Award

Provision of Managed Service Provider for University of Birmingham Core Systems

THE UNIVERSITY OF BIRMINGHAM

This public procurement record has 2 releases in its history.

Award

02 Oct 2025 at 10:23

Tender

30 Apr 2025 at 13:31

Summary of the contracting process

The University of Birmingham has concluded a procurement process to find a Managed Service Provider (MSP) for its core systems, culminating in the award stage. The procurement was specifically targeting services that provide both functional and technical support. The contract, awarded to Fusion Practices Limited, is valued at approximately £1,037,083, with an optional renewal for up to two additional one-year extensions. This contract will commence on 1st January 2026 and is set to conclude by 1st January 2028, with extensions possible until 2030. The competitive process utilised a selective and flexible procedure focused on sub-central government procurement and aimed at service providers, signifying a sector-specific opportunity in higher education management systems in Birmingham.

This tender represents a significant opportunity for businesses operating within the IT service management sector, particularly those specialising in application and core system support. Large companies with a proven track record in delivering bespoke management and technical support solutions would find this contract suitable, offering growth by engaging with a prestigious academic institution. Companies capable of meeting the service quality and technical resource requirements laid out in the tender are well-placed to expand their influence in the educational and public service management domains. The procurement process was structured to select the most competitive service provider, aiming to leverage superior contract management and sustainability practices to enhance the university’s system operations.

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Notice Title

Provision of Managed Service Provider for University of Birmingham Core Systems

Notice Description

The University of Birmingham is seeking a Managed Service Provider (MSP) that offers both functional and technical support for its core systems suite. Please refer to the attached documentation for the full specification of requirements.

Lot Information

Lot LOT-0001

Renewal: Two, one-year extension options is built in to the tender opportunity. The extension will be subject to performance reviews and is subject to the agreement of both parties.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050a51
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/061610-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Competitive flexible procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support


CPV Codes

72416000 - Application service providers

Notice Value(s)

Tender Value
£2,828,000 £1M-£10M
Lots Value
£2,828,000 £1M-£10M
Awards Value
£1,030,903 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
2 Oct 20254 months ago
Submission Deadline
28 May 2025Expired
Future Notice Date
Not specified
Award Date
1 Oct 20254 months ago
Contract Period
1 Jan 2026 - 1 Jan 2028 2-3 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
THE UNIVERSITY OF BIRMINGHAM
Contact Name
Harvey Westwood
Contact Email
procurement@bham.ac.uk
Contact Phone
Not specified

Buyer Location

Locality
BIRMINGHAM
Postcode
B15 2TT
Post Town
Birmingham
Country
England

Major Region (ITL 1)
TLG West Midlands (England)
Basic Region (ITL 2)
TLG3 West Midlands
Small Region (ITL 3)
TLG31 Birmingham
Delivery Location
TLG31 Birmingham

Local Authority
Birmingham
Electoral Ward
Edgbaston
Westminster Constituency
Birmingham Edgbaston

Supplier Information

Number of Suppliers
1
Supplier Name

FUSION PRACTICES

Open Contracting Data Standard (OCDS)

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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