Award

Care and People Planning Software for Reablement and Sensory Services

ESSEX CARES LIMITED

This public procurement record has 2 releases in its history.

AwardUpdate

26 Aug 2025 at 12:39

Award

14 Apr 2025 at 11:08

Summary of the contracting process

The public procurement process for the "Care and People Planning Software for Reablement and Sensory Services" is managed by Essex Cares Limited, a regional authority based in Chelmsford, UK. Classified under the industry category for "Office and computing machinery, equipment and supplies except furniture and software packages," this tender is in the contract update phase, having initially been awarded on 5th April 2025. The procurement involved developing bespoke services to enhance the existing CareLineLive software, with completion expected by 31st March 2028. The procurement method used was limited, through the Crown Commercial Services Framework without prior publication of a call for competition. The awarded supplier is MAS Networks Limited T/A Careline Live, providing an active contract valued at £445,300.

This tender presents significant business growth opportunities for suppliers specialising in bespoke software solutions, particularly those serving the healthcare and social care sectors. Companies with capabilities in developing cloud-based solutions suited for care management systems would be particularly well-suited to compete. By delivering tailored enhancements to existing software platforms, businesses can demonstrate their expertise, strengthening relationships with regional authorities like Essex Cares Limited. Furthermore, companies focused on scalable solutions with robust support and training infrastructures can benefit from such contracts, expanding their presence within the public sector.

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Notice Title

Care and People Planning Software for Reablement and Sensory Services

Notice Description

Provision of system for Essex Cares Limited Regulated and Sensory operations

Lot Information

Lot 1

Bespoke development services addressing the following enhancements to the CareLineLive cloud software solution in use by the Buyer: Access Financials: Invoicing - 6 days Mileage - 4 days Mobile App Rota View - 45 days Roster: Actual Times - 39 days, and; Select Pay Integration - 24 days These bespoke developments will be in accordance with the specification for each agreed by the Buyer and the Supplier.

Options: This Call-Off Contract can be extended by the Buyer for One period of up to 12 months.

Procurement Information

This procurement was concluded using the Crown Commercial Services (CCS) Framework Agreement (RM1557.14). CCS templates were used in order to created a long list of potential suppliers. The conformance scope of requirements enabled ECL to sift these suppliers to a manageable short list who were invited demonstrate their software.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05025f
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/051266-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Goods
Procurement Method
Limited
Procurement Method Details
Award procedure without prior publication of a call for competition
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

30 - Office and computing machinery, equipment and supplies except furniture and software packages


CPV Codes

30000000 - Office and computing machinery, equipment and supplies except furniture and software packages

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£793,600 £500K-£1M

Notice Dates

Publication Date
26 Aug 20256 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
3 Apr 202510 months ago
Contract Period
Not specified - Not specified
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
ESSEX CARES LIMITED
Contact Name
Karen Tucciarone
Contact Email
karen.tucciarone2@essexcares.org
Contact Phone
+44 3330133406

Buyer Location

Locality
CHELMSFORD
Postcode
CM1 1QH
Post Town
Chelmsford
Country
England

Major Region (ITL 1)
TLH East (England)
Basic Region (ITL 2)
TLH3 Essex
Small Region (ITL 3)
TLH36 Heart of Essex
Delivery Location
TLH3 Essex, TLJ2 Surrey, East and West Sussex

Local Authority
Chelmsford
Electoral Ward
Moulsham and Central
Westminster Constituency
Chelmsford

Supplier Information

Number of Suppliers
2
Supplier Names

MAS GROUP

MAS NETWORKS LIMITED T/A CARELINE LIVE

Open Contracting Data Standard (OCDS)

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