Award

Contact Relations Platform 2025

ORE CATAPULT

This public procurement record has 2 releases in its history.

Award

28 Apr 2025 at 11:05

UK7 - Contract Details Notice
Award

17 Apr 2025 at 09:16

UK6 - Contract Award Notice
Summary of the contracting process

The public procurement contract was initiated by ORE Catapult, a public authority based in Glasgow, United Kingdom, for the project titled "Contact Relations Platform 2025." This procurement process focused on CRM services, specifically Customer Relation Management software development. The contract, awarded to HUBSPOT UK HOLDINGS LIMITED, was part of a direct award process categorized as "Below threshold - without competition." The procurement was completed in the Award stage, with the contract being signed on 18th April 2025, and it is set to be active from 29th April 2025 to 16th April 2026. The contract's total value is £34,992 GBP.

This tender opens significant business growth opportunities for small to medium-sized enterprises (SMEs) involved in software development, particularly those specialising in CRM solutions. HUBSPOT UK HOLDINGS LIMITED, a supplier of CRM services, has successfully secured this contract, demonstrating an opportunity for SMEs capable of providing efficient and enhanced CRM systems to engage in similar public sector contracts. The direct award method indicates a potential preference towards suppliers with a proven track record in delivering CRM services, presenting a strategic advantage for those already engaged or looking to establish a presence in this sector.

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Notice Information

Notice Title

Contact Relations Platform 2025

Notice Description

A Direct Award of a Contact Relations Platform (CRM), to continue current services provided by Hubspot and further enhancements of their systems. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=942354038

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050489
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017273-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72212445 - Customer Relation Management software development services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£34,992 Under £100K
Contracts Value
£34,992 Under £100K

Notice Dates

Publication Date
28 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
16 Apr 202510 months ago
Contract Period
29 Apr 2025 - 16 Apr 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
ORE CATAPULT
Contact Name
Laura Mullins
Contact Email
laura.mullins@ore.catapult.org.uk
Contact Phone
07879519249

Buyer Location

Locality
GLASGOW
Postcode
G1 1RD
Post Town
Glasgow
Country
Scotland
Major Region (ITL 1)
TLM Scotland
Basic Region (ITL 2)
TLM3 West Central Scotland
Small Region (ITL 3)
TLM32 Glasgow City
Delivery Location
Not specified
Local Authority
Glasgow City
Electoral Ward
Anderston/City/Yorkhill
Westminster Constituency
Glasgow East

Supplier Information

Number of Suppliers
1
Supplier Name

HUBSPOT UK HOLDINGS

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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