Notice Information
Notice Title
Interpretation and Translation Services
Notice Description
IMPORTANT: This Contract Award Notice is a replacement for the Contract Notice that was published on the 31st July 2025 @ 3:27pm - Publication Reference 2025/S 000-044841 This is under the same Procurement Identifier (OCID): ocds-h6vhtk-050668 Contract 3 stated in this notice replaces Contract 1 from the original notice and Contract 2 replaces Contract 4 from the original notice. PROCUREMENT DESCRIPTION: The contract is to provide language services including spoken and non-spoken Interpretation and Translation services to the Authority. The contract will be tendered in two (2) Lots; Lot 1 - Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for spoken languages, telephone interpretation and document translation services. Video interpretation will only be accepted as a substitute in instances when Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. Of the language services provided in the financial year 2024-25, Polish, Urdu, Arabic and Bengali have been the most requested. However, the Authority provided services to 68 different languages during this period, including reasonably high numbers for Punjabi, Romanian and Kurdish / Kurdish Sorani. Lot 2 - Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for non-spoken communication including British Sign Language, lipspeaking and Palantypist. Video interpretation will only be accepted as a substitute in instances where Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. The Authority provides a wide range of services across the county; therefore, the interpretation and translation requirements will cover a wide range of services. Currently, the service is predominately provided for Social Care; however, it is expected that any service within the Authority should be able to access the agreement as and when required.
Lot Information
Spoken Interpretation and Translation
Face to Face interpreting for Social Service requirements, interviews, meetings, consultation, for spoken languages, telephone interpretation and document translation services. Video interpretation will only be accepted as a substitute in instances when Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. The Authority provided services to 68 different languages during 2024-25. The 2023-24 cost of procuring the required language interpretation services was circa PS260,000. Of this spend, most requests for spoken interpretation were related to Children's Services, with the remainder related to Adult Services. Circa PS82,000 of this cost was for document translation.
Options: The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term.
Renewal: The Authority may extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term.
Non Spoken ServicesFace to Face interpreting for Social Service requirements, interviews, meetings, consultation, for non-spoken communication including British Sign Language, lipspeaking and Palantypist. Video interpretation will only be accepted as a substitute in instances where Face to Face fulfilment cannot be fulfilled; this must be agreed in advance with a relevant representative from the Authority. The 2023-24 annual cost of procuring non spoken services was circa PS29,000. The Authority provides a wide range of services across the county; therefore, the interpretation and translation requirements will cover a wide range of services. Currently, the service is predominately provided for Social Care; however, it is expected that any service within the Authority should be able to access the agreement as and when required. There are approximately 270 requests made per year with the majority being for British Sign Language services; however, other services may be requested throughout the duration of the contract as required. The service is also inclusive of document translation services, translating into an appropriate format, such as video.
Options: The Authority has the option to extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term.
Renewal: The Authority may extend this agreement beyond the Initial Term by a further period up to a maximum of 12 months in addition to the Initial Term.
Notice Details
Publication & Lifecycle
- Open Contracting ID
- ocds-h6vhtk-050668
- Publication Source
- Find A Tender Service
- Latest Notice
- https://www.find-tender.service.gov.uk/Notice/059270-2025
- Current Stage
- Award
- All Stages
- Tender, Award
Procurement Classification
- Notice Type
- UK6 - Contract Award Notice
- Procurement Type
- Standard
- Procurement Category
- Services
- Procurement Method
- Open
- Procurement Method Details
- Open procedure
- Tender Suitability
- SME, VCSE
- Awardee Scale
- SME
Common Procurement Vocabulary (CPV)
- CPV Divisions
79 - Business services: law, marketing, consulting, recruitment, printing and security
-
- CPV Codes
79530000 - Translation services
79540000 - Interpretation services
Notice Value(s)
- Tender Value
- £1,156,000 £1M-£10M
- Lots Value
- £1,156,000 £1M-£10M
- Awards Value
- £1,156,000 £1M-£10M
- Contracts Value
- Not specified
Notice Dates
- Publication Date
- 24 Sep 20255 months ago
- Submission Deadline
- 23 May 2025Expired
- Future Notice Date
- Not specified
- Award Date
- 29 Jul 20256 months ago
- Contract Period
- 12 Oct 2025 - 12 Oct 2028 3-4 years
- Recurrence
- 2029-04-22
Notice Status
- Tender Status
- Complete
- Lots Status
- Complete
- Awards Status
- Pending
- Contracts Status
- Not Specified
Buyer & Supplier
Contracting Authority (Buyer)
- Main Buyer
- LANCASHIRE COUNTY COUNCIL
- Additional Buyers
- Contact Name
- James Shuttleworth
- Contact Email
- contractscorporate@lancashire.gov.uk, sales@socialvalueportal.com
- Contact Phone
- 01772 534895
Buyer Location
- Locality
- PRESTON
- Postcode
- PR1 0LD
- Post Town
- Preston
- Country
- England
-
- Major Region (ITL 1)
- TLI London
- Basic Region (ITL 2)
- TLI4 Inner London - East
- Small Region (ITL 3)
- TLI45 Lambeth
- Delivery Location
- TLD4 Lancashire
-
- Local Authority
- Lambeth
- Electoral Ward
- Vauxhall
- Westminster Constituency
- Vauxhall and Camberwell Green
Further Information
Notice Documents
-
https://www.find-tender.service.gov.uk/Notice/059270-2025
24th September 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/044841-2025
31st July 2025 - Contract award notice on Find a Tender -
https://www.find-tender.service.gov.uk/Notice/016550-2025
23rd April 2025 - Tender notice on Find a Tender
Open Contracting Data Standard (OCDS)
View full OCDS Record for this contracting process
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.
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