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CC25009 UKSBS Oracle ACS

UK Shared Business Services Ltd

This public procurement record has 3 releases in its history.

Award

30 Apr 2025 at 16:34

UK7 - Contract Details Notice
Award

04 Apr 2025 at 15:43

UK6 - Contract Award Notice
Award

04 Apr 2025 at 10:25

UK5 - Transparency Notice
Summary of the contracting process

UK Shared Business Services Ltd (UK SBS) has completed a direct award procurement process titled "CC25009 UKSBS Oracle ACS" for the provision of business-critical Oracle Advanced Customer Services. This procurement, categorised under IT services and addressing consulting, software development, and support, falls within the industry category of IT services. Located in Swindon, UK SBS coordinated this process under the central government's authority, with the award documented as complete on 30 April 2025. The contract, valued at £216,139.20 inclusive of VAT, was signed on 24 April 2025, with the service period starting on 27 May 2025 and continuing through 26 May 2026.

This tender represents a significant business growth opportunity for suppliers with specialisation in Oracle systems, particularly those capable of providing high levels of technical support and assurance. Due to the specific expertise required—especially suppliers with intellectual property rights and experience in supporting Oracle ERP systems—this contract was directly awarded to Oracle Corporation UK Limited. Businesses with similar capabilities in IT services and those that can offer uniqueness in handling proprietary systems are well-suited to compete in similar future opportunities.

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Notice Information

Notice Title

CC25009 UKSBS Oracle ACS

Notice Description

****PLEASE NOTE THIS IS A CONTRACT DETAILS NOTICE, NOT A CALL FOR COMPETITION**** This requirement is for the provision of Oracle Business Critical Assistance. The value of this requirement is PS216,139.20 including VAT. This requirement is above threshold and has been sourced via direct award against Schedule 5, 5 (a) due to a particular supplier having intellectual property rights or other exclusive rights, only that supplier can supply the goods, services or works required, and (b) there are no reasonable alternatives to those goods, services or works.

Procurement Information

This is not applicable as not switching to direct award

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fd1c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/018158-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£180,116 £100K-£500K
Contracts Value
£180,116 £100K-£500K

Notice Dates

Publication Date
30 Apr 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
4 Apr 20251 years ago
Contract Period
27 May 2025 - 26 May 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
UK Shared Business Services Ltd
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
SWINDON
Postcode
SN2 1FF
Postcode Area
Swindon
Country
England
Major Region (ITL 1)
TLK South West (England)
Basic Region (ITL 2)
TLK7 Gloucestershire and Wiltshire
Small Region (ITL 3)
TLK71 Swindon
Delivery Location
Not specified
Local Authority
Swindon
Electoral Ward
Rodbourne Cheney
Westminster Constituency
Swindon North

Supplier Information

Number of Suppliers
1
Supplier Name

ORACLE CORPORATION UK LIMITED

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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