Award

Web Methods Managed Service, Software Maintenance and Support

FCDO SERVICES

This public procurement record has 3 releases in its history.

Award

19 May 2025 at 08:10

Award

08 Apr 2025 at 11:18

Award

08 Apr 2025 at 07:05

Summary of the contracting process

FCDO Services, a central government public authority based in Milton Keynes, United Kingdom, has completed the procurement process for a managed service contract concerning software maintenance and support for a biometric system. The procurement, titled "Web Methods Managed Service, Software Maintenance and Support", follows a direct award method, primarily due to compatibility with existing services to avoid technical difficulties. The contract, valued at approximately £5.8 million excluding VAT, commenced on 22 April 2025 and will end on 31 March 2028. The procurement falls within the industry category of IT software package and miscellaneous software package and computer systems, and IBM United Kingdom Limited, located in Winchester, has been designated as the supplier.

This tender represents a significant opportunity for businesses that provide IT software management services, particularly those with expertise in biometric systems. Large-scale IT service providers can leverage the stability and continuity of projects like this to cement their place as trusted suppliers within public sectors, particularly where there is a requirement for compatibility and technical efficiency. Successfully competing for such tenders can lead to sustained growth by establishing long-term business relationships with governmental organisations, expanding their portfolio of services offered, and enhancing their reputation as providers of critical software solutions.

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Notice Title

Web Methods Managed Service, Software Maintenance and Support

Notice Description

Managed Service for Software Maintenance and Support - Biometric System

Procurement Information

Additional or repeat goods, services or works - extension or partial replacement The contracting authority wishes to buy additional services which are the same or compatible with existing provisions (both those already supplied or that are contracted to be supplied). A change of supplier would result in the contracting authority receiving services that are different from, or incompatible with, the existing services and that difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fe6c
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/022442-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Direct
Procurement Method Details
Direct award
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

48 - Software package and information systems


CPV Codes

48517000 - IT software package

48900000 - Miscellaneous software package and computer systems

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£5,838,731 £1M-£10M
Contracts Value
£5,838,731 £1M-£10M

Notice Dates

Publication Date
19 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
7 Apr 202510 months ago
Contract Period
21 Apr 2025 - 31 Mar 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
FCDO SERVICES
Contact Name
Not specified
Contact Email
purchasingenquiries@fcdo.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
MILTON KEYNES
Postcode
MK19 7BH
Post Town
Milton Keynes
Country
England

Major Region (ITL 1)
TLJ South East (England)
Basic Region (ITL 2)
TLJ1 Berkshire, Buckinghamshire and Oxfordshire
Small Region (ITL 3)
TLJ12 Milton Keynes
Delivery Location
Not specified

Local Authority
Milton Keynes
Electoral Ward
Newport Pagnell North & Hanslope
Westminster Constituency
Milton Keynes North

Supplier Information

Number of Suppliers
1
Supplier Name

IBM UNITED KINGDOM

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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