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Water Damage Restoration Services 2025

Norfolk County Council

This public procurement record has 3 releases in its history.

Award

31 Jul 2025 at 11:46

UK6 - Contract Award Notice
Tender

06 Jun 2025 at 12:07

UK4 - Tender Notice
Planning

07 Apr 2025 at 14:56

UK3 - Planned Procurement Notice
Summary of the contracting process

Norfolk County Council has recently completed the procurement process for a framework agreement titled "Water Damage Restoration Services 2025". This process was in the services industry category, specifically relating to sewage, refuse, cleaning and environmental services. The process has reached the award stage with the award notice published on 31st July 2025. The framework covers regions UKH15, UKH16, and UKH17 in the United Kingdom. Initial planning for this procurement began in April 2025, followed by an active tender phase which concluded in July 2025, and it utilised an open procedure method. The awarded contract starts on 1st September 2025 and will run until 31st August 2029.

This contract presents significant opportunities for businesses specializing in restoration services, offering a potential for long-term engagement and financial growth. Small and medium-sized enterprises (SMEs) in particular could benefit, as evidenced by the number of SME bids reaching the final stage. Businesses capable of providing high-quality restoration services efficiently will find this framework a valuable channel for expanding their operations in the Norfolk area. As the procurement method allows for direct awards through the framework, efficient service providers could secure continuous work through their participation. Companies like Marriott Maintenance Ltd, Tempest Restoration Ltd, and R3 Polygon UK Ltd have already been involved, showcasing the diversity in enterprise scale that can compete successfully in this tender.

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Notice Information

Notice Title

Water Damage Restoration Services 2025

Notice Description

The Council has appointed a number of contractors to a framework agreement for the provision of water damage restoration services. The Council currently insures approximately 1600 premises with the service being required to restore premises back to a useable status following claims ranging from a small amount of damage such as some rainwater ingress under a door or an overflowing washing machine to much larger claims where several locations in one building have water damage, such as rainstorm damage to a roof or a mains failure. The values stated in this notice are approximate. There is no guarantee as to the level of spend under this framework.

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fe32
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/044673-2025
Current Stage
Award
All Stages
Planning, Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME
Awardee Scale
Large, SME

Common Procurement Vocabulary (CPV)

CPV Divisions

90 - Sewage, refuse, cleaning and environmental services

CPV Codes

90000000 - Sewage, refuse, cleaning and environmental services

Notice Value(s)

Tender Value
£500,000 £500K-£1M
Lots Value
£500,000 £500K-£1M
Awards Value
£500,000 £500K-£1M
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20251 years ago
Submission Deadline
8 Jul 2025Expired
Future Notice Date
4 Jun 2025Expired
Award Date
31 Jul 20251 years ago
Contract Period
1 Sep 2025 - 31 Aug 2029 4-5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
Norfolk County Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
NORWICH
Postcode
NR1 2DH
Postcode Area
Norwich
Country
England
Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH5 Norfolk
Small Region (ITL 3)
TLH51 Norwich and East Norfolk
Delivery Location
TLH15 Norwich and East Norfolk, TLH16 North and West Norfolk, TLH17 Breckland and South Norfolk
Local Authority
Norwich
Electoral Ward
Lakenham
Westminster Constituency
Norwich South

Supplier Information

Number of Suppliers
3
Supplier Names

MARRIOTT MAINTENANCE LTD

R3 POLYGON UK LTD.

TEMPEST RESTORATION LTD

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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