98000000",
                            "description": "Other community, social and personal services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKG23",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "HDG/2025/868"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-10-01T00:00:00+01:00",
                "endDate": "2026-09-30T23:59:59+01:00",
                "maxExtentDate": "2030-03-31T23:59:59+01:00"
            },
            "hasRenewal": true,
            "renewal": {
                "description": "light touch Contract and will be for a 1+1+1 duration up to a maximum of 3 Years subject to funding."
            },
            "relatedLots": [
                "HDG/2025/868"
            ],
            "documents": [
                {
                    "id": "053924-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/053924-2025",
                    "datePublished": "2025-09-04T13:35:20+01:00",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-09-19T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        }
    ]
}