Planning

P396 - Bi-borough Adult Social Care Information and Advice Website - 'People First'

WESTMINSTER CITY COUNCIL

This public procurement record has 1 release in its history.

Planning

12 May 2025 at 16:18

Summary of the contracting process

The procurement process initiated by Westminster City Council pertains to the development of the 'People First' website, a platform intended to enhance Adult Social Care Information and Advice services. This procurement falls under the services category, specifically relating to world wide web site design and operation, as well as IT consultancy and development services. The process is currently at the planning stage with a focus on market engagement through a Request for Information (RFI). Interested parties must complete and submit the RFI via the council’s e-procurement tool, Jaggaer, by midday on 30th May 2025. Located in London, this procurement involves a planned contract period from 25th August 2025 to 24th August 2028, with potential for renewal.

This tender presents growth opportunities for businesses involved in IT services, web design, software development, and social care services. Companies that specialise in web-based solutions and have experience in developing user-friendly, engaging, and secure online platforms will be well-suited to compete. The procurement specifically encourages participation from small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), offering a potential £180,000 contract with a gross value of £216,000, thus making it an attractive prospect for businesses looking to expand their portfolio and establish relationships with public sector clients.

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Notice Title

P396 - Bi-borough Adult Social Care Information and Advice Website - 'People First'

Notice Description

People First is the current Royal Borough of Kensington (RBKC) and Westminster City Council (WCC) website for Adult Social Care Services. The contract for the current People First website is reaching expiry. The ambition is to empower users of services, their family members, residents, community partners and providers through having effective web information and advice on ASC functions, processes, support services, activities and events. Be it seeking information about local support services, wellbeing events, or support around a safeguarding, we want all stakeholders to have immediacy of access to the guidance they need so they feel informed and in control. Underpinning this ambition is a website that is inviting to use; one that is visually engaging, easy to navigate, responsive, reliable and safe. This pre-market engagement exercise is seeking intelligence from the Provider Market to inform a formal sourcing activity for the People First website's development.

Planning Information

Westminster City Council is looking to procure services for the development of the Adult Social Care Information and Advice website, People First. A Request For Information (RFI) is available to complete for interested organisations. To take part in the market engagement exercise, interested organisations should complete the RFI document which is available on the councils e-procurement tool ("Jaggaer"), reference SQ_30101 - P396 - Bi-borough Adult Social Care Information and Advice Website - 'People First', and the link to Jaggaer can be found here: https://wcc.ukp.app.jaggaer.com/go/129836590196C4677F2A. Please copy and paste onto your browser. Further information can be found on the council’s website here: https://www.westminster.gov.uk/about-council/procurement/our-esourcing-and-contract-management-solution. This questionnaire will not form part of the formal procurement process. All responses are to be submitted via Jaggaer (online procurement portal ref: SQ_30101 - P396 - Bi-borough Adult Social Care Information and Advice Website - 'People First', no later than Midday (12:00 hrs (GMT)) on Friday 30th May 2025. The deadline for submitting clarification questions will be 17:00hrs Thursday 28th May 2025. Our expectation is that a procurement will follow on conclusion of the market engagement exercise. It is to be noted that a UK3 - Planned Procurement Notice relating to the above has also been issued. Once registered, visit this link to find out more and complete a short questionnaire: https://wcc.ukp.app.jaggaer.com/go/129836590196C4677F2A

Publication & Lifecycle

Open Contracting ID
ocds-h6vhtk-05116d
Publication Source
Find A Tender Service
Latest Notice
https://www.find-tender.service.gov.uk/Notice/020642-2025
Current Stage
Planning
All Stages
Planning

Procurement Classification

Notice Type
UK2 - Preliminary Market Engagement Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Not Specified
Procurement Method Details
Not specified
Tender Suitability
SME, VCSE
Awardee Scale
Not specified

Common Procurement Vocabulary (CPV)

CPV Divisions

72 - IT services: consulting, software development, Internet and support

85 - Health and social work services


CPV Codes

72000000 - IT services: consulting, software development, Internet and support

72212100 - Industry specific software development services

72212170 - Compliance software development services

72212200 - Networking, Internet and intranet software development services

72212221 - Internet browsing software development services

72212224 - Web page editing software development services

72413000 - World wide web (www) site design services

72415000 - World wide web (www) site operation host services

72420000 - Internet development services

85310000 - Social work services

85320000 - Social services

85321000 - Administrative social services

Notice Value(s)

Tender Value
£180,000 £100K-£500K
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
Not specified

Notice Dates

Publication Date
12 May 20259 months ago
Submission Deadline
Not specified
Future Notice Date
30 May 2025Expired
Award Date
Not specified
Contract Period
24 Aug 2025 - 24 Aug 2028 3-4 years
Recurrence
Not specified

Notice Status

Tender Status
Planning
Lots Status
Planning
Awards Status
Not Specified
Contracts Status
Not Specified

Contracting Authority (Buyer)

Main Buyer
WESTMINSTER CITY COUNCIL
Contact Name
The Buying Team
Contact Email
buyingteam@westminster.gov.uk
Contact Phone
Not specified

Buyer Location

Locality
LONDON
Postcode
SW1E 6QP
Post Town
South West London
Country
England

Major Region (ITL 1)
TLI London
Basic Region (ITL 2)
TLI3 Inner London - West
Small Region (ITL 3)
TLI35 Westminster and City of London
Delivery Location
Not specified

Local Authority
Westminster
Electoral Ward
St James's
Westminster Constituency
Cities of London and Westminster

Open Contracting Data Standard (OCDS)

View full OCDS Record for this contracting process

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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector. It is widely used by governments and organisations worldwide to report on procurement processes and contracts.

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