Consultancy Services to Develop and Implement a Standard Operating Procedure to Support Unpaid Carers at the Point of Hospital Discharge

LONDON BOROUGH OF BROMLEY

This public procurement record has 3 releases in its history.

Award

04 Aug 2026 at 08:27

Award

25 Jun 2025 at 07:20

Tender

08 Apr 2025 at 10:09

Summary of the contracting process

The London Borough of Bromley has completed a procurement process for consultancy services to develop and implement a Standard Operating Procedure to support unpaid carers at the point of hospital discharge. This contract, titled "Consultancy Services to Develop and Implement a Standard Operating Procedure to Support Unpaid Carers at the Point of Hospital Discharge," falls within the health and social work services industry category. The procurement was conducted through an open competition method, below the threshold, with London as the location of service delivery. Key dates in the process included the contract commencement on 27th August 2025 and its completion on 14th January 2026. The award notice for this successful tender was published on 25th June 2025, and the contract was signed on 27th August 2025.

This tender presents significant opportunities for businesses keen to expand into health and social work services, particularly those with expertise in software programming and systems consultancy. Small and medium-sized enterprises (SMEs), which constituted a notable part of the bid submissions, may find these contracts particularly advantageous. Companies skilled in delivering comprehensive support services for healthcare systems and community care processes will be well-suited to similar procurement opportunities from public authorities looking for innovative solutions to social care challenges.

How relevant is this notice?

Notice Title

Consultancy Services to Develop and Implement a Standard Operating Procedure to Support Unpaid Carers at the Point of Hospital Discharge

Notice Description

The South East London Integrated Care System (SELICS) appointed a consultant to work with stakeholders across six South East London boroughs to develop and implement a Standard Operating Procedure for identifying and supporting unpaid carers at hospital discharge. The successful provider will identify and help unpaid carers access the right information, support, advice and guidance to enable safe and timely discharge of patients to their homes, and to reduce the need for new or further referrals into statutory social care services and / or re-admission to hospital.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-04fe95
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/073461-2026
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Below threshold - open competition
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services

98 - Other community, social and personal services


CPV Codes

72200000 - Software programming and consultancy services

72220000 - Systems and technical consultancy services

85000000 - Health and social work services

98000000 - Other community, social and personal services

Notice Value(s)

Tender Value
£97,000 Under £100K
Lots Value
£97,000 Under £100K
Awards Value
£77,943 Under £100K
Contracts Value
£77,943 Under £100K

Notice Dates

Publication Date
4 Aug 20261 weeks ago
Submission Deadline
2 May 2025Expired
Future Notice Date
Not specified
Award Date
2 Jun 20251 years ago
Contract Period
26 Aug 2025 - 14 Jan 2026 1-6 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LONDON BOROUGH OF BROMLEY
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BROMLEY
Postcode
BR1 1AD
Post Town
Bromley
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI6 Outer London - South
Small Region (ITL 3)
TLI61 Bromley
Delivery Location
TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)

Local Authority
Bromley
Electoral Ward
Bromley Town
Westminster Constituency
Bromley and Biggin Hill

Supplier Information

Number of Suppliers
1
Supplier Name

THE PUBLIC SERVICE CONSULTANTS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

JSON Markdown

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

{
    "tag": [
        "compiled"
    ],
    "id": "ocds-h6vhtk-04fe95-2026-08-04T09:27:47+01:00",
    "date": "2026-08-04T09:27:47+01:00",
    "ocid": "ocds-h6vhtk-04fe95",
    "initiationType": "tender",
    "parties": [
        {
            "id": "GB-PPON-PBBG-1282-YCXD",
            "name": "London Borough of Bromley",
            "identifier": {
                "scheme": "GB-PPON",
                "id": "PBBG-1282-YCXD"
            },
            "address": {
                "streetAddress": "Bromley Civic Centre, Churchill Court, 2 Westmoreland Road",
                "locality": "Bromley",
                "postalCode": "BR1 1AD",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI61"
            },
            "contactPoint": {
                "email": "procurement@bromley.gov.uk"
            },
            "roles": [
                "buyer"
            ],
            "details": {
                "url": "http://www.bromley.gov.uk",
                "classifications": [
                    {
                        "id": "publicAuthoritySubCentralGovernment",
                        "scheme": "UK_CA_TYPE",
                        "description": "Public authority - sub-central government"
                    }
                ]
            }
        },
        {
            "id": "GB-COH-05671510",
            "name": "THE PUBLIC SERVICE CONSULTANTS LIMITED",
            "identifier": {
                "scheme": "GB-COH",
                "id": "05671510"
            },
            "additionalIdentifiers": [
                {
                    "scheme": "GB-PPON",
                    "id": "PWBL-8853-WQZL"
                }
            ],
            "address": {
                "streetAddress": "45 Pall Mall",
                "locality": "London",
                "postalCode": "SW1Y 5JG",
                "country": "GB",
                "countryName": "United Kingdom",
                "region": "UKI32"
            },
            "contactPoint": {
                "email": "hello@thepsc.co.uk"
            },
            "roles": [
                "supplier"
            ],
            "details": {
                "url": "http://www.thepsc.co.uk",
                "scale": "sme",
                "vcse": false
            }
        }
    ],
    "buyer": {
        "id": "GB-PPON-PBBG-1282-YCXD",
        "name": "London Borough of Bromley"
    },
    "tender": {
        "id": "DN770652",
        "legalBasis": {
            "id": "2023/54",
            "scheme": "UKPGA",
            "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
        },
        "title": "Consultancy Services to Develop and Implement a Standard Operating Procedure to Support Unpaid Carers at the Point of Hospital Discharge",
        "description": "The South East London Integrated Care System (SELICS) appointed a consultant to work with stakeholders across six South East London boroughs to develop and implement a Standard Operating Procedure for identifying and supporting unpaid carers at hospital discharge. The successful provider will identify and help unpaid carers access the right information, support, advice and guidance to enable safe and timely discharge of patients to their homes, and to reduce the need for new or further referrals into statutory social care services and / or re-admission to hospital.",
        "status": "complete",
        "items": [
            {
                "id": "1",
                "additionalClassifications": [
                    {
                        "scheme": "CPV",
                        "id": "72220000",
                        "description": "Systems and technical consultancy services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "85000000",
                        "description": "Health and social work services"
                    },
                    {
                        "scheme": "CPV",
                        "id": "98000000",
                        "description": "Other community, social and personal services"
                    }
                ],
                "deliveryAddresses": [
                    {
                        "region": "UKC",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKD",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKE",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKF",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKG",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKH",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKI",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKJ",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    },
                    {
                        "region": "UKK",
                        "country": "GB",
                        "countryName": "United Kingdom"
                    }
                ],
                "relatedLot": "1"
            }
        ],
        "value": {
            "amountGross": 116400,
            "amount": 97000,
            "currency": "GBP"
        },
        "procurementMethod": "open",
        "procurementMethodDetails": "Below threshold - open competition",
        "mainProcurementCategory": "services",
        "aboveThreshold": false,
        "submissionMethodDetails": "Tenders must be submitted electronically via: www.Londontenders.org",
        "submissionTerms": {
            "electronicSubmissionPolicy": "allowed"
        },
        "tenderPeriod": {
            "endDate": "2025-05-02T12:00:00+01:00"
        },
        "enquiryPeriod": {
            "endDate": "2025-04-25T12:00:00+01:00"
        },
        "lots": [
            {
                "id": "1",
                "status": "complete",
                "value": {
                    "amountGross": 116400,
                    "amount": 97000,
                    "currency": "GBP"
                },
                "awardCriteria": {
                    "criteria": [
                        {
                            "type": "price",
                            "name": "Price",
                            "numbers": [
                                {
                                    "number": 60,
                                    "weight": "percentageExact"
                                }
                            ]
                        },
                        {
                            "type": "quality",
                            "name": "Quality",
                            "numbers": [
                                {
                                    "number": 40,
                                    "weight": "percentageExact"
                                }
                            ]
                        }
                    ]
                },
                "suitability": {
                    "sme": true,
                    "vcse": true
                },
                "contractPeriod": {
                    "startDate": "2025-06-16T00:00:00+01:00",
                    "endDate": "2025-12-16T23:59:59Z"
                }
            }
        ],
        "documents": [
            {
                "id": "013581-2025",
                "documentType": "tenderNotice",
                "noticeType": "UK4",
                "description": "Tender notice on Find a Tender",
                "url": "https://www.find-tender.service.gov.uk/Notice/013581-2025",
                "datePublished": "2025-04-08T11:09:45+01:00",
                "format": "text/html"
            }
        ]
    },
    "language": "en",
    "bids": {
        "statistics": [
            {
                "id": "1",
                "measure": "bids",
                "value": 8,
                "relatedLot": "1"
            },
            {
                "id": "2",
                "measure": "finalStageBids",
                "value": 8,
                "relatedLot": "1"
            },
            {
                "id": "3",
                "measure": "smeFinalStageBids",
                "value": 3,
                "relatedLot": "1"
            },
            {
                "id": "4",
                "measure": "vcseFinalStageBids",
                "value": 2,
                "relatedLot": "1"
            }
        ]
    },
    "awards": [
        {
            "id": "1",
            "status": "active",
            "date": "2025-06-03T00:00:00+01:00",
            "value": {
                "amountGross": 93531,
                "amount": 77943.5,
                "currency": "GBP"
            },
            "mainProcurementCategory": "services",
            "aboveThreshold": false,
            "suppliers": [
                {
                    "id": "GB-COH-05671510",
                    "name": "THE PUBLIC SERVICE CONSULTANTS LIMITED"
                }
            ],
            "items": [
                {
                    "id": "1",
                    "additionalClassifications": [
                        {
                            "scheme": "CPV",
                            "id": "72200000",
                            "description": "Software programming and consultancy services"
                        },
                        {
                            "scheme": "CPV",
                            "id": "85000000",
                            "description": "Health and social work services"
                        },
                        {
                            "scheme": "CPV",
                            "id": "98000000",
                            "description": "Other community, social and personal services"
                        }
                    ],
                    "deliveryAddresses": [
                        {
                            "region": "UKI61",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        },
                        {
                            "region": "UKI61",
                            "country": "GB",
                            "countryName": "United Kingdom"
                        }
                    ],
                    "relatedLot": "1"
                }
            ],
            "contractPeriod": {
                "startDate": "2025-07-15T00:00:00+01:00",
                "endDate": "2026-01-14T23:59:59Z"
            },
            "relatedLots": [
                "1"
            ],
            "documents": [
                {
                    "id": "034894-2025",
                    "documentType": "awardNotice",
                    "noticeType": "UK6",
                    "description": "Contract award notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/034894-2025",
                    "datePublished": "2025-06-25T08:20:59+01:00",
                    "format": "text/html"
                }
            ],
            "milestones": [
                {
                    "id": "1",
                    "type": "futureSignatureDate",
                    "dueDate": "2025-07-14T23:59:59+01:00",
                    "status": "scheduled"
                }
            ]
        }
    ],
    "contracts": [
        {
            "id": "1",
            "awardID": "1",
            "title": "Consultancy Services to Develop and Implement a Standard Operating Procedure to Support Unpaid Carers at the Point of Hospital Discharge",
            "status": "active",
            "period": {
                "startDate": "2025-08-27T00:00:00+01:00",
                "endDate": "2026-01-14T23:59:59Z"
            },
            "value": {
                "amountGross": 93531,
                "amount": 77943.5,
                "currency": "GBP"
            },
            "aboveThreshold": false,
            "dateSigned": "2025-08-27T00:00:00+01:00",
            "documents": [
                {
                    "id": "073461-2026",
                    "documentType": "contractNotice",
                    "noticeType": "UK7",
                    "description": "Contract details notice on Find a Tender",
                    "url": "https://www.find-tender.service.gov.uk/Notice/073461-2026",
                    "datePublished": "2026-08-04T09:27:47+01:00",
                    "format": "text/html"
                }
            ]
        }
    ]
}