Planning

Customer Digital Services - RTC/POD

THE INSOLVENCY SERVICE

This public procurement record has 1 release in its history.

Planning

02 May 2025 at 10:39

UK1 - Pipeline Notice
Summary of the contracting process

The Insolvency Service, a central government public authority, is in the planning stage of a procurement process for the development of a Robotic Processing Automation system to enhance digital services for its ORS and PPI teams. This tender is categorized under IT services, specifically focusing on consulting, software development, Internet, and support. The procurement is planned to use a selective method under pre-Procurement Act commercial tools. The project is expected to commence on the 1st of January 2026 and conclude on the 31st of December 2027, with an overall budget of £2,000,000. The procurement notice was published on the 2nd of May 2025, indicating the early stages of the tendering process.

This tender presents significant opportunities for businesses in the IT sector, particularly those specializing in digital transformation and automation technologies. Small and medium-sized enterprises (SMEs) are encouraged to participate, as the procurement process specifies suitability for such businesses. Companies capable of delivering innovative and cost-effective solutions in software development and robotic automation would be well-suited to compete for this contract. Engaging in this procurement could lead to substantial growth and recognition within the public sector, further expanding business capabilities and networks.

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Notice Information

Notice Title

Customer Digital Services - RTC/POD

Notice Description

Development of Robotic Processing Automation system for the receipt of POD's into ORS and PPI teams

Notice Details

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-050c19
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/018706-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK1 - Pipeline Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Selective
Procurement Method Details
Using pre-Procurement Act commercial tool
Tender Suitability
SME
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

CPV Codes

72000000 - IT services: consulting, software development, Internet and support

Notice Value(s)

Tender Value
£1,700,000 £1M-£10M
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
2 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
Not specified
Award Date
Not specified
Contract Period
1 Jan 2026 - 31 Dec 2027 1-2 years
Recurrence
Not specified

Notice Status

Tender Status
Planned
Lots Status
Planned
Awards Status
Not Specified
Contracts Status
Not Specified

Buyer & Supplier

Contracting Authority (Buyer)

Main Buyer
THE INSOLVENCY SERVICE
Contact Name
Not specified
Contact Email
commercial@insolvency.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
STRATFORD
Postcode
E20 1HZ
Post Town
East London
Country
England
Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI4 Inner London - East
Small Region (ITL 3)
TLI41 Hackney and Newham
Delivery Location
Not specified
Local Authority
Newham
Electoral Ward
Stratford Olympic Park
Westminster Constituency
Stratford and Bow

Further Information

Notice Documents

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts. 

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