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Healthwatch and Independent Advocacy Services in North East Lincolnshire

North East Lincolnshire Council

This public procurement record has 3 releases in its history.

Award

02 Oct 2025 at 15:51

UK7 - Contract Details Notice
Award

24 Jul 2025 at 10:26

UK6 - Contract Award Notice
Tender

16 Apr 2025 at 12:13

UK4 - Tender Notice
Summary of the contracting process

North East Lincolnshire Council has completed the procurement process for Healthwatch and Independent Advocacy Services, covering locations in North East Lincolnshire. The contracting process was divided into two lots: Lot 1 for a Local Healthwatch Service, and Lot 2 for an Independent Complaints Advocacy Service, both required by statutory duty. This open procedure aligns with legal requirements under the UK Public Contracts Regulations. The contracts have been signed with commencement dates starting on 1st October 2025, extending to the end of 2028, with the potential for further extensions. The overall procurement was managed through an open procedure, ensuring a transparent and competitive process.

These contracts represent significant opportunities for SMEs and voluntary, community, and social enterprises looking to engage in the health and social work services sector. The inclusion of statutory service elements such as local health advocacy and independent complaints handling underscores the relevance of stakeholders skilled in community engagement and service delivery. Businesses with experience in these areas are well-poised to contribute effectively to this initiative, enhancing service provision and responding to community health needs in the locality.

How relevant is this notice?

Notice Information

Notice Title

Healthwatch and Independent Advocacy Services in North East Lincolnshire

Notice Description

North East Lincolnshire Council is undertaking a procurement for Healthwatch and Independent Advocacy Services in North East Lincolnshire. This procurement has been lotted as follows: Lot 1: Provision of a Local Healthwatch Service . Local authorities have a statutory duty to commission a local Healthwatch organisation. Healthwatch is an independent, local health and social care watchdog, that provides signposting and ensures the voice of the community is heard regarding health and social care services. Lot 2 - Provision of a Independent Complaints Advocacy Service. Local authorities have a statutory duty to commission an Independent Health Complaints Advocacy service which provides residents with information about the NHS complaints process and supports those who wish to make a complaint about an NHS health service.

Lot Information

Lot 1 - Provision of a Local Healthwatch Service

Lot 1 - Provision of a Local Healthwatch Service in North East Lincolnshire

Renewal: 2 x 12 month extensions

Lot 2 - Provision of an Independent Complaints Advocacy Service

Lot 2 - Provision of an Independent Complaints Advocacy Service. Local authorities have a statutory duty to commission an Independent Health Complaints Advocacy service which provides residents with information about the NHS complaints process and supports those who wish to make a complaint about an NHS health service.

Renewal: 2 x 12 month extensions

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-0503e8
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/061862-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
SME, VCSE
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

85 - Health and social work services

CPV Codes

85000000 - Health and social work services

85140000 - Miscellaneous health services

85300000 - Social work and related services

85312310 - Guidance services

Notice Value(s)

Tender Value
£925,000 £500K-£1M
Lots Value
£925,000 £500K-£1M
Awards Value
£600,000 £500K-£1M
Contracts Value
£595,883 £500K-£1M

Notice Dates

Publication Date
2 Oct 202510 months ago
Submission Deadline
16 May 2025Expired
Future Notice Date
Not specified
Award Date
24 Jul 20251 years ago
Contract Period
1 Oct 2025 - 1 Oct 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
North East Lincolnshire Council
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
GRIMSBY, NORTH EAST LINCOLNSHIRE
Postcode
DN31 1HU
Postcode Area
Doncaster
Country
England
Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE1 East Yorkshire and Northern Lincolnshire
Small Region (ITL 3)
TLE13 North and North East Lincolnshire
Delivery Location
Not specified
Local Authority
North East Lincolnshire
Electoral Ward
West Marsh
Westminster Constituency
Great Grimsby and Cleethorpes

Supplier Information

Number of Suppliers
2
Supplier Names

Hull Community and Voluntary Services Ltd

VoiceAbility

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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