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Revenue costs for upgrade of InTouch outpatient system

The Royal Orthopaedic Hospital NHS Foundation Trust

This public procurement record has 1 release in its history.

Award

29 Apr 2025 at 11:52

UK7 - Contract Details Notice
Summary of the contracting process

The procurement process led by The Royal Orthopaedic Hospital NHS Foundation Trust involved the award of a contract for the "Revenue costs for upgrade of InTouch outpatient system". This procurement pertains to the healthcare services industry and is geographically located in Birmingham, UK. The process has concluded with the contract now active. This direct procurement was undertaken below the threshold, without competition, and is in the finalisation stage. The key entities involved were the University Hospitals Birmingham NHS Foundation Trust, acting as the procuring entity, and VitalHub UK Limited as the supplier. The contract, worth GBP 102,660 gross, was signed on 18 March 2025, with a completion period running from 19 March 2025 to 18 March 2026.

This tender presents an opportunity for growth, primarily benefiting businesses specialising in systems support services within the healthcare sector. Small and medium-sized enterprises, particularly those with expertise in software upgrades and system maintenance, would have been well-positioned to compete if it were open. The direct method used suggests an existing relationship with a trusted supplier, underscoring the preference for proven service reliability and expertise in upgrading the InTouch system, which forms an integral part of outpatient service management in the NHS landscape.

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Notice Information

Notice Title

Revenue costs for upgrade of InTouch outpatient system

Notice Description

The InTouch system is already in use and this is to upgrade the system to the latest version

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050905
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/017566-2025
Current Stage
Award
All Stages
Award

Procurement Classification

Notice Type
UK7 - Contract Details Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Direct
Procurement Method Details
Below threshold - without competition
Tender Suitability
Not specified
Awardee Scale
SME

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72253200 - Systems support services

Notice Value(s)

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£85,550 Under £100K

Notice Dates

Publication Date
29 Apr 20251 years ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
18 Mar 20251 years ago
Contract Period
19 Mar 2025 - 18 Mar 2026 6-12 months
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
The Royal Orthopaedic Hospital NHS Foundation Trust
Contact Name
Available with D3 Tenders Premium →
Contact Email
Available with D3 Tenders Premium →
Contact Phone
Available with D3 Tenders Premium →

Buyer Location

Locality
BIRMINGHAM
Postcode
B31 2AP
Postcode Area
Birmingham
Country
England
Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
Not specified
Local Authority
Birmingham
Electoral Ward
Northfield
Westminster Constituency
Birmingham Northfield

Supplier Information

Number of Suppliers
1
Supplier Name

VitalHub UK Limited

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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