Award

Provision of Handling Complaints Training

LEEDS TEACHING HOSPITALS NHS TRUST

This public procurement record has 1 release in its history.

Award

23 Apr 2025 at 14:20

Summary of the contracting process

The Leeds Teaching Hospitals NHS Trust has completed a procurement process for the "Provision of Handling Complaints Training," which falls under the industry category of specialist training services. ADK Solutions Ltd, an SME based in London, has been awarded the contract through a direct procurement method deemed below threshold, meaning it was granted without competition. The contract is active and spans from 30th April 2025 to 1st May 2026. The buyer, based in Leeds, UK, and identified as a public authority within the central government, embarked on this process initiated on 23rd April 2025 according to the UK Public Contracts Regulations 2023/54.

This procurement presents growth opportunities for businesses specialising in providing training services, particularly those experienced in handling complaints. The direct award to an SME like ADK Solutions indicates that smaller enterprises with niche expertise may effectively compete in similar contexts. Organisations with tailored training solutions that fit into public sector needs might find success in such procurement processes, as demonstrated by this contract. Moreover, businesses with innovative service delivery methods that align with below-threshold criteria might explore direct award possibilities to grow their engagement with public sector clients.

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Notice Title

Provision of Handling Complaints Training

Notice Description

They do not receive notification of funding for the following Year AKD have joined the YPO framework This can be direct awarded due to amount and contract detail notice to be completed YPO PCR205 10 April 2020 - 24 February 2029 Under threshold and unique service provider worked the Team to provide this

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05067d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/016583-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

80 - Education and training services


CPV Codes

80510000 - Specialist training services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£16,400 Under £100K

Notice Dates

Publication Date
23 Apr 202510 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
22 Apr 202510 months ago
Contract Period
29 Apr 2025 - 1 May 2026 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority (Buyer)

Main Buyer
LEEDS TEACHING HOSPITALS NHS TRUST
Contact Name
Not specified
Contact Email
amanda.franklin1@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LEEDS
Postcode
LS1 3EX
Post Town
Leeds
Country
England

Major Region (ITL 1)
TLE Yorkshire and The Humber
Basic Region (ITL 2)
TLE4 West Yorkshire
Small Region (ITL 3)
TLE42 Leeds
Delivery Location
Not specified

Local Authority
Leeds
Electoral Ward
Little London & Woodhouse
Westminster Constituency
Leeds Central and Headingley

Supplier Information

Number of Suppliers
1
Supplier Name

ADK SOLUTIONS

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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