Award

Retail Concession - Main Foyer, Guy's Hospital

GUY'S AND ST THOMAS' NHS FOUNDATION TRUST

This public procurement record has 2 releases in its history.

Award

31 Jul 2025 at 08:24

Tender

01 May 2025 at 08:56

Summary of the contracting process

Guy's and St Thomas' NHS Foundation Trust has concluded a public procurement process for a new retail concession within the main foyer of Guy’s Hospital, London. The procurement, conducted as an open procedure under the Procurement Act 2023, was awarded to Elior UK plc. The procurement falls under the 'services' category, specifically within restaurant, food-serving, and retail trade services. The contract, valued at £8,000,000, with an additional gross amount of £9,600,000, spans from 1st September 2025 to 31st August 2035. A key milestone in the procurement was the bid submission that ended on 16th June 2025, and the award period concluded on 7th July 2025, followed by an assessment summary date on 31st July 2025.

This retail concession offers significant opportunities for business growth, especially for companies with expertise in hospitality and retail services. The contract was structured as a concession, allowing the awarded supplier to design and operate a commercially sustainable, patient-friendly retail solution, enhancing the overall experience of hospital stakeholders. Businesses in the retail or food-service sectors that can deliver quality, social value, and competitive pricing were particularly well-positioned to compete in this tender, given the award criteria focused on these aspects. Large organisations like Elior UK plc, with extensive industry experience, have shown their capability to secure such contracts, reflecting the scale and potential for innovative service offerings in highly trafficked locations like hospital foyers.

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Notice Title

Retail Concession - Main Foyer, Guy's Hospital

Notice Description

Guy's and St Thomas' NHS Foundation Trust ("the Authority") new retail concession to operate within the main foyer of Guy's Hospital, London. The successful provider is awarded the right to design, invest in, and operate a commercially sustainable and patient-friendly retail solution, enhancing experience for patients, staff, and visitors while delivering financial return and social value. This is a concession contract as defined under the Procurement Act 2023. The procurement was run as an open process and was opened to all qualifying suppliers.

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050b00
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/044571-2025
Current Stage
Award
All Stages
Tender, Award

Procurement Classification

Notice Type
UK6 - Contract Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Procurement Method Details
Open procedure
Tender Suitability
Not specified
Awardee Scale
Large

Common Procurement Vocabulary (CPV)

CPV Divisions

55 - Hotel, restaurant and retail trade services


CPV Codes

55300000 - Restaurant and food-serving services

55330000 - Cafeteria services

55900000 - Retail trade services

Notice Value(s)

Tender Value
£8,000,000 £1M-£10M
Lots Value
£8,000,000 £1M-£10M
Awards Value
£8,000,000 £1M-£10M
Contracts Value
Not specified

Notice Dates

Publication Date
31 Jul 20256 months ago
Submission Deadline
16 Jun 2025Expired
Future Notice Date
Not specified
Award Date
30 Jul 20256 months ago
Contract Period
31 Aug 2025 - 31 Aug 2035 Over 5 years
Recurrence
Not specified

Notice Status

Tender Status
Complete
Lots Status
Complete
Awards Status
Pending
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
GUY'S AND ST THOMAS' NHS FOUNDATION TRUST
Contact Name
Not specified
Contact Email
nana.sarfo-tawiah@nhs.net
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SE1 9RT
Post Town
South East London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI44 Lewisham and Southwark
Delivery Location
TLI45 Lambeth

Local Authority
Southwark
Electoral Ward
London Bridge & West Bermondsey
Westminster Constituency
Bermondsey and Old Southwark

Supplier Information

Number of Suppliers
1
Supplier Name

ELIOR

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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